the spa and steam room were also a highlight, and the pool was beautiful

the hotel offers neat pool and spa facilities

the room itself has high ceilings, spacious, clean, and we had a room with a gorgeous view of the sears/willis

spa and gym were great

absolutely nothing! hopefully, the spa will have some services in the future?

super nice, extremely clean! amazing restaurant and spa inside! our spa day was amazing

the steam room was not available during the week or if you do not have spa services

pool and hot tub

room service menu wasn't great. but the bonus in this was we got out more.

kids crushed

the room was comfortable, we had room service both mornings and the food was quite good and arrived quickly

great location and cool design. gerin at the bar made the best french75. he was awesome.

could not find the switch to turn off the bar lights

we enjoyed the live jazz by the bar in the evenings as well

bar and restaurant with great service and offerings

additionally, the presence of a diverse array of dining options, cafes, a salon, and a spa in close proximity

the doormen really impressed my kids and very socialable

the kids got little teddies upon arrival

the one time i attempted to call the front desk and room service, no answer for either call

booking site said they have room service and no parking

it features lovely, comfortable rooms and a truly spectacular spa complete with a pool, jacuzzi, sauna, and

i can only imagine if i had kids with me

so beautiful great location big rooms great gym

provided for the double bed my spouse & i were sharing, so i had to borrow one from the room my kids had

also charges a $25+tax/day destination fee that they claim you can use at the restaurant/spa/laundry services

loved the buffet breakfast anthe afternoon nibbles&bites!

breakfast bar on each floor was a bonus

check in, late check out (3 pm & 12 pm, super convenient)

no where downtown is pet friendly and i wouldn t recommend going on a weekend with events where they block

the complimentary bar was a nice touch.

the pool is really small as well

we got room service from the downstairs restaurant which was really nice

noise from train, lack of amenities - coffee maker, gym, mini bar, iron

room service shut down before 6 which was disappointing

the rooftop pool and bar are dreamy and unforgettable

the fitness room and spa were next level and incredible experiences

beautiful room great club excellent spa facilities

the service is impeccable! the spa is luxurious, and the pavilion for afternoon tea is stellar!

the hotel bar, restaurant and spa were top tier

having the spa options inside the hotel was a plus as we loved our spa treatment and the dry and wet saunas

the spa and gym are some of the nicest you can get at a hotel

the pool/spa were exceptional

room ws very very spacious

everything! from the room to the spa and the food at terrace 16. everything was 5 stars!

spa staff was uncoordinated - they seemed to be short staffed and not communicating well

amazing spa services. great room and view.

spa was lovely -- though you have to prepay, and watch out they add a 20% service charge

also loves the spa like bathroom and comfy bed

great location and beautiful decor. hotel exceeded my expectations! the spa was wonderful too!

i enjoyed the free wifi and the ability to stream my regular networks on the tv in my room was fantastic

location design rooms and view gym

the cocktail bar lacked atmosphere and was noisy from the adjoining dining area.

bar and restaurant are stuffed up with nonaesthetical lamps and cupboards that ruin thesr splendid

we had a dog and were on the same floor with other pet owners

were able to accommodate early check in and concierge was able to deliver a bottle of champagne that met us in

think the listing made the pool/spa out to be a little nicer than what it was

the pool and spa facilities were amazing

wifi not for free

michael jordan steak house was closed the day we checked out when we wanted to go there and room service was

too many kids. a bit dull