my 2 kids loved the pool and parents loved the jacuzzi

my 2 kids loved the pool and parents loved the jacuzzi

the pool area and jacuzzi

there is wifi in the pool area as well as in the rooms and plenty of parking

there is wifi in the pool area as well as in the rooms and plenty of parking

wifi, no signal at room.

i like how there is security in the parking lot at all times so your car is safe the hotel is very clean

property stated it had a pool

was good but but for some reason my reservation it doesn t include my kids i was a little disappointment by

safe parking

asl for service in the pool and they say yes and never came (spa girl) but every body else

hotel & spa staff, is doing a great job keeping up the presentation, service and condition of its property

nelly at the spa for your massage therapist was above and beyond which made my hour of massage so relaxing

iliana and ivan were especially helpful as was the spa receptionist

spa staff

spa and wings

had casino on property

casino attached is fun for the adults

amazing pool!

restaurant is good. room service good

hard to get a towel for the pool

exceptional, the restaurant staff very friendly and attentive the room service exceptional my kids loved it,

we were there to get sleep( with 4 kids and working all the time we don t get much sleep so we wanted to

the hotel pool should be heated

parking

spa wasn t hot or working the first 2 days we were there

pool and spa stay open until 11pm

spa services that are hired out

stayed just two days, we like the hotel and all the the places we visit, is hard to get parking in most of the

room service, they don t answer the phone, there was no orange juice the morning of 29 august but

the wifi wasn t always available.

there was a bit of trouble with the wifi initially but it was promptly

kitchenette

clean and comfortable room with a nice layout (has a small kitchen)

pool temperature was really cold continual problems with the wifi that took a long time to

no private parking

pet friendly space

claustrophobic room. no windows. no wifi. staff claiming to work on wifi but being deceitful.

parking outside the hotel complex

no parking

quiet, good food and pool.

staff facility dirty pool loud

lots of parking too

fans restrooms are dirty and room are not what the pictures show restrooms are shared with others pool was dirty

both dinner and breakfast were prepared with care and were very tasty

free breakfast was delicious and the hotel was easy to get to with plenty of parking

rooms were spacious and absolutely beautiful, the pool are was really nice as well

we attempted to take advantage of the breakfast but when we went they were still getting the kitchen ready and

i would have loved a bar on site!

are the busy road, restaurant built into the gas station, and lack of attention around the pool with no pool

pools are gorgeous and spa perfect temp

early check in

they actually have a great restaurant on the property where we had a delicious breakfast

the pool

food concept and food was quality however food service for breakfast was lacking.

we spent most of our time in the pool which was also great

pool was not clean

full on bar and a spa

loved all the things to do pickleball, mini-golf, pool table and swimming pool

the pool and bar are so fun and the restaurant has amazing food

to get to the spa you need to climb big stairs

the stairs to the pool are quite a hike for someone who is not in shape but the view is worth it

breakfast and drinks were amazing and pool overlooking the valley was superb

the drinks at the bar were fenomenal!!

we did hit the sky pool for sunset, and wow

additionally the spa not being on for the duration of the stay was something that most guests would expect in

the room was beautiful, spacious and very clean and the view was so picturesque

and some house had other strange details like the wifi router and lamp taking up all the plugs on the bedside

reach them to request the golf cart for pick up, how much the snack bar items cost in the room, fireplace usage

only get wood for the fireplace on the first day and need to pay if you want more

the pool /gym / spa view of the valle is beautiful

nothing was explained in the welcome book, which just contains spa treatments and tour bookings

the spa on-sight is still under construction

from the concierge who texted me before arrival with great information and helped us to book spa treatments,

location,view,staff, spa all amenities are first class. staff is excellent

the bar was really cool and fun as well

we really enjoyed our breakfast -- definitely grab a bite to eat from their kitchen while you're there

instagram worthy container lodging. open outdoor shower. easy parking next to room

breakfast is delicious. pool is awesome. spa massage was truly relaxing. the staff is top class.

breakfast was exceptional

the jacuzzi was hot and the pool was nice and cool

breakfast is delicious. pool is awesome. spa massage was truly relaxing. the staff is top class.

clean the bedding was so soft and comfortable , the views , pool and grounds , perfection , the breakfast

great little breakfast. good location

breakfast on the terrace, a walk through the vineyards a wine tasting

included continental breakfast was a nice touch

included breakfast was delicious, fresh fruit, yogurt, freshly baked pastries, juice and coffee

room was comfortable and charming, breakfast was yum, and we especially loved the view from the balcony

so the spa bath with a view would of been a cold one

loved the spa tub and the fireplace in our villa along with the beautiful view of the lake out back

the pool was not heated and was too small. but i have already recommended this place to others.

we also mentioned multiple times in the reservation we had two kids and needed extra bedding for them

breakfast service included was so good and they have several delicious options

the prices for the spa are over expensive

to play golf were a bit too high

i liked that they had a bar and a restaurant there

we even used the solarium by the pool as the days were sunny

was not enough hot water the room was cold heater wasn t working the tv wasn t working and wifi

the spa was cold

location and ease of access. beautiful and clean. great pool and spa area.

parking is secure

the staff was super courteous and friendly and they are a pet friendly hotel

there is a nice pool area for these hot valle de guadalupe days