breakfast variety is very poor

breakfast was fine

lady ask for coffee said no more coffee but they have coffee in kitchen another person he serve breakfast with

breakfast too poor same every day not like before

onize from kitchen nice but can't make much it look menu too poor blame owner for that don't want to spend big

spa experience was very bad, great facilities but massages are so bad

excellent all around. the dining options, property, beach and spa are all incredible.

room was spacious and clean with nice features such as deep whirlpool tub

great spa service

needs better internet wifi service

our fault but we wanted the spa discount

spa services were amazing

ability to stay at the pool into the evening

8 restaurants to visit for breakfast, lunch

the food was excellent. also, the pool area was nice.

room service was free including alcohol, and the only thing added at the end was spa visits and wine purchased

the spa was more then great

experience with the spa leading to a horrible experience with checking out with spa prices other than what was

it s really frustrating trying to order basic tea/coffee at breakfast

main dining room for breakfast was great

renovated areas of the hotel, such as pool bar, reception, reception bar, gym

we loved the tremendous sea views and sunsets from our rooms and the pools

i had to leave the pool by 7pm and it an adults only hotel. food wasn’t so good.

they have 4 large swimming pools, a jacuzzi, and a diving beach nearby

the gym was very good

with sunset view breakfast was fabulous small reef in front of the hotel staff was warm and helpful cristal

tasty breakfast & dinner

they have 4 large swimming pools, a jacuzzi, and a diving beach nearby

clean area everywhere, friendly member of the staff hotel, great outdoor gym area, delicious food

open bar and food for the all-inclusive

com beauty center/spa excellent in courtesy and service quality

we did a spa treatment that we both enjoyed

room service is only available until 10:30pm and they charge 20% extra for the food (min

wifi in public space

the kitchen appliances were damge and dirty and i reported it and the housekeeping manager duty

the pool, and breakfast

very good , hotel cleaned, very goodc cappuccino , swimming pool is big , close to the beach

breakfast was very good. pool area was nice. bed was big and comfortable. quiet property.

place, amazing breakfast

garden is very beautiful, the pool is clean and big

bad smell on the bathroom, on the breakfast there wasnt any table to seat

there is no wait service at the bar or pool and the bar is far from the beach

salads and fruits for breakfast: ginormous seafood paellas, pork, beef, fish entrees for lunch and dinner

cocktail bar staff are unique

i want to highlight isamar in the coffee shop, teofilo in the il palco restaurant and tony, a bar supervisor

was also good but dreams appears to exceed everything people and staff , food ,easy access , the spa , the yoga

promotion of the spa treatments

i considere the price of the spa to hight even thought was very good

constant offers for spa treatments

could have more variety of food in room service

the spa was amazing, and 2 of the 3 rooms were comfy

rooms are ok - corridors and other areas like the pool are a concern.

there is not enough shade at the sun-club pool or beach compared to the number of guests staying in that section

pool is truly impressive, boasting an integrated bar that adds to its allure

kids activities, food variety, stone massage in spa

the spa was really nice

i took advantage of one of the spa packages and even booked a scuba dive for myself near catalina island which

overall all the staff were very helpful and ingrid at the spa gives an amazing massage

pool, food, beach,

room doors, pool bar etc needs renovation

the spa was very relaxing and worth while

booked the junior suite with private pool and as soon as we checked in we found out that there was major

golf cart and plunge pool. concierge service

service at breakfast was not always good...very slow at times

luxury suite was amazing had our own private pool and golf buggy to get around in

the rooms beautiful views. the service top notch. food great. spa services excellent.

breakfast was excellent and the location was great. too many mosquitos!!!!!!!!!!!

property is spectacular from the rooms and the pool to every detail throughout the hotel

some credit during the stay. the pizza at the pool could be more gourmet and lighter.

the spa charges an automatic gratuity, which they never told us about or reflected on our bill

i d say the spa and the gourmet village concept are the best things of the place

be prepared to spend extra money on extra's they have a mother daughter spa thing, character breakfast and

the spa was wonderful to do with our children

you can wait for golf cart to get back and forth to the other side of resort for water park (but it would be

some very small ants entering somehow through closed doors and windows and marching mainly around kitchen and

the only bad thing was the kids play area it was rusty .

