kids loved the pool so much

we also use the laundry service

staff (leo and elba were fantastic) very convenient and well equipped kitchen superb wifi

wifi covered the entire location, both indoor and out had fast stable internet

each room has one covered parking space right outside of your room

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

it was a highlight of the trip for my kids

our kids had a great time, and my mom recommends to try message

they even have a floodlit football pitch by the restaurant for the kids to play at

so friendly, and wonderful amenities at the hotel: good restaurant, walks, hot springs, pool, night hikes, etc

clean, helpful and friendly staff, the grounds are well kept, and there is plenty of parking

it is peaceful spot if you are traveling with kids and/or don't want to be surrounded by busy city noise

very friendly staff, good breakfast

our room was very clean and spacious, the property is lush green, relaxing pool area, delicious breakfast, and

the breakfast was delicious, too

also the wifi signal was not great at times but to be expected in the

comfy bed, hot showers strong wifi, clean and spacious shared kitchen area

the wifi is good, we had 2 bedrooms and a kitchen and living room, enough space for the 5 of us

nice swimming pool for kids

great breakfast too

nothing! could have more reference to spa facilities on website.

the hotel s restaurant is delicious and their spa services are divine

spa and rooms

the staff is wonderful, breakfast was delicious and the spa is wonderful.

pool and spa areas were great!

the dining area downstairs was also well kept and a delicious breakfast was served daily

the kitchen was dark and dirty with a charge to use the gas cooker

is in the middle of the city center, which means is busy in the street and there is no parking space in front

that was flooded everyday with rain-view was blocked with roof and walls from adjacent buildings--wifi was

also they have a share kitchen and groceries store are near

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

couldn t use anything from the kitchen or microwave

also there is a picture of a kitchen on booking

frumpy furniture, kitchen in room cannot be used, noise from street

location, good kitchen appliances and very clean

super strong wifi, great ac, smart tv, daily room cleaning

excellent service, private parking, cozy rooms and nice bathrooms

location, great view of the volcano, very cute interior, great staff, easy to find, parking if you have a rental

parking spaces are somewhat limited but the staff allowed me to park my vehicle within the internal

in the night it was quite noisy, probably because of the laundry/washing machines

river under the rainforest trees with plenty of birds and after this you can go to basins in spa centers ( baldi

the breakfast was delicious and the beds were comfortable

the staff were really nice and room was clean, wifi worked well and aircon was good

the staff was super friendly, parking was easy, and the breakfast was very good

during the free breakfast, we were able to inquire at the front desk about various activities and transport

no spa or heated pool

wifi is excellent, i used it for work, loads of zoom calls and it worked great

helpful staff providing a lot of usefull information, nice accomodation, well working wifi, assume terrase for

pool, right in the jungle, massive rooms, excellent views of volcano, chilled, laid back vibes,

tout aime, la gentillesse des gens, le fait qu'il y ait un bar et un restaurant

last meters from the main road to the parking are unpaved but i had no problem in my sedan type

didn't use the pool because of the weather, but it was much smaller than expected

nice pool you get everything in front: codes to entrance so easy

the covered parking was convenient, especially in the rain

i had a lovely room with its own private dipping pool, which felt like heaven after a day of trekking and hiking

laundry services were quick and efficient with shirts nicely folded

pool is great

the hotel has everything you needed, staff were very friendly, and breakfast was really good!

like the breakfast, which is next to the hotel

the garden and pool are very well maintaned

parking is limited, so make sure to mention if you come by car

the toiletries were spa type rather than regular hotel stuff

breakfast was amazing

breakfast service was very good

we had an early departure(530am) and they prepared a to- go breakfast for our trip

pool is a great extra

pool and spa were great ways to pass our down time, the rooms are nice and private and i loved watching the

there was a simple kitchen with a good sized fridge, a coffee maker and a small microwave

rooms were nice and cozy, clean with some basic kitchen supplies

the pool was great and the kids loved it there's also a

the staff was most helpful and loved an evening soak in the hot tub followed by a swim in the pool

they had heated pools/spa which was nice

bills itself as a thermal spa hotel

it's a very nice place, excellent location, wonderful views, nice pool area, very clean, well maintained, huge

helpful organizing tours that leave from the hotel, on site restaurant was very good, on site bar drinks were

staff were really friendly and there was plenty of parking

my wife used the spa and she loved it

the spa hot tub in this room was incredible! very clean very polite staff

oh and the staff at the spa magic hands

very good spa service and better priced than other places in the area

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

giovanni the owner assisted us in booking tours, spa etc

staff, clean, comfortable spacious rooms, a very serene pool and gathering area, and delicious food

we had no issues with meals and breakfast despite being vegetarian

great breakfast and excellent host

wifi strenght could be better

has several warm pools that are well maintained and with a direct view to the volcano

