only small problem was a pot of tea with breakfast wasn't hot but this was only a small issue given an otherwise

extra beds for kids were very uncomfortable (bad mattress)

excellent on site restaurant and fitness facilities

to the honesty bar and lounge area

private drawing room and honesty bar were sublime, especially with the roaring fire

did not have time to check out the health suite or spa though

it also would have been lovely to have a spa or sauna on-site, especially for a hotel of this caliber

it was clean, spacious and quiet

a wider range of beers in the bar would have been helpful.

they also put petals all through the room as it was valentine's weekend

top notch! nothing to complain about. only a spa is missing..

bar was closed for reno during our stay which was a shame, but we were warned beforehand

room service menu (breakfast specifically) was limited and the quality was average, with one

rooms are small and the wifi did not work

room service was poor

spa facilities good - would be better if it had a jacuzzi

great spa and fitness centre

it was modern, clean and quite funky with a great pool/spa area (although missing a jacuzzi)

the spa was an added bonus

excellent location. wonderful team. fizz on arrival. spa is incredible. food is great.

spa services did not work and there was some repair going on in the hotel so there was some noice,

we enjoyed an afternoon tea which was delicious and had some spa treatments which again were amazing

spa very small

from the welcome, to nothing being a problem, the incredible staff, chocolates everywhere, the spa - in particular

+the staff were amazing (reception-concierge-valets-spa) and they really do their best for regular customers

and entry to hotel ambiance of spa was not that great, treatment was very good

didn't have time to try out the facilities although there is a spa and cinema room

apart from piped music in the bar ( i hate piped music anywhere ) , nothing to dislike

), toilet, room service, windows, breakfast and much more

the basement gym is a great asset

oscars restaurent was tremendous and the bar area is great

good room service breakfast on offer

final bill was displayed with service on the room and service on every item ordered (breakfast, room service)

so was a bit of a pain having to get room service hot water

the restaurant and bar is obligatory

comfortable, calming rooms are a dream to rest in, not to mention the spa facilities

there is a restaurant and spa facilities making it perfect for a city break

spa was very clean but some areas eg ceiling of the swimming pool needed a refresh however this is

entrance and bar area, beautiful clean rooms, lovely to have the option of using the pool and spa as well as

location staff spa complementary snacks room was so pretty

great location great bfast comfortable bed nice spa and gym

the operating hours of the spa were also quite short

away spa was excellent too

is very friendly and helpful, very good spa facilities with professional masseur, location is perfect near to

room service prices and selection and limited spa facilities

everything! staff, comfy beds, perfect location and spa was excellent and more.

the stylish, art deco surroundings of all the hotel spaces are varied and fabulous

spa massage was one of the best we have

hotel was the access from the changing room to the swimming pool, you had to go through the spa reception area

the spa facilities can be better.

fantastic spa area all staff were so friendly and welcoming, particular shout out to jake who went above and

the spa and gym are both incredible

the spa was amazing

spa sauna and design

the spa is incredible, and the service is consistently excellent.

rooms that made the most of the small space good looking, too

the spa was beautiful and the message was the best i ve every had, it was with taya

front desk staff was exceptional and everything from the facilities, spa and room were perfect

negative is there are no staff monitoring the spa there were used towels and glasses everywhere so you didn

spa facilities, no extra charge for using them, service, cleanliness all top notch

room service very poor ,the breakfast is terrible and the worst is when you order it you have to

excellent restaurant and bar area

room service very poor ,the breakfast is terrible and the worst is when you order it you have to

gym, which is a bit on the small side for a hotel of this size would benefit from an investment in

loved the private lounge area with the honesty bar gorgeous bed linen and bathroom products