com for a stay for our kids

great facilities to visit with kids.

clean, food options, beach, pools, cleanliness, gym.

the spa could be made more affordable. the prices were similar to what we pay in ny.

are individuals around the resort promoting spa sessions and excursions, and at times their approach can be

spa services were totally worth it

the spa was fabulous

was great and so was the food ud83dudc4dud83cudffc the gym was also good

places that are quiet and provide a very relaxing atmosphere to read books or just relax with spa music in the

i really enjoyed the spa as my wife and i tried hot stone massages for the first time which were excellent

the rooms were spacious and offered a relaxing atmosphere, perfect for unwinding

finally, the hydrotherapy and the massages at the spa were absolutely wonderful

also i would like to thank the amazing spa team ms

spa services can improve

breakfast and the location was great. spa treatment was excellent. entertainment was great.

explorers club was amazing for my kids. overall it was a great experience!

was an amazing water park with a water bar to have fun even for kids but for adults too

think the kids under 9 should be able to use the black slide and the smaller white slide

spa was the most amazing part of this resort

butler, teudi and spa tech josefina were

the spa staff roams the resort pushing services on you.

not informed about free hydrotherapy spa or other diamond club perks

oliver the spa guy in the front told me if i decided to do a walk-in at the spa it wouldn t benefit him

spa was expensive

jean carlos for being part of the magnificent experience i had there, i love their spa services, i hope to see

the spa tub in the room need to be cleaned daily

my visit to this spa was an absolute rejuvenating experience

an example of this is being given a spa certificate for using your time at the resort to view a sister resort

in addition, the staff did a great job maintaining a peaceful spa atmosphere, however unfortunately some of

of food was average and often restaurants were full, spa treatments were far far too

prices at the spa are exaggerated. almost no fresh fruit juices.

spa treatments, albeit excellent, are more expensive than in switzerland

s beautiful beach and spaces, the restaurants and the spa

stayed at dreams cap cana resort & spa to celebrate my birthday and everything was absolutely wonderful

the staff was so helpful, cheerful and very kind to my two young kids

buffet food and coffee bar were fantastic.

the bar staff at the main pool was horrible

non-preferred cabanas, which were actually more comfortable, easier to access, and located by the pool where

there is some aging in the spa, it could benefit from being updated but our spa treatments were great themselves

2- the spa is overpriced and the service isn t that good

spa was lovely and service great (expensive as is usual in

the customer service and the people in the buffett area and all the facilities included the spa

distance and the parking lot.

spa is dreadful, sauna is cold, steam room is too hot

the night staffs was very respectful and cool the spa was cool and the pool in the room was cool

the spa was soo good, to the point that i had to make another reservation for the next day

the spa oh man the spa is a must

at the pool, entertainment was awful and boring, too much haggling to sell lobster dinners, spa and excursions

the spa and waterpark at the resort was amazing as well

spa services (nails service wasn't good or worth the price) they need a nail dryer

nice beach, excellent property and facilities, excellent service, the staff was great, the spa was amazing too

the highlight of my wife vacation was the spa; our massage therapists moraima and zuleyda

the quality of room service food was not good at all

because it was 4:55 pm the person was not there to write me down and i had an appointment in the spa i could no

director was outstanding, the attention we received from the beach bar staff, restaurant staff, spa staff, and

prices for spa were a little too high.

spa service is pricey.

