place is magical the pool warm, the garden and grounds are gorgeous

breakfast was great.

breakfast was excellent, and the staff alwys at your service

the hotel was almost empty and the breakfast was nice

although breakfast is buffet you only have one salty or sweet choice

room has a nice large bed and very nice spa quality bathroom amenities

spa was closed as they were renewing it, so we were t able to use the jacuzzi

hotel was beautiful with the spa area, bar, pool, hammocks etc

our room had a small patio overlooking the pool where you can relax and enjoy the beautiful landscape

bar area is great for a beer or cocktail and the pool area is ideal for sunbathing

the wifi in our room didn't work but the one from the front desk had a low signal and was kind of slow

were parts of the pool that were broken or not fixed which could be a bit dangerous for kids

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always

our room was facing the yard where the pool, jacuzzi and some tables are located but our curtains were pretty

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

the pool an services

pool temperature, music

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too

the heated swimming pool

very friendly staff and the breakfast was delicious.

hotel, friendly & helpful staff, delicioso and variwd mexican breakfast, waking distance from water park and

breakfast hours started too late

is very good, breakfast was included and was lovely

breakfast was nice and delightful.

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service

great food the spa is awesome

nice place to spend a long weekend vacation with lovely pool and excellent restaurant

kids pool was cold

pool

we also really liked visiting the swimming pool and restaurants nearby

pet friendly locations all over the facilities

the gym had many equipments that didn t work and were dirty

gym, privacy, noise, maintenance, value-cost.

on another morning, we were unable to have (the included) breakfast because the dining area was reserved for

masseur in spa was late for appointment

and leisure services were very nice for the first portion of my stay with my family with little kids (swimming

great architecture, food and garden/pool.

the pool was good, the courts were great, the gym was well equipped

pool, bar service at the pool was amazing and room service

the pool

i would suggest adding cards in the room with the wifi and breakfast information as it took us a second to

make sure that you have wifi. in your room, because several rooms don't

specially the pool area

breakfast is cooked by request and customized and was absolutely delicious

parking was safe, walled inner yard

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

friendly staff but double charged me! parking situation was good very well lit

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was

so private; we enjoyed the pool and private yard in the afternoon

the pool can be improved.

is no space enough for parking cars when the hotel is full

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

the pool area. warm and kindly staff. the bathroom is so nice.

garden and the spa are great

the pool spa is the best!

* the spa water circuit is very nice, and the masseuse did a good

spa has an extra cost

and wifi doesn't work

spa was great for couples massage

spa is ok, massages are good

nice and comfortable facilities, also they offer a very good spa service.

better food for kids and adults breakfast and pool menu

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service

the spa is a bit small but was good enough for our group of 3 (nobody else was present at the time)

the gardens are fantastic. nice spa services. food was great

service and spa was great as i remember it

parking

gardens, pool & spa were beautiful

the pool is small in order the number of romos

great service and room service from the restaurant

pool closes too early

the garden and pool area were very nice.

we could not make phone calls out, the lobby had to handle this for us, the parking lot was not in the hotel

we expected the pool area to be cleaner and more upbeat

nice swimming pool and roof top but hotel is in downtown (not a good neighborhood)

we also ordered room service which was very good as well

terrace and pool area very beautiful and the food in the restaurant was great (also great music there, nice

there was a pool bar and roof terrace which were both closed during our stay

they didn t have spa facilities

we arrived and went straight to the pool area for an awesome cocktail

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

hotel, pool (temperature controlled) and greenery, great rooms, great service

pet friendly, we had our cat with us

the heated pool is a huge highlight and the garden landscape is beautiful

nice garden, pool, free breakfast

in every way: location, value, nice breakfast and can not say enough about the friendly, helpful staff

breakfast and the breakfast environment is really good

they have an incredible and fully stocked mini bar but no coffee maker!

wifi is weak in the room we stayed and the restaurant that hosts the breakfast needs better

is weak in the room we stayed and the restaurant that hosts the breakfast needs better communication from the

they even arranged for a bagged breakfast because we were leaving before breakfast was served

spa was also

moreover, the communication between the differnt parts of the hotel (reception - spa - restaurant) could be

the pool was really nice, and the quality of the food and breakfast was great

comfortable bed and delightful pool

great pool

ac didn t work properly. staff was able to give us another room. the bar next door was noisy

the noise from the bar beside is really annoying if you want to sleep at normal hours :/

the parking

noisy bar next door

is a bar next door

the pool was a nice area to relax by in the sun

the heated pool, front desk stadf, the food and service at the pool.

you could not take snacks drinks to be by pool

the pool, the garden

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

parking under the room was nice

the wifi is poor in some rooms & the reception staff wasn't helpful.

wifi was unreliable

little one was sad that the pool was too cold for swimming

balcony overlooking the pool.good aircon.

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the stairs to our room were muddy and very dirty, and so was the area around the pool (the pool water was also

place, breakfast, hospitality.

the pool was murky and not clean

the water in the swimming pool was perfect

don't go to the spa that's a real rip off and not worth the money

the spa was also absolutely amazing one of the best massages i have ever had

everyone that goes must get spa treatment at maikiki spa

we went for an anniversary and they surprised us with a free dessert while we were at the pool

breakfast was menu only, so not great for business people in a hurry

the pool is not actually a pool, just for kids

he found us a driver, and he communicated with a local spa to book us appointments

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

housekeeping did our room service but they didn t changed our towels so we had to put them outside to get

amazing swimming pool and privacy

real spa on site (which the hotel description claims to have)

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff

no food service apart from breakfast.

really wanted to swim but the pool was covered up

also, the staff is very kind, and the breakfast is delicious