place is magical the pool warm, the garden and grounds are gorgeous

breakfast was great.

breakfast was excellent, and the staff alwys at your service

the hotel was almost empty and the breakfast was nice

although breakfast is buffet you only have one salty or sweet choice

room has a nice large bed and very nice spa quality bathroom amenities

spa was closed as they were renewing it, so we were t able to use the jacuzzi

hotel was beautiful with the spa area, bar, pool, hammocks etc

our room had a small patio overlooking the pool where you can relax and enjoy the beautiful landscape

bar area is great for a beer or cocktail and the pool area is ideal for sunbathing

the gym had many equipments that didn t work and were dirty

gym, privacy, noise, maintenance, value-cost.

on another morning, we were unable to have (the included) breakfast because the dining area was reserved for

masseur in spa was late for appointment

the conditions of gym machines could be improved.

not well maintained. the gym looks terrible and a little dirty

they gave me one that had none, the view was to the parking lot and the main road

pool, bar service at the pool was amazing and room service

parking is complicated, we had to wait to get our car free

beautiful grounds and great breakfast

the pool

i would suggest adding cards in the room with the wifi and breakfast information as it took us a second to

breakfast is cooked by request and customized and was absolutely delicious

the pool is small in order the number of romos

we could not make phone calls out, the lobby had to handle this for us, the parking lot was not in the hotel

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no

the garden and pool area were very nice.

great service and room service from the restaurant

spa has an extra cost

* the spa water circuit is very nice, and the masseuse did a good

the pool spa is the best!

garden and the spa are great

no noises cleanliness pool restaurant

the gardens are fantastic. nice spa services. food was great

the spa is a bit small but was good enough for our group of 3 (nobody else was present at the time)

service and spa was great as i remember it

kids enjoyed a lot the swimming pool

travelling with kids, we were very much looking forward to this and just couldn't really be in it

parking was safe, walled inner yard

friendly staff but double charged me! parking situation was good very well lit

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

they didn t have spa facilities

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

the music is too loud, both in the restaurant and at the swimming pool

wifi signal was weak

pet friendly, we had our cat with us

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

is no space enough for parking cars when the hotel is full

the pool can be improved.

the pool area. warm and kindly staff. the bathroom is so nice.

the pool was clean and the chocolate strawberries and wine were exceptional

we expected the pool area to be cleaner and more upbeat

the rooftop pool was lovely and the overall service was top notch

nice swimming pool and roof top but hotel is in downtown (not a good neighborhood)

there was a pool bar and roof terrace which were both closed during our stay

the waiters, room servirse and valet parking were very kind

good location near the old city. private free parking

the breakfast and the service you receive at it are excellent

they have an incredible and fully stocked mini bar but no coffee maker!

free valet parking

the superb little pool at the back of the

is weak in the room we stayed and the restaurant that hosts the breakfast needs better communication from the

they even arranged for a bagged breakfast because we were leaving before breakfast was served

wifi is weak in the room we stayed and the restaurant that hosts the breakfast needs better

moreover, the communication between the differnt parts of the hotel (reception - spa - restaurant) could be

spa was also

did not have wifi in our room due to its location and the bar music on saturday night was very loud and disruptive

breakfast is unbelievably generous and delicious

the hotel is a great place to visit for 2-3 nights and relax by the pool - the restaurant is delicious

nice and comfortable facilities, also they offer a very good spa service.

spa is ok, massages are good

spa was great for couples massage

swimming pool for adults was also good

gym is very limited

the pool is not actually a pool, just for kids

great food the spa is awesome

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service

pool was being repaired; but the made everything they could to keep us happy and to make sure we

warning: dangerous slippery floor by the pool

kids pool was cold

and the place in general but for me the most important thing was the wifi which was excellent

the pool was murky and not clean

this is charming but requires youthful fitness

place, breakfast, hospitality.

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food

wifi is working badly, only 2 sockets for the hole room

parking under the room was nice

pool was not so clean

the only thing - the pool didn t look too promising, we never got in.

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always

the wifi in our room didn't work but the one from the front desk had a low signal and was kind of slow

were parts of the pool that were broken or not fixed which could be a bit dangerous for kids

our room was facing the yard where the pool, jacuzzi and some tables are located but our curtains were pretty

the heated pool, front desk stadf, the food and service at the pool.

the pool, the garden

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the pool was a nice area to relax by in the sun

to the climate pool

is a bar next door

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the parking

the noise from the bar beside is really annoying if you want to sleep at normal hours :/

to the climate pool

real spa on site (which the hotel description claims to have)

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they

the swimming pool on site was also available for use on request which is kind of strange

the lovely garden and pool area are a delight

breakfast was excellent

he found us a driver, and he communicated with a local spa to book us appointments

the pool and gardens are beautiful

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

beautiful pool and room

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too

the pool and surrounding space was nice, and fun

the pool an services

the heated swimming pool

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

there s also no internet in the rooms or the breakfast area, which is very frustrating

the pool s water is ice cold and not usable unless outside temperature is above 40

we booked a deluxe room and they put us in a basic room. breakfast was served late

we really enjoyed the stay, the gardens and the breakfast

and variwd mexican breakfast, waking distance from water park and numerous dining options, nice pool

everyone that goes must get spa treatment at maikiki spa

the spa was also absolutely amazing one of the best massages i have ever had

don't go to the spa that's a real rip off and not worth the money

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

they went out of their way to accommodate early check in, arrange airport transfers, etc

we also really liked visiting the swimming pool and restaurants nearby

pet friendly locations all over the facilities