the hightlight for our kids was the frog tour

* peaceful private setting * spacious * minimal insects despite open design * well equipped kitchen

com was not correct (it was described to be much larger, 2 bathrooms, 3 bedrooms, good kitchen

the hightlight for our kids was the frog tour

we did a couple of tours with wendy and would thoroughly recommend them, the kids loved it especially our 4

i got a message at the spa jessica was amazing. best message of the year

restaurant with reasonable prices, good choice of meals, good to spend time outside the room use wifi and drink

also enjoyed the pool

i couldn't get wifi to my room

the kids loved the pool

improvement to be made for breakfast that should start on time in order to avoid running to go for a tour starting

big, clean swimming pool

parking, rooms a nice size, location in town, but backing onto forest, night forest tour was really

breakfast is excellent. great location

pool was not usable.

nice room and swimming pool

have provided some feedback directly to el lugar, about changing a couple of things during breakfast to improve

the room was spacious and the private pool is wonderfully relaxing

wifi in the room out in the balcony was a bit iffy, but otherwise everything was just perfection

jaime (james) is the main bar tender and he has skills

kitchen could have been better equipped

nothing in the kitchenette except mugs and glasses; no plates or silverware, coffee filters or anything else

good breakfast

breakfast was tasty, with fresh local options, and we enjoyed seeing exotic animals around the

very helpful staff, clear space, amazing pools, fantastic nature, very good breakfast.

breakfast was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for

day we left, we did not get our breakfast, we left at 6 am

well i do not like the wifi to poor, no good reception in my room.

well i do not like the wifi to poor, no good reception in my room. ud83eudd2d

breakfast in the morning was basic, but yummy and much appreciated

the spa looked like it was once vibrant

restaurant was just ok, spa service prices were more than double of prices of the resort next door we stayed in

after the massage, the spa staff gave us complimentary cocktails which were a nice detail

spa is amazing

the advertised as a spa but there was only one person to work it so couples selection weren't possible (and it

the grounds were nice and clean, our kids enjoy to visit with the dogs coco, oso, max and sol the cat

comfortable room for four to five, with alkoven for the kids to sleep, kitchen corner with refrigerator and

neat little playground for young kids

wifi in room 1 was quite weak.

kids loved seeing the animals and exploring the play structures and small garden

we had a a great night's sleep and loved the breakfast next morning

everything! accommodations, breakfast, staff, cleanness, and pool were perfect.

parking safe and secure

good wifi and big

delicious custom cooked breakfast served on a lovely patio

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

safe and secure parking

great breakfast, nice hosts, comfy and tidy room

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

free parking is a big plus

also, the hot tub in the spa was not available, so we had to wait for it to be filled, and it never got warm

didn t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it

menu at the restaurant felt a bit overpriced for what it was but the food was nice and the breakfast was excellent

was very poor, breakfasts as well as all other options in menu

the food was excellent, including breakfast which was included with our stay

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the

on the final morning we had breakfast and rolando came over to advise us on our next destinations and also

only basic breakfast included in the room rate, so we had to pay extra for what we wanted

loved our spa services but most of all loved the gardens

lovely spa treatments too

pool/jacuzzi to ourselves most of the time and my daughter and i enjoyed a full 90 minutes in the spa (which

it was perfect as the spa is amazing

spa was amazing

staff allowed me an early check in

the breakfast was decent, the location is perfect, just 6 minutes drive from the airport

balance between quality and price with a nice room and a very cute patio where they serve a nice breakfast

friendly staff, breakfast was great

breakfast was delicious and beautiful, plant filled area

gentleman who met us at the gate asked if we needed any food or drink because the restaurant and bar were closing

turned up for breakfast long before it was meant to finish but they had ran out of a lot of items so it wasn't

beautiful hotel , nice clean rooms, private parking, nice breakfast!

accessible, safe parking, and the room was great

great swimming pool too

had to leave before breakfast

closed at 7pm and we arrived late so the kids weren't able to enjoy it at night before we left in the morning

pool was beautiful but we did not go in, as we did not have time

in 3rd floor has luttle to no wifi reception

nice rooms( with closet and hangers and good lighting), very clean facility, strong wifi, good breakfast(

free parking inside the gated complex and a good sense of security

there is a full common kitchen, detached from the units

parking on spot, good breakfast, nice rooms

property; microwave, refrigerator, and stocked coffee maker in room; good wifi; helpful & friendly staff; decent

huge, very clean, quiet, good wifi, parking, simple kitchen facilities

the room was clean and a good size, with great wifi

owner went the full measure--and more--to accommodate our needs: parking the car on her property, getting up to

hotel provides the free shuttle from/to the airport and the fiesta casino which is the meeting point for a lot

the breakfast is great and they are very helpful anf friendly

provided a delicious breakfast, it's close to the airport, solid wifi, airport vicinity pick-up / drop-off and

the spa facilities are very good

our kids enjoyed the pool

i loved the gardens and pool area and the paintings on the outside like your own little casita

we are a family of 4 (2adults 2 kids), i chose this hotel only because they had bunk bed for my kids and a double

lovely landscaped grounds. super breakfast. spacious room.

special shout out to the service director, as well as georgina and her magic hands at the spa, and gael at the

the spa was incredible

part of our group visited the spa and really enjoyed it as well

ladscape and gardens, inner couryard with fountain and ceramic tiles, the kind staff, the great spa treatments

it has amazing restaurants a 24 hr coffee shop and pizza all night ,a great gym ,and spa available

staff super accommodating. beautiful property. lovely pool and room

our room was on the ground floor with a small terrace overlooking the gardens/pool

the garden is so beautiful, the rooms, restaurant and pool are simple but ample and clean

pool was a hit with the kids

wifi was a little bit weak

i didn't try out the pool or the spa treatments

spa was great

i thought a place with a spa would be nice

we were even able to take a dip in the pool in the morning

staff not the friendliness, food services during the day, it was isolated in a neighborhood, a bar and food

some loud kids running around with no parental supervision. but not your fault.

we didn t stay long enough to check out the pool

good breakfast, big spacious room, and nice pool lovely and helpful staff

location. parking. staff.

there are quite a few options for meals nearby which is helpful & it s pet friendly

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

parking onsite which was good

oh yes, laundry bag $25 every other hotel we stayed was $10

good privacy and swimming pool + spring good for kids and family.

beautiful hotel and rooms, very clean and a nice fresh breakfast

some communication problems because we were not in wifi so we had to wait to check in.

didn t see the spa facilities advertised but, in fairness, i didn t ask

good parking

the gardens and pool are well maintained as well and the views are

staff extremely friendly. free breakfast was outstanding!

breakfast was so tasty and they kindly cooked us dinner as well which was delicious

we liked the open spaces, the swimming pool, gardens and breakfast terrace

the breakfast was very good too

views were magnificent! wifi & cell reception were good. lots of birds. clean pool.

parking place is available and is safe

kevin are great people and want you to enjoy your stay, they have great recommendations and the breakfast is #

bit far from the center but if you have a car you are perfectly fine in a safe place with the parking spot

-delicious breakfast -really nice and helpful staff -ac in the room -swimming pool -parking lot

the pool is very nice with view on the vulcano

the shared kitchen was great

the breakfast was simple but good. good value. good beds. good size apartment. lots of parking.