only thing i did not like were the prices of services at the spa and laundry

my massage at the spa was just ok

but this was not really an issue because they let us use the spa pool instead for free, plus there is the hot

oh and the spa was wonderful as well, loved the steam and dry sauna and massage

we particularly enjoyed the large jacuzzi in the room and the beautiful infinity pool

the room first of all, the staff at the reception and at the restaurant, the pool surrounded by the jungle (do

swimming pool room very clean great food

no tea/coffee facilities in room (but there is room service until 8

i visited the hotel for work, but i had many problems with the wifi

the kids enjoyed the

location was good, nice pool and view of lake

wifi in reception but my tip is to buy a guatemala sim (called a chip here) from tigo who have

the pool is too small

wifi was either not working or very slow rooms are outdated and need some work

pool and lake view

staff were helpful, wifi worked well, it was extremely clean

wifi was nonexistent in our room but not too bad downstairs in the restaurant but there was clearly

wifi not working

the pool allowed for a cool off and provided atmosphere around the breakfast bar area

it was kept on the kitchen worktop, nowhere near a phone

was a wonderful pool and hot tub

the pool had lounge chairs and plenty of room

of options for breakfast, specially the guatemalan breakfast was amazing

the common area is nice, with a pool and bar in front of the lake

nice and quiet location. great facilities! i i loved the pool at night, recommended !!

i was awoken by noise from the kitchen and the cafe every morning, including people talking right outside my

wifi was strong & ac was working like a champ

breakfast was delicious and colorful

the interior of the place is so cute and the wifi was good enough to do work

the bathroom also faces the kitchen and there is a very strong kitchen smell in the morning

dirty and stinky bathroom, wifi not working

nice and friendly staff. private parking

they only serve breakfast. but it's super easy to find restaurants nearby.

suggest that in the page should be indicated that all the social areas are not working but the pool

private parking

spa pool was dirty

bar and patio area along with the pool and spa area offer great views of the lake and sunsets!

bar area overlooking the lake was very nice

were kiddos that monopolized the pool ud83dude04 def not the hotels fault but you seriously couldn t even be

they also had a bar with great views and the entire hotel was very clean

they offered a free airport shuttle when we arrived

the position and the shuttle to the airport

great wifi

amelia was in good walking distance of shops, the community center (watched kids play basketball in the evenings

bed, hot shower, a/c if you need it, considerate staff, good breakfast, rooftop terrace, and shuttle (in an

the spa was nice but the massage was not professional rmt just a relaxing massage

the spa is also excellent- the chocolate massage was one of the best massages i have had

great food and cocktails, amazing lake for swimming of kayaking, swimming pool at night, great villas in the

us, but was the only option for us as we wanted to stay together but with separate bedroom for kids

lovely pool and a great open plan restaurant and bar area