really stood out was the attention to detail from the thoughtful amenities to the delicious breakfast served

service available at every moment, breakfast was particularly cute and delicious

the pool the restorand the badroom

the bar attached to the hotel serve great tapas and again the staff were great

wifi weak when not in the hotel lobby

wifi signal a bit weak in room

our windows faced an inner courtyard with a bar by the swimming pool

of living room old, kitchen drawers dirty, outside furniture old + made of plastic

really nice pool area too

place, wonderful family, great breakfast, the dogs loved especially playing with big bertha the family dog

plenty of parking

panoramic view from pool terrace

people place pool

no room wifi

only drawback was there was no wifi, just a weak signal in the reception area, but the staff were so nice to us

secure motorcycle parking, pool, nice rooms, evening meal was nice...

not right in the centre of town, but walking distance and easy street parking available

wifi is only working at the reception it does not work in rooms at all

our stay was made even more enjoyable by the palacio s stunning pool to cool off in, overlooking the rolling

no wifi after 16:30 our second day.

drinks in the mini bar or tea and coffee making facilities would have been welcome

to find staff sometimes, and no bar available (not open)

i loved the patio to dit, the pool is really nicely constructed

the adult pool and spa are managed by a separate company and had to book separately which wasn t clear at

the facilities, pools, gym and spa area, staff, clean, nice design

directly opposite isla magica theme park/water park

hotel nice and modern, perfect for vacation with kids. wonderful mini club. children loved it.

the gym, adults and family pools were good and the kids club was an added bonus which our son enjoyed

spa bath wasn't working fully

on the bed could have done with replacing a few years ago, the spa bath was a little disgusting when we turned

room, friendly staff, beautiful decor, great shower and spa bath, good variety for

breakfast was well laid, coffee was good

breakfast was excellent, staff could not have been better.

we made use of the spa and received a relaxing massage followed by time in the pool/jacuzzi

is a place where spanish go to have their holidays, and so as you would expect, it is heavily spanish speaking

the spa staff is very good too

the spa and the massage i got there (by jessie)

relaxed spa feel throughout

the fitness center/spa next door is pretty good.

location, friendliness and attached gym and spa (not included in price) was excellent .

a spa without additional charges would be ok at least at off season period.

the swimming, gym and spa facilities that you can pay extra to use next door at the metropolitan were absolutely

the spa for 14 extra is fabulous

there is not a hot tub on the terrace, there is a spa bath behind the bed

ac worked good, room service as well

pool, rooftop, friendly staff, good location

we were divided into 2 rooms (big kids - 16 & 19)

location, a few minutes away from the historic center, very nice hotel with the amazing rooftop pool

room service and spa were a bit disappointing

room we stayed in to spa facilities and open top terrace

hotel was absolutely beautiful, the architecture is truly amazing and the space made even more amazing by the

and spacious room and bathroom- the spa is worth visiting i can recommend the reiki massage

the courtyard and spa were lovely although we didn't use them

fabulous breakfast and lovely rooftop pool. and the spa is great, i had an amazing massage.

the spa was great, very flexible with their availability

the spa and treatments are also fab

lovely building in great location. spa treatments were also exceptional.

small spa with massage service with excellent therapist

nice room upgrade. enjoyed the spa on the private terrace.

choice for kids food would have been great

of room service food disappointing, from a not particularly inspiring room service menu - three soups

friendly staff. great location. roof top pool and gym were excellent

look the espresso martini at the hotel roof bar wasn't the best i've ever had, but fear not there is an excellent

perfect little pool area on the roof the staff were extremely professional, friendly and

the only small criticism was that the pool wasn t heated.

breakfast was delicious and anytime we needed room service it was there in minutes

bigger pool:)

decor was stunning, we stayed in the room with the plunge pool, it was like having our own little apartment

there is a spa where you can relax after a hard day on foot

pretty small room for a double with spa bath

there is a spa and rooftop pool and bar location is fantastic with everything close by we thoroughly enjoyed

the separate spa next door (within the building) was also incredible

secondly, the indoor spa was very disappointing- in poor condition, the three small