5 star for everybody we have a geat time and in the spa jackeline she is amazing withba massage 100 point

+ best spa ever + great food + staff very friendly

one of the highlights of my stay was visiting the rock spa, which was an incredible experience

is a good experience and again well looked after the gym is very big with high end machinery, the spa is also

my wife asked for a magical night in the spa tub on the deck with strawberries, champagne, flower petals,

the rock spa was excellent

the pool was very nice and the weather beautiful. the staff was very nice.

a view of the beautiful blue pool, palm trees, and close distance to the bar grill

too many kids

however we walked to the buffet for some breakfast and choose to sit outside at the terrace (still with the

the room and the breakfast were so under par

the spa was also very nice

gym to small

pools clean and enjoyable for wide range age of kids

the main swimming pool is quite shallow and has a swim up bar they also have foam parties there so the water

pools clean and enjoyable for wide range age of kids

that was the only hotel available at the time, but didn't have hot water, wifi was sucks, the noise from outside

little restaurant in the same building good for breakfast and dinner menu looked pretty good

location - breakfast was fine

we missed the breakfast time, but the staff saved our breakfast in to-go containers

there no coffee available in the room, or a phone in case we wanted to order room service.

the food and spa service and price. they did not meet my expectations. and too pricy

we signed up for spa service and my husband got his but i didn t get mine

charge but the property manager says otherwise and refused to accommodate me for any spa treatments

only local brands too many guest, the service in main restaurant was very slow they do not have spa with

the spa was amazing i enjoyed it

- we used the spa and the facilities were superb

also don t skip out on the spa treatments

the grounds: meticulously kept, sparkling clean with beautiful beaches that are groomed daily

staff butler (hector) entertainment food drinks pool spa excursions relaxing

i would highly recommend the spa services

ricardi doing hydrotherapy at spa was awesome

the aquatherapy service at the spa was an excellent surprise

was very friendly/ spa was excellent-we were treated very special-georgie was our butler & he was always ready

raiza minerva raul , luisa the spa ladies and the gentleman who walks you through it all i had a fantastic and

rosemarie and adriana ( cleaning staff) , rosanna ( restaurant) , freyddy ( spa ) jovanni( translator at the

the spa was fantastic

the room service never came when we ordered it.

everything is close to each other, which is good if you have small kids

9pm show there s nothing to do besides going to the sports bar, which is very crowded (and with kids) so we

tried cocktail in the coconut at the beach bar in the beginning of our stay

the spa was amazing

the fact that there were kids everywhere

there were kids in the adults only areas and the food options weren t the best

s supposed to be adults only, but there s another division of royalton that allows kids in the same location

many different good restaurants and bars beach is nice too wifi is very good

beach crowded, not enough activities, constant barrage of people trying to sell stuff on beach, spa overpriced

kids woke up with bites on them everyday

some kind of rule on putting a towel on a chair and not using it for long periods of time at the pool and on

my kids room was bathroom okay but the humidity smell

the beach , sand, tiki huts, pool areas , dining, bars were always clean

the spa was amazing and my masseuse fantastic, regular resort price but facility was nice

entertainment & spa staff was awesome, pools where amazing overall beautiful place.

comfortable beds, clean property, beautiful spa and i was sad to go

the bowling alley the casino the spa the gym and the stores

spa staff is quite annoying

didn't like the fact that we were offered a spa day if we had breakfast with the concierge no strings attached

spa (overpriced) and fitness center (free)

great wifi and lots of tv channels

not even one item on the room service menu either

great staff. tobias at the beach, juan at the pool grill. amazing people and excellent service

through out the whole stay, free of charge visit of all a-la-cart restaurants, 10% discount for spa treatments

spa was overpriced

bags left at security checkpoint was safe and secure the spa experience was awesome

i did not like that the spa was not included.

spacious so you don t feel like there is a lot of people all the time

they accommodated us with spa credits for the inconvenience but it still took a significant amount of time

is beautiful most staff is wonderful drinks are good cons 5 of the 6 of us got sick beach and pool service is

lady the first and she no bring nothing, no clean well the rooms every day, no refill the mini bar , covid test

there are plenty of options for activities around the pool or the

000 additional, because they said booking didn t send the correct ages of my kids

the spa and masseuse were wonderful

we took advantage of the spa services which was very nice

enjoyed a massage at the spa and the gym facilities were very good

the people were really pushy one of the spa staff told us if we didn't book with him then he didnt make money

i liked everything except room maintenance. slow and inefficient. spa was outside the property.