further, i understand we booked during low season, but one would expect that the spa services mentioned in

the decor the pool and overall building.

garden, rooms (showers) and breakfast were all amazing

confortable, clean, quiet, very good breakfast, friendly staff

only thing that let down the quality was the breakfast

pool view, location, parking, staff and breakfast

pool view, location, parking, staff and breakfast

noise of the pool by afternoon and music noise by evening to midnight were annoying; the shower wasn't

the room was big and quite clean, breakfast was served on the roof terrace

- except from the guys in the bar and restaurant who were really nice, the folks in the reception desk are not

nice breakfast

it has a nice bar terrace and the food was good

the rooftop bar had great food and drinks and a nice view

spa closed

property advertises a spa and japanese restaurant and other amenities which were either non-existent or closed

travel al around the word, its a good hotel with a good wifi

hard to find a parking spot .

parking was on space on street in front of hotel but watched

it has an great spa facility with vichy products

the spa price list is the same for everyone: the outsiders and the hotel guests

the spa packages are just amazing

the people in spa are very nice

privacy in the shower as walls are see through staff only speak french - spa staff in reception a little unfriendly

5 to 4 star max , huge hotel , in size , big reception areas , the spa lady was very good and had a hamam and

the facilities/ spa etc

a good,comfortable hotel,great breakfast ,good wi-fi,large rooms,on site parking

the swimming pool was good

, then i said i need water to cleanse my stomach, he then said go bad buy a bottle which was at bar rates , so

we didn't use it since we only stayed for 1 night but there is a spa downstairs as well

spacious and ornate apartment, fantastic staff (shout out to ameen

the spa is quite expensive, e.g. sauna is billed per person and per 15 mins.

reasons we booked this - was because they advertised having a table tennis table, a jacuzzi, a gym and electric

curtains in the living room and kitchen

no wifi available in the rooms

breakfast

breakfast could be better if more options were added

breakfast and no wifi

no room service or snack bar no kettle in rooms

size of the pool was too small and the spa was female only which was not mentioned in the details of

the staff are the so lovely, a special shout-out to the lovely lady in the spa (sorry i didn t get your name

they also show that they have a spa

buffet breakfast was fantastic.

size of the pool was too small and the spa was female only which was not mentioned in the details of

the spa is amazing thanks to tissa for making my hammam experience the best, she took great care of me

the gym was superb, the spa wonderful and the pool and area wonderful

i really liked the spa massage by noor, i found it quite relaxing

the bi-level family room, comfortable beds, spa and generally helpful staff.

the pool was not open and we had some difficulty communicating with the spa staff.

fitness and spa free to use

not disturb card on the door old furniture ugly and dark restaurant for breakfast unavalable spa (showig 0

spa is not spa as services are not quite what they advertise

we were bummed the spa wasn't open a day of hiking around fes will make any spa sound enticing but otherwise

was great very good location unfortunately they advertise a spa in the hotel but there s no spa in hotel

an appointment at the spa that was not advised until i arrived on-time that the personnel who booked it had

the food is excellent service is great also they have a spa hamam is excellent with very friendly

breakfast was fantastic and ilham greeted us every single morning with a welcoming smile and the

the restaurant offered buffet breakfast and we used their private parking

the staff is so unprofessional, the room are dirty and the internet never works the gym is inexistant all the

the pool was very spacious, calming and quiet

spa services was great

the bar had the

wifi only works in common room

was just convenient to get away from previous riad it was just a city hotel with a bar so did what we needed

noise from the bar below and nightclub above was excessive, resulting in sleep ending at 3

was very profesional and helpful, the check in was smooth and the room very cosy, at the bar the service from

amazing staff, awesome rooms! swimming pool outstanding!

the breakfast was also amazing as well

room was very comfortable and clean. hotel had a big pool and a garden.

soundproofing, breakfast unappetizing, overcharged for room, room had no tea coffee facilities or spa bath even

the girl/woman halima from the spa was also perfect

staff was incredibly friendly and went out of their way to make sure me and my family (wife, kids and parents)

of the hotel also checked up on us regularly to make sure we were comfortable and even offered us breakfast

you can see people smoking in lobby and buds lying on the floor

medina and spa is a top-notch hotel that is perfect for those who want to experience the beautiful city of fez

the spa prices are rather expensive and not interesting.

the spa is amazing and offers fantastic services

spa was special, the manager of the spa is a real professional one

probably in the warmer season, we could enjoy the yard, pool and spa and add some points

the spa is a haven of peace

givenchy spa was a disappointment; we booked and paid for one hour package, in the end, the experience is

drinks and restaurants were a little overpriced, and the givenchy spa fees were astronomical

the two restaurants offer a nice variety of dining options, and the spa is fantastic

spa is not really good.

the spa is also fabulous - i had my first hamman bath - an amazing experience

spa staff could speak a little bit of english. bar could be opened but that was ramadan fault.

the palace is amazing and offer also a beautiful spa to do an hammam (royal one recommended)

in-house dinner and spa also available

although the breakfast featured mainly breads and cakes, which i don't eat, when i enquired, they provided me

the room was spacious and comfortable

riad, spacious and luxurious located just at the entrance of the medina

lys offers the perfect mix of moroccan charm and modern luxury also the spa was very good as well and the stuff

if you want the best in luxury, live music, and awesome service, dar lys riad and spa is your place to stay

there is a parking next to the building, just an empty dusted space but serves the purpose

we had an early morning train and they packed us a great breakfast to eat on the train

a breakfast buffet but more than enough for a great meal

family got a weeks worth of laundry done

no bar but a drinks trolley service

room, bed, breakfast

even got hammam done on the spa , was a private experience very convenient, rather than going to other spas in

the suites and spa description was very misleading

pool was not really for swimming

of all, hamza was left by himself to do everything (welcoming, luggage carrier, delivering room service, serving

booked for the indoor pool but it was cold and in the restaurant area so not really usable

beutiful spa welcoming staff they don't charge for international emergency calls at the reception excellence

need more private spa and swimming hours for female slow internet

the spa might improve the general service, trying to be more professional and precise

the spa is no good quality,scrub so hard and not friendly.

hammam at the spa was disappointing

abdul and yusuf took excellent care of us, arranged our guide and spa services

nice riad. clean and comfortable. staff friendly. good breakfast and dinner.

wifi not very

we enjoyed breakfast and a delicious dinner on the rooftop terrace

wifi was terrible. a bit dark and cold feeling.

perfect location. perfect breakfast. nice people.

really nice clean wifi location old house

run by a welcoming family, they graciously accommodated our breakfast times to suit our schedule on a couple

the receptionist suarez and the kitchen lady was so nice and educated

everyday i enjoyed very delicious and huge breakfast

th double bed and the sofa bed) stairs are very high and grandma had a bit of hard time there wifi was getting

wifi signal was very weak in our room on the roof, had to go downstairs to the patio for internet

very good location and breakfast and we had the best appartment with a rooftop terrace

the wifi signal was very poor and the bed was really hard

wifi is a bit slow

a chicken stall and you could hear animals, market traders arguing and other loud noises such as kids letting

and the breakfast on the roof top was outstanding

everything was fine, the host was so caring and the breakfast was delicious

breakfast with an amazing view over the whole medina

a chicken stall and you could hear animals, market traders arguing and other loud noises such as kids letting

he also prepared breakfast for us early in the morning since we had to check-out very early to catch the first

downsides were the wifi was slow and the breakfast was heavy on the bread

the breakfast was very nice, especiall the omelette with moroccan herbs and the fresh cakes

breakfast was amazing

amazing place, great host, delicious breakfast, great location.