we love her we booked a suite with a spa tub on the patio

we have stayed a couple times now and just love the vibe, rooms, pool, staff

would personally have loved a softer bed, better wifi and a bathtub or hot tub

wifi was poor, no video

found pics a bit misleading due to pic of bar with beach view

we both enjoyed our stay - it is a delightful little hotel, right near the square, lovely pool, lots of trees

relaxing place with nice bar and restaurant

pool needs to be cleaned noise from kids in the pool noisy refrigerator in the

quiet rooms and safe parking

at all, i m sure the owner had the pool regulated but maybe a little more chlorine in the pool as it gets

the spa was excellent!

sales pitch after checking in when we thought we were just getting info on spa treatments etc

- room was nice - infinity pool nice - great massage and spa experience

use another bartender at the swim up bar but the ones there are great and working hard to serve the

the pool is great and the service at the pool is better than most of the other resorts we have stayed

it was pool conversation with other guests about the ridiculous prices on everything

the tacos at the taco bar...were average. bar snacks could be elevated.

plunge pool, full panel sliding glass walls, expansive bath area, terrace with 2 chaise, daybed and table

small breakfast for 3 people $350

big walk to the pool etc. it's a lot of hiking

the other one is that prices at the spa are extremely high, even higher than some us spas

the kids pool is very basic

pool tiles were popping up all over the bottom which we were picking up with our feet

bathrooms near pool or restaurant down near pool area

the rooms are immaculate, the staff were so attentive and we loved the pool bar

nice quiet pool area, very relaxing

loved having breakfast with a view every am and the rose was delicious

we love the peacefulness of the resort and pool area

breakfast buffet had plenty of options in which to choose

overall, very good. the pool staff were really exceptional.

convenient, free parking

wifi signal only good in reception and restaurant area

ambience, got to relax by the pool and have the restaurant/bar within reach

pool kind of cold

the street) for a nominal fee to use their infinity pool, infiniti jacuzzi, (which have a swim up bar) and you

the spa area was amazing as well

the art & ambiance spa & pools

and of course the two pools, one on the ground level by the spa for lap swimming, and the best rooftop pool

the housekeeping service was outstanding, ensuring that our room was always sparkling clean

spa facilities and vibe are great but for that premium price, the full body massage itself is

to the pool area required walking outside near the parking lot to follow a foot path leading into the interior

to the pool area required walking outside near the parking lot to follow a foot path leading into the

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

loved the spacious rooms, patio and well equipped kitchen.

jacuzzi pool in site and 2 other large pools on either end of property

parking is limited, but i didn't have a car so i didn't mind

our room had a sliding glass door opening onto a small patio facing the golf course

rooms all have golf-course views, very, very quite at night

clean pool

rooms were attractive. quiet inside the room at night. the wifi worked.

some busy music...be nice with spa music in am

the quiet beachside cabanas were a delightful treat, and our visit to the paz spa was tranquil and reinvigorating

price of spa treatments

staff the restaurant the location the spa the pool attendant housekeeping karla front desk

atmosphere and beautiful spacious rooms

the pool and the beach and the grounds.the spa was nice.

golf course close by

also, the kids club facilities with water park are excellent; our kids wanted to spend all day everyday in kids

gym - the gym had a number of treadmills and weights available

wifi was strong throughout the resort area and worked well with netflix

the spa is a must-do

the spa is great, must get a massage during your stay

renovation and there was some noise also, they wouldn t let you use the spa showers or any other showers,

spa was awesome

the gym and spa were also fantastic

the spa was wonderful too

hotel is in good condition and has a good infrastructure (various pools, jacuzzis, gym, beach area, billiard,

there were a great deal of kids & that should be noted on the web site

only negatives we had were: we ordered the 24 hour room service three times and two of those times they didn

great options for any breakfast you would like

jacuzzi/spa wasn t as clean and maintained as one would expect for such a resort

excellent location, big parking lot, good restaurant. the staff was incredible!

of the outdoor patios are dangerous for little kids, they could easily fall through if they were curious enough

the hotel has free parking, beautiful grounds, and it's close to the beach.

