staff in general was excellent, the views from our room, food and swimming pool options are great

nice people and excellent room service

room was a bit dated. no wifi in the room.

the breakfast was very good - arepas, soup, fruit, a tamale

the breakfast was very complete

and jacuzzi and ping pong and enclosed eating area, staff, multiple terraces, hammocks, sauna, spa services,

the staff were exceptional. pool perfect

this place has beautiful pool and jacuzzi and ping pong and enclosed eating area, staff, multiple terraces,

be very careful when entering the pool, specially with elder people. very slippery.

noisy room, bad breakfast horrible coffee & they charge for a 2 mini shampoo...

breakfast was available, but i did not have breakfast at the hotel

breakfast was delicious. great service

breakfast was plain.

parking spot, a few in town.

site, beautiful dome tents, warm water jacuzi (at night), friendly people, great breakfast (not just eggs

we happily upgraded to a more spacious and private room for little cost

our beds were very comfortable and the wifi was excellent

nice people/service, exceptional view, great pool, special

coffee was available at 6:30am 1st morning the pool was as

breakfast 1st morning was enjoyable by all

get breakfast i have to from my room to the other building to get breakfast other than this is good

at 8 am, no room service, staff was not very polite for an hotel, no minibar, the room offer from the app was

pool and the location

breakfast: needed more of a variety like fruit of at least brown bread.

breakfast, nobody attended me and finally i decided made check out and run away.

the guy at the bar was very kind.

without mini bar , the tolilet was dirty inside, no shampoo only soap, the room s floor is very old basically

the food wasn't expensive and parking was convenient.

the pool was divided in two and the steam room was on for one hour on december 27 and 28!

food , pool area

old and looked like a prison cell; the front desk was left alone; and the music the music at the pool was

pool, restaurant

is that the hotel doesn't have any life guard or anybody supervising what's going on the swimming pool in case

the hotel is pet friendly which gives a nice and kind atmosphere to the place

nice setting with a lovely pool and gardens. comfortable room. good location.

location and swimming pool

pool. garden. common areas.

besides this, no wifi, no signal

grounds are beautiful especially the pool, plants and various seating areas

the bar and restaurant opening hours should be extended, atleast on weekends

the pool area is nice and surrounded by trees and palms

i wish there was wifi in the rooms.

parking was not inside the hotel, but in front of it and was safe

included breakfast was ok as well as the pool area with jacuzzi and sauna

the only downside was two things, the first was we didn t have wifi for an entire day which is difficult

the pool is so beautiful

the view from the main pool was amazing

juan was very nice, kind and provided useful tips and recommendations the breakfast was good

excellent customer service, nice rooms and love the breakfast . the pool is nice too .

quality, newness of the facilities, kids pool not heated, expensive compared to services

have a beach entrance pool that was not in service when i went, i was a little disappointed about that

pool cleaning

the hotel is pet friendly but in booking it appears that no allows pets. is a mistake in the app

the parking lot guy was very kind.

the facilities and the food, the pool everything.

swimming pool, room, staff

the pool is great and the activities they do. great staff. food is good.

the hotel was nice. pool bar was a plus.

breakfast is really good and complete, the pool is lovely and huge, the staff is very polite

the pool. the reception staff was very nice and the door guy was very gentle.

people at the hotel, service, and breakfast were good

the wifi was not working. it didn't work in some areas, especially the rooms.

good size room, breakfast is simple and good. swimming pool is nice.

dog,food, pool and rooms the cats were really uncomfortable we were eating they were always next to you

pool and parking lot.

the pool was not clean

pet control at the pool.

a kitchen (not extra dinning room available, but the employees offered to put tables next to the pool or on the

clean room, comfy bed, good breakfast

beautiful, good location, excellent breakfast and very nice staff

hotel, location is perfect, lovely facilities (loved the roof top jaccuzzi/pool and the cocktails

breakfast was too simple

pool, jacuzzi and food

the pool is very nice and has few chimicals

nice pool

breakfast was great

some hotel staff were friendly, especially at the pool, steven, who was helpful, professional and very courteous

have breakfast service from 8-10 however if you arrive after 9 they don t have all of the breakfast

un spa increible

mi esposo me pidio un servicio de spa de sorpresa y lo trataron horrible, cero cordiales

they did not offer clearly the included breakfast

the staff were very nice (martha)very helpful.nice bed.swimming pool open til 10 pm.

the pool was not clean at all.