great breakfast

1 kinda water park looking meaning i wish the pools felt more natural

we enjoyed the pools with the bar and massage

the entrance/parking could have a more maintained look

spa was amazing, the hot springs were amazing

the many spa pools and even the slides were incredible

a massage at the spa is a must

spa was exceptional

the spa treatment we received was also quite costly, which was not the issue, however, the services

the pool area and the spa and the location

she also gave us complimentary spa treatments which were fantastic

spa itself, whilst i imagine would have been really nice, was limited in terms of number of

had to share as this place was so relaxing and the amenities are beautiful from the thermal water spa to the

spa was outstanding

the spa facility was amazing due to ana molina's amazing experience and dedication

which include 8 hot spring pools, a restaurant, cafe overlooking the arenal volcano and the spa treatment

you only need about an hour to book any spa service, which i found very convenient, as needed a massage after

big rooms, service was great.thermsls spa were amazing

we did not use spa but i bet it is wonderful

the spa was exceptional and very relaxing, but a bit

great staff, lodging, hot springs and spa

breakfast options were good, staff were friendly, room was well equipped, clean and spacious

the spa experience was also very memorable and a highlight

the rooms are individual cabins and are quite spacious

spa treatments were a bit too expensive

room with volcano view, massage in spa embedded in jungle landscaping.

the spa was absolutely amazing and all the employees were cheerful and kind

it s private and secluded , there is a pool, spa and it s a short drive from the town

spacious room with view of arenal volcano

the spa is amazing and luxurious

yoga in the spa area was more than enjoyable

the spa pools were wonderful to come home to soak in and not crowded

spa experience is nice, but i thought the hot springs experience at tapacon was a more natural

so many things to love including the thermal pools, the swim up bar and restaurant, the beautiful rooms which

spa was fantastic and all staff was super attentive

the spa is so natural

spa was nice but not as extraordinary as they present it and we found the treatments overpriced

the villa was great, spacious and luxurious, with excellent facilities

the spa treatment with liseth was very good, she is very experienced and professional

the spa treatments are excellent

back to the hotel to unwind in the pools or thermal springs or have a pampering in the spa - every day memorable

the spa is a must while you re there

the massage at the spa was the best we have had - definitely recommended

all employees were amazing, nayara spa and gardens did not disappoint. will return again.

we took a few spa treatments

excellent spa services

tented camp needs its own restaurant and spa (currently using the restaurants and spa of the adjacent nayara

my room (29 sloth) was gorgeous, spacious, clean, & comfortable, with an amazing view of the volcano

of time they could let us know about complimentary laundry and binocular rentals

hotel with spacious, beautiful lodges - they are even better in real life, the photos don t do them justice

the space was roomy, comfortable and clean (there are even dehumidifiers and air purifiers)

was a good amount of confusion about our spa appointment

the rooms are superb, spacious, comfortable and quiet (apart from the wildlife, ear plugs provided

pool and swim up pool spa was amazing yoga and meditation centre were lovely jaranita bar was fun breakfast was

we loved it all, we were a bit surprised by the unfiltered hot spa water but we got used to it.

room is good, big, great shower, clean and has a really nice view on the arenal vulcano the spa with bar is

the pool bar wasn t open until 3 & restaurant closed at 9

one day they played a radio at the pool. not a fan of this.

only wish the pool bar was open for lunch

i got a massage from natalie in the spa and it was absolutely wonderful

bathroom facilities, gym and spa were run down

a gym is advertised but it is not a gym, it's a small space in the spa area with a few weights and one broken

of a volcano from the spa area - it's worth a lot

chalet rooms, spacious, amazing views of the arena volcano

the tours attached to the property were great! the hot springs and spa were also amazing!

nice view on the vulcano and spa facilities

selected this place because they advertise unlimited select spa treatments

spa was everything

we had to return the pool towels back to the front desk at checkout

amazing cost benefit and very close to a small market and the main spa locations (which all offer day passes,

chilled and relaxed atmosphere, with nearby massage/spa service if wanted

we loved the scenery. and the pool and the breakfasts were amazing.

it s beautiful, but you can also smell a whiff of manure while you re trying to relax by the pool

good buffet breakfast

spa tub was wonderful after hiking

the air conditioning worked perfectly, hot water was reliable, and daily room service kept everything spotless

we stayed in the 2-bedroom villa, and it had a kitchen; but it could use some extra supplies, like pots and

no room service

great location, easy to access with plenty of parking, a bit away from busy part of town so we didn't have to

and maybe build a swimming pool or thermal spa as well with a view on the

maybe pool would add more value

the wifi did always work so well

hot shower and parking outside

ac and wifi did not work. musty smelling and ants everywhere.

good location for arenal volcano, la fortuna town and tabacon spa 3

wifi did not work in room but worked on patio

the pool is gorgeous

the wifi was very spotty in our room, but great in the dinning area/reception.

wifi didn't work well in the room.