the bar staff was amazing

booked a spa appointment online and the reservation was lost and they were all booked the day i wanted to

we visited the spa with the help of paola helping us choose what we needed

the spa was also well worth the

spa and food was great! nice and clean

very high prices of spa uber not allowed inside the property gate , nexus of security staff with taxi unions,

the spa was closed

food and staff was great, spa was clean and very classy

yep, the only hot tub was in the spa and it was pay per hour

spa was freezing

live evening entertainment and pool side activities were exceptional

kids club room could ve been brighter and a larger area for them to play

the beach was beautiful and the pools were nice

they seemed to make an effort with entertainment and we enjoyed the bubble pool party in the adults pool

beds were comfortable, pools heated, showers warm, facilities clean and the beach- big and wide

the infinity pool was very nice

the spa was amazing and we had 5 hot stone massages total while there

one more thing, i wanted to do the spa and they kept hanging up on me so 0/10 also, another room we reserved

personal from the spa provided excellent service

breakfast but lunch menu not so much, food had no flavor, even though presentation looked great,

at reception, the friendliness of all the staff, our comfortable and spacious room with view, the pool, beach,

the pool was cold and wonderful

the wifi was spotty at best.

host, facilities and even the little extra like a chef to cook us breakfast(with an additional but extremely

the breakfast that is served is amazing

the shared kitchen area and pool were always in great condition

our breakfast each morning was delicious

made to order breakfast every morning was a treat

fabulous included full homemade breakfast

breakfast special was great everyday and the views are wonderful, the staff did an excellent job of

free parking

the spa is very nice amd minerva is excellent massage therapist

i got a great massage from minerva at their spa that was well priced and you receive a discount if you are

spa is higher priced then other facilities, but the staff is excellent

spa services are great and not too expensive

rooms are a very good value, and i appreciated that they allowed us to have our 3 kids in 1 room

the room service is 5 star, the spa is 5 star, really everything is

massages at the pool were wonderful and the hot stone and golfers massages at the spa were both outstanding

truly excellent hotel with exceptional service delivered with warmth spacious rooms a fantastic kids club

the kids club was a plus

no restrooms near adult pool. tea and lemonade not available in lounge in evening hours.

the pool was under construction and didn t received previous notice.

bathrooms close to the pool area, we had to walk up the stairs several times while enjoying the relaxing pool

the aerobic guy that did that aerobics in the pool

paid for the included breakfast- the restaurant staff seemed confused by this and refused to give us the free

have breakfast but the room first given at resort was unwanted a room looking at a wall and not

view and very good restaurant and nice pools

gym is not not very cool and no fans

the spa was incredible and kareli let - great team

do wish there were jacuzzis other than at the spa where you were charged to use them and they weren't very warm

even at the spa when i checked in there were empty drinks/bottles on the counter and they had been there a

beautiful property with ocean views everywhere and the spa was amazing!

service and spa was fantastic

the spa was incredible as well

i loved the spa and the photography studio services

tried out the spa for a massage which was fantastic

family resort was nice but the regulars get up early and reserve the best pool seats

property, view, room, beach and pool was fantastic

spa was excellent

the jacuzzi at the spa is separate for men and women. so you can't do it together.

due to covid-19 the indoor restaurant, bar and spa were closed.

i understand the spa not been included, but the steam room should be included in the room price

bathrooms in the room and showers in the spa area are getting a bit old

charges for spa treatments and massage seemed high, so discouraged us from using these services

drinks were ok need tvs at the bars food wasn t that special spa is far too expensive

part of the resort was the staff and spa therapist

we also tried to fix an appointment at the spa, due to the ridicolous prices (it was even more expensive than

we also loved the spa and the beach bar

spa was not open all the time

the spa was very nice, but expensive

property is very relaxing and the concept of the space gives a european feel

the spa was not worth the money the facility was not in full working order, the jacuzzi and sauna was

spa services were ridiculously expensive

staff was great! grounds were very well kept. spa was amazing !

attentive and polite staff, ample coverage for reception/concierge, cleaning, butlers and kids sitting

and landscaping, the pool staff, and the valet staff

attentive and polite staff, ample coverage for reception/concierge, cleaning, butlers and kids sitting

i love the personal pool and outdoor shower.

