amazing place to stay, i recommend taking advantage of the spa for yoga and the steam rooms

access to pool requires a trip to the spa desk check in who run the pool separately

local universities who were polite, helpful and oozed out a serene vibe you would expect at a spa resort

and their wine is tasty as well :) we can wait to stay this place again when the restaurant and spa opens

the whole atmosphere from the inn itself, our room to the spa and yoga room and gym room all serene and welcoming

we spent a lot of $$$ ie 2 rooms, spa services, dinner with pricey wine & not once was there any warmth from

was just perfect this time, from the accommodations to dinner, breakfast, lunch and tea

delicious breakfast

impeccable service, wonderful dinner, breakfast and lunches

place is very charming and very good audio equipment in the room as well as a nice fireplace you can use (just

extra touches / amenities (fireplace, balcony, cookies, spa robes, coffee machine in room) were appreciated

was fine; interesting, new design; pool and spa facilities seemed good but we did not use them

dale in the spa gave the best facial ever! wonderful.

the rooftop bar could have stayed open longer.

amenities here are wonderful, the pool is fantastic, the staff is so friendly and helpful, the rooms are clean

location, bar and public area very good.

room #5 gas fireplace inoperable, told this to staff on 3 separate occasions, but was not fixed, this was one

pet friendly hotel with a personalized atmosphere

the second reason why iscored a 8/10 is because the area is so pet friendly but the closet place to walk my

bedrooms where comfortable, great location and friendly restraurant and bar staff

for breakfast , but there s a great breakfast/lunch restaurant just 2 blocks away (franklin spa on spring

to it in a spot so the people sleeping in there can hear through that open space so don t put kids up there

having a kitchen is great because if you cannot finish your meal at a restaurant, you can go back to the

wifi was down during our stay

to many screaming kids. you could hear them through the walls of our room.

the spa was excellent and the restaurants were wonderful

wish we could have stayed longer and taken advantage of the spa and steam

also spa services on the premises

the spa services were excellent

oh and the spa is amazing

- champagne welcome a nice touch -the room was chic and had incredibly high ceilings - the spa pool was heated

they could have a few more seats around the pool, but the spa area is clean and welcoming

property was under renovation so the in hotel dining and bar situation was smaller/different than it would normal

location fantastic. building beautiful nice pool area excellent staff great breakfast

breakfast was good but not included in the price

not the spa like atmosphere as in the description

) they recently added a small gym, so that was a nice surprise

of a large 2 story loft room- creative breakfast choices delivered straight to your room- large gym, easy parking

was very clean, updated, intimate, upscale, super high level of service, very pet friendly, great breakfast,

where others charge (sometimes without asking) for slightly early check in or leaving a car behind for a final

really nice hotel, clean, relaxing spa and swimming pool and well located.

locker room in spa was freezing

we enjoyed the spa and they were great with my 7 year old daughter who enjoyed a mani/pedi while i had a massage

as of june 12,2020, the pool is being refurbished and the spa is closed

indoor pool closed..spa closed..

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.

the hotel has free parking and wifi

wifi was a little slow and a bit confusing on how to turn on and off the tvs.

also there is a large sitting room with fireplace on the first floor

the hotel has free parking and wifi

wifi connection was erratic and the signal was very poor in the 2nd building

the spa tub was difficult to get in and out of

it is a bit far from thames but driving there is not difficult, parking may be, however

well prepared breakfast for

garden suite was excellent, it has a private entrance and included 2 fireplaces and a tub

the breakfast was excellent with many choices

it was drafty, both in the bar and in the restaurant

we loved our victorian room with a fireplace, it was beautiful

the room was awesome. fireplace,heated bathroom floors

great bar with a neighborhood gathering place feel

room service & views

spa services were best we ever had

the spa was wonderful

paying $12 for parking. it should be included

pool was not big enough and it was murky.

accommodated early check in and late check out for our kids to enjoy more pool time

kitchen not fully equipped - sharp knife, towel etc

comfortable bed, great staff, yummy breakfast.

breakfast was good

parking included

good centralized location, parking is a plus

super comfortable bed with great linens. spa services were 40% off during our stay.

the on-site spa was a nice addition

tons of cars parked in spa area parked overnight and moved out by morning

the cottage is decorated nicely, kitchen is well stocked, and the master bathroom s heated floor tiles and

kitchen area, wonderful full bath and comfy king size bed