and spa were not available and we were not notified prior to check-in

lied to me and tricked me after i booked my room, they said the pool and spa was out of service

pool, jacuzzi, breakfast...right off interstate 95 just south of providence....art c

beds were comfortable and easily accessible laundry facilities, inexpensive for what it advertised as offered

free parking, amenities

even the parking lot was clean and well kept

that i could bring my pet

convenient drive up parking space

was noisy, people in parking lot being loud, well into night & early morning construction next door

room was clean and everything worked perfect (ac, microwave, tv, wifi, etc)

the kids loved the pool in the room was clean

the breakfast was extensive and yummy. service was very attentive. pool was great!

breakfast food not great

clean. courteous staff. nice room. indoor pool and gym were fine.

the location was really not great just in a big parking lot with highway surrounding it

great location for golf and beach

it is new, it could have used a support bar in the shower, and a luggage rack would have been nice

wifi was high speed

more than enough parking

the grass area near parking was not mowed (not sure it was the motel's property

breakfast was excellent too

felt very safe in the hotel and parking lot

staff but friend called for someone to bring up a luggage cart as she was traveling alone with 2 kids

the amenities great fitness and coffee shop the snack shop the bar all great

i did not like that on our last day no room service was received and or done.

styled nicely with a spa like bathroom the room still felt a bit depressing with all the grey

there s no room service but a great restaurant downstairs u can get food and bring to your room

the complimentary wifi did not work at all, and when i went to the front desk, the receptionist had no idea

view and atmosphere in bar and on deck and lounge is relaxing

*also love that it's pet

most services were not available during our june 19-22 stay (yoga, spa)

that it was a smoking room and i didn't have to go outside to smoke

room was very clean, bed comfortable, wifi worked very well.

the room was nice. i liked the fireplace. decent location. right next to a yummy diner.

t have time to go to it, but it s nice that there s a diner right there adjacent to the parking lot

we did not like the spa situation and access to the pool (you had to bother one of the kids to open the gate

access to pool requires a trip to the spa desk check in who run the pool separately

and their wine is tasty as well :) we can wait to stay this place again when the restaurant and spa opens

the whole atmosphere from the inn itself, our room to the spa and yoga room and gym room all serene and welcoming

local universities who were polite, helpful and oozed out a serene vibe you would expect at a spa resort

laptop couldnt connect to wifi

having a nice large suite for my husband and son, very spacious, glad there was a gym and washer/dryer

c) no laundry services on site other than just pressing

we even received two kids bags at the front desk and my kids really enjoyed those

of kids hanging around hallways and elevators fooling around in escalators (school/sports event)

ich was told to us by the wedding party)

no laundry service

the pool and jacuzzi area is beautiful, however, the pool and spa were filthy

the convenience of the spa and them coming to the room.

the wifi wasnt effective in the rooms

allot of kids that day screaming

the staff was very friendly, and they have a great shuttle service!

we spent a lot of $$$ ie 2 rooms, spa services, dinner with pricey wine & not once was there any warmth from

was just perfect this time, from the accommodations to dinner, breakfast, lunch and tea

the bikes that are available to guests were great for a morning ride along ocean dr before breakfast

breakfast was good, location was great, away from the craziness of downtown, great walking trails,

we had room service ,few things missing from our breakfast we ordered but food was great .

spa overpriced

room location and spa amenities were sparse

and accommodating, from the valet staff to the front desk to restaurant staff through to the spa therapists

excellent spa

it can be a little pricey. the spa is fantastic but a little high end.

the indoor pool and spa was a bonus

location with a lot to keep the young kids busy

check out time too early. pool area has gravel floor that is hard on kids and everyone’s feet.

the room was very spacious and we liked the kitchen facilities

movie theater, craft room, indoor to outdoor pool—plenty for the kids!

spacious

outdoor heated pool and hot tub. also room had a spa tub view from room was beautiful.

right on the water pool indoor/outdoor spa tub complimentary movie sauna large room with all the

the pool water was salty and had an unpleasant smell to us.

have to walk outside to enter a separate building where all of the facilities are located (pool, gym, sauna,

the spa services were excellent

also spa services on the premises

oh and the spa is amazing

wish we could have stayed longer and taken advantage of the spa and steam

the spa was excellent and the restaurants were wonderful

this one mostly because it was beautiful, the bathroom is not huge, but i wasn t looking for a spa just a

wasn t at all luxurious as i imagined a spa hotel would be

noisey neighbors. loud kids

stayed on july 3-5 we got an early check in which was a positive and spent the day at the beach when we got back

clean place, friendly staff. early check in worked out.

room had fleas. not well maintained. spa tub did not work.

the room had a jacuzzi as the provision for a spa room but what was missing was a least a small bottle

the room and spa bathtub

bed was extremely uncomfortable and the wifi was sometimes spotty

offers parking

they could have a few more seats around the pool, but the spa area is clean and welcoming

- champagne welcome a nice touch -the room was chic and had incredibly high ceilings - the spa pool was heated

the property was well kept. the gardens and rooftop bar was fun for sunsets.

breakfast was ordered for room service but did not arrive (6/16).

the indoor pool looked much nicer on the picture and it was not much fun using it

didn't get the bigger spa tub we'd booked

loved everything about my stay here so the only complaint i can think of is the lack of room for parking and

our fireplace didn t work but others in our group did!

the bed was comfortable, wifi was excellent (i was able to connect to an evening class with no issues), bathroom

the parking was a little tight but innkeepers jerome and shelby were great at helping you park

suite with fireplace with spa and separate shower

spa like bathroom & shower

room was amazingly clean and the spa tub was superb

the room was clean and comfortable and we had a wonderful spa tub

the spa tub was exactly what was needed after touring the mansions

for breakfast , but there s a great breakfast/lunch restaurant just 2 blocks away (franklin spa on spring

we had a large living room, a nice full kitchen stocked with dishes, pots and pans etc

the guests upstairs yelled at their kids until 10:30 pm

cost ($30/night) for newport; suite was large, nicely furnished, good size kitchen, strong wifi and secure entry

separate from kitchen/dining room, clean rooms, pillows, bed

location, bar and public area very good.

there were no shoe shine polishers and no offer for dry cleaning clothes- no room service

the fireplace in the room was what sold me on this place

my favorite part was the instant light fireplace - so cool

i adored the fireplace and the view of the water

not the spa like atmosphere as in the description

where others charge (sometimes without asking) for slightly early check in or leaving a car behind for a final

it lacks a pool or waterfront acces (both surpringly rare amenities in newport) it features a gym, on site

they were so pet friendly and the location is perfect walking distance to all newport offers - loved it

cost for our pet was high

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.

location is perfect, right downtown, clean, comfortable, spa tub and ac

breakfast was delicious

i liked that i had a parking space

off-street parking in downtown newport

the fireplace added to the comfort of the room

we enjoyed the spa and they were great with my 7 year old daughter who enjoyed a mani/pedi while i had a massage

indoor pool closed..spa closed..

spa was amazing and staff was courteous and kind

really nice hotel, clean, relaxing spa and swimming pool and well located.

the spa staff and services were lovely and my daughter and i were treated like royalty

construction was going on. spa tub needed bleaching.

the 2 bedroom suite is very large with the kitchen

stayed in a 2 bedroom unit - large rooms, extremely comfortable and kitchen well stocked with utensils etc

beautiful unit. easy check in and out. room was ready early. parking is a bonus!

kitchen was dark, we had to ask for another floor lamp for the living room and the bedroom with the