location, pool, view and silence

bed was comfortable, large bathroom with jetted tub, kitchen had everything needed, especially the washing

little but spacious appartment with a mini kitchen, amazing shower, lovely spa facilities and nice

the spa was lovely and the staff helpful and kind, supporting us with all requests and booking some

clean and very lovely rooms. spa nice

very nice and new hotel, comfortable room, good breakfast. spa is small, sauna not working well.

we enjoyed using the spa and chilling out at the pool

hotel with wonderful breakfast

breakfast is great

the breakfast is also very good

the pool has a nice view on faial, and is beeing cleaned every morning (and they are probably the only

laundry services extremely expensive

a small thing but a few finishing touches in the spa room would have made this place a 10/10

the spa was a welcome treat after a long day hike

we enjoyed using the spa room as well

the spa was sometimes closed due to some private massage treatments, each time for 1.5h.

really have a spa or gym

bit old somehow in a good way but for example spa needs renovation and sauna did not meet our

indoor spa great, even if sauna/steam bad were not used by us

gays in the reception helped with all our questions and was super friendly) amazing spa and pool, water in

spa neutral

swimming pool and spa zone always available, so i was enjoying swimming at the sunset with the view on the pico

also staff was very polite and professional, it is possible to spend whole day on spa and pool, has a cafetaria

a relaxing place to stay, very clean, comfortable and spacious rooms

great for family with kids with such good swimming and spa facilities

unfortunately spa was closed due to covid restrictions so had no chance to experience it

staff was very friendly, very clean facilities and access to spa was amazing after a whole day

we mainly chose the hotel for the spa (tempo), but it did not meet expectations: the jacuzzi beds were not

loved the hotels own vinyard in the middle of the town, but an indoor spa would have been a great addition

free electric bikes to enjoy, and the spa and pool were outstanding

there are snacks available in the bar - superb and the breakfast buffet was second to none

secure parking was welcome