amazing free hydrotherapy spa experience

the spa is also obscenely priced

booked the hydrotherapy at the spa each day (included in package) and that was a treat

the spa is the best i have ever been to, free hydrotherapy is incredible and the massage was amazing

spa facilities were excellent

spa services extremely expensive , ended-up not getting anything

arquimedis & omar by the pool, javier at azul, david our concierge, alfonso & daniel at piaf/autor, also the

hotel grounds and pool area, and beach location were awesome

the kids club was a hit for our two kiddos (age 6 and 8), and our private concierge made sure

while waiting for the new room, i went to the old room to grab a book for the pool

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

unfortunately, the price for a family with multiple kids weeds out most people

pool

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

spa is beautiful, with a jacuzzi and lap pool and cold punge

food is great, breakfast at mezcal was prize deserving

spa is beautiful, with a jacuzzi and lap pool and cold punge

staff from the general manager victorio gonzalez to the pool attendants ricardo and luc, the entire property

the breakfast was good. over priced and under staffed.

guests don t seem to understand the concept of a private pool and felt entitled to use ours

- from the greeter to the manager to the golf cart attendees to the waiters at the restaurant

quick golf cart ride to the beach area and carts are readily available

and the pool was hardly ever crowded which was a huge bonus during covid

could use some update, the hotel activities are limited vs other all inclusive i visited, the spa was under

even the spa is top notch and reasonable

starbucks, brazilian steakhouse, and spa services are not included)

spa massage was good

not updated the reservation either because we would give our room number to restaurants and the spa and there

also enjoy spa and massages

we had access to the spa through our bonvoy gold status

spa times were communicated to be closing at 9pm, but they actually close at 5pm

location was great close to everyone i love how it had so many different restaurants, pool ,spa i could book

gorgeous grounds lots of pools great spa friendly staff private beach restaurant variety

the hotel upgraded us to a better suite but it looked over the spa and was right on a public walkway

the spa was amazing also

spa was gorgeous

location, the staff, the restaurants, the milagro spa -- i could go on and on

great hot tubs and spa treatments

the spa can be upgraded both working amenities and staff

did not eat breakfast or lunch i or diner there we were out but the little we were there one of the worse

staff was great and the swim up pool was the best part the italian restaurant had good pizza and salads

pool, room and staff

sometimes we just wanted to sit at a bar before or after activities but the only bars were at the pool

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

the pool area is lovely and the landscaping is very well maintained and pretty

pros: huge rooms and terraces views are lovely, the main pool is great with good service

the pool area is lovely and the landscaping is very well

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

enjoyed the resort pools, work out classes, all of our meals, mixology class and spa services there

the spa was very comfortable and private with exceptional amenities

the spa was a hidden gem and walks on the beach were picturesque

spa was amazing

the massage i got at the spa was one of the best i ve ever had

i need more space to complete my review

spa was lovely but very expensive, especially for a massage

spa staff weren t very friendly when explaining the services and came across as a bit pushy about

spa experience was horrible

the spa was great as well

credit of $630 that was offered wasn t transparent i tried booking a massage and the spa would only allowed

one of the women in our group had a massage at the spa and said it was one of the best massages she's ever had

the swimming pool and spa were great!

nice, clean, staff was attentive. lots of activities. entertainment was great. spa was great.

we thought that the spa services were far to expensive.

we did a spa treatment too, and staff there were professional and friendly

the spa was over booked

we each got 80 minute massages and the spa was unorganized and the massages were subpar compared to other spas

the spa was mediocre too, compared to other spas i have visited abroad

and facilities are beautiful and comfortable: tasteful, modern design, from the bathrooms to the spa to the

the spa was amazing

spa was amazing

spa is a must do, the spa service was amazing, go early to enjoy the facilities and be comfortable

spa quality soaps and lotions to use

access to the spa and restaurants at all 3 resorts

all we were offered was you can use the spa facilities

one bedroom suite was very spacious

our kids loved doing the aqua aerobics class and lunch poolside

it’s very kids friendly

our kids loved doing the aqua aerobics class and lunch poolside

we look for in a hotel, plus a few more (on-site restaurant/bar, nice pool area, fitness center, spa with great

nice staff pool area gym and spa facilities

the spa services were much needed after an arduous trip

this hotel and spa offer the perfect combination of luxury, comfort, family-style hospitality, and truly good

its clean, the room are nice, the bed is comfortable, the spa was good, free breakfast every morning, the wifi