and i hear has the best spa in mexico i m sure

see that the coffee in the room is included as an amenity too and the use of the wet area of the spa is free of

spa is too expensive

very attentive service and very comfortable rooms. the spa area is excellent

is a bit far away from all the attractions and access to spa and pool has to be paid

when you order room service, the server, ubaldo, brings the portable credit card terminal and charges you in

breakfast was excellent!!

swimming pool is freezing now way to get in even only the feet

however, the service at the reception, room service, wi-fi, restaurant, they are all amazing employees

breakfast and lunch menu was healthy and delicious

great breakfast. great service from staff.

i really like the breakfast

i liked the gym and the breakfast

the gym

the food was excellent and reasonably priced for room service

the breakfast and location outstanding, very good.

i made a booking for a massage in the spa but when i arrived there was nobody there (i waited half an hour)

the swing pool is amazing, the breakfast delicious.

it took me 3 attempts to call them to order breakfast and once the food got there it wasnt hot and it s wasnt

were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is

breakfast was excellent, with a wide variety of dishes

superb roof top pool with great views over the city

the gym is open 24/7 also very good

further out of the city, took quite a long time to get drinks from the bar during the day as bars weren't

hotel has nice gym and pool on top level and good executive lounge on 9th floor

nice pool deck. quiet rooms.

front desk lady at the spa is extremely helpful and friendly

spa facilities

spa and gym facilities and the room we had was perfect with a great view.

loved the comfy rooms and the spa is a definitely a must

i was with my kids and we choose the hotel by the

also on the website it stated that the hotel had spa facilities however there was no sauna

gym room is on construction

the continental breakfast was limited, and the treadmills in the gym did not function.

expensive for what it really was and very poor room service menu

gym upstairs, breakfast is great

readily available spa amenities (sauna, steam room, jacuzzi) included in the price of the room.

spa and swimming pool are always open and we enjoyed the gym

a lot of space in the room, two tvs, a small kitchen

nice, modern, spacious room with kitchenette and full size fridge

i wished it was cleaner, but maybe i became more conscious of it since i went with kids

the complimentary breakfast had a great variety of items

maybe a more diverse breakfast

i didn t love breakfast, but i am a little difficult.

it was beautifully decorated, the staff were helpful and kind, and the breakfast was fantastic-- the chef came

very high quality breakfast, just was very limited in its options

breakfast included, superb service, drinks included, minibar snacks and drinks included, gorgeous

breakfast was great, location was very good in the diplomatic area.

warm, engaging service; lovely leisurely breakfast; proximity to manicured neighborhood park.

breakfast was delicious

very good gym

the spa and gym was very small.

breakfast somewhat disappointing, not bad but not special for a venue like this

breakfast disappointing; mostly uninteresting choices...

breakfast was ok, not amazing.

the breakfast , not the usual standard for a luxury hotel

the lobby area is cold and the breakfast/ bar not nice. breakfast choices can be better

one recommendation - i would love to see a wine or mezcal bar in the hotel

we arrived and there was no power in the room, no tv, no wifi, no fan (we knew there was no ac)

and that honesty bar - what a gem

perhaps the gym could have been better equipped and some breakfast was missing.

the spa staff are professional

spa and gym

kids are not allowed to use the hot tub and there is no pool

hotel is pet friendly, and unfortuately a dog kept me up

the pool is not a pool but a jacuzzi

the gymnasium was basic, but sufficient for the size of hotel.

the wifi did not work, there was no hot water, i got locked into my room the first day because the lock

wifi was wonky at times. didn t like that checkout time is at 11am and check-in at 3pm.

nice kitchen in the suite, accommodating staff

i could not use the spa services and the gym was smaller than thought for large hotel

very comfortable hotel excellent staff good food and spa great pool loved the pilates on the deck great

we asked for spa and could not get an answer

clean comfortable bed and pillow nice room nice spa pool great location good restaurants on site

facilities are ollddddddddd and spa horrible

the spa is old and was not clean

this hotel is beautiful: staff, restaurants, location, cleanliness, spa zone and massage

comfortable room/bed, many food options right in hotel, staff was so helpful and friendly, spa was

a massage in the spa cost 2700 mex pesos

i had to pay at the spa to sit in a jacuzzi

spa area outdated .

very convenient, clean. gym and spa are great. staff is very helpful.

location, confort, space, clean, no noise, ac, warm water, gym

gym, pool, sauna, hamam free

gym, pool, sauna, hamam free

friendly helpful staff, excellent restaurant, comfortable well appointed room, full gym

overly excited and erratic single male tourist happy to be alive and enjoying both the hotel, the gym and the

even though it was a deluxe double, poor lighting in the room, minimal drinks in the mini bar, room service

concept idea behind and everything revolves around that concept and name - very nice rooms - good wifi - nice

gym doesn't open until later in the morning, not beneficial for people who work out early

the fruit infused water available at the reception and in the spa was great, and the welcome tequila was very

the spa

exceptional staff, pool, gym, breakfast,tasteful interior, white, bright and clean

gym had very old equipment and many machines did not work at all (treadmill and stair master)

pool dining and dining room seemed understaffed at busy times, slowing them down but they still

the wifi was really bad, it only worked 50% of the time

rooms are ok (bonus : there is heating) - staff is nice and accommodating - there is a parking - it is extremely

were lovely though and very helpful - except for the room service guy insisting on a tip

the wifi is the only thing i will comment. it always breakdown. :(

weak wifi connection