the pool was private and was never crowed in fact we had it to ourselves

the location, great staff, very good breakfast, useful kitchen, comfy bed

the wifi was slow but it was there

i go to online college so i was unable to complete some work but the wifi is my only

breakfast was included from the wonderful restaurant the argentinian grill

one major problem is that the neighboring bar was really loud

pool was clean.

we saw a lot of  roaches,the front desk did not give us what was needed it to claim our breakfast and us the

wifi was so bad

breakfast was good, people were very nice and helpful, location to the beach was great.

our kids were happy and well entertained

if you have kids they have this place that you can lived then there, and they take care and entertain them

food was average and repetitive, it was same thing for breakfast, lunch, and dinner

huge buffet, good bar. nice pool. loved my room with private balcony. quiet, although enormous!

the breakfast was good

swimming pool with the swim up bar topped our list

also there was door with broken glass which is dangerous to have in an environment for kids

also there was door with broken glass which is dangerous to have in an environment for kids

breakfast is only included for those staying on the second floor

is a family focused hotel - the main draw is that the pool has two small slides, and kids, even small ones, can

our room was tucked away in a quiet area near the second quieter pool. it suited us.

breakfast and lunch were served at buffet

t leave you alone while relaxing on the beach, so we opted to spend most of our time by the pool

this was due to no service being offered at the pool and minimal service at beach

we were oceanfront and near the bar lounge area so very convenient in terms of location

randy, michael, johnson and the kitchen staff went above and beyond

roll up curtains in the bar ) dinning area would have been welcome

lovely pool and beach

fraudulently charged my credit card after my departure, claiming i had stolen a beach bag and laundry bag from

the pool is also a great way to spend the day near the beach without getting bitten by those damn sand

at the restaurant was really good and you can order full menu and wine by the bottle for your room service

the hotel pools are chlorinated; a salt water pool would be much nicer

pool was clean, ambiance was serene, facilites were well taken care of

breakfast options were limited, snacks not available for purchase like some of the bigger resorts,

the airport shuttle was on time and driver was polite and friendly as well

breakfast was great each morning

they do have one small pool at the resort and one small pool by their private beach

spa staff gossip a lot about their customers in spanish, and we could understand

we took advantage of the spa package, which was a great deal

stayed in two) were well appointed, spacious, clean and comfortable; plenty of hot water; owner and staff were

they cleaned up the dust on our verandah daily, and celeste offered us complimentary spa treatments in compensation

we had massages at their spa and i got a mani pedi

menu was limited due to new kitchen still under construction

nice bar by the beach s security

can the water in the pool be heated when needed?

with a private area with lounge chairs and umbrellas, as well as a more secluded area by the pool

i liked the location of the bar and the smallness of the resort

tried to charge for a toddler, although their booking ad says kids under 5 are free

good breakfast, okay gym

location right on the beach,great beach bar and restaurant with live music,the breakfast buffet was very good

hotel it s very nice, clean, great location, nice pool

the pool was really nice for kids, and the hotel is well located.

the beach has shrunk all over west bay but still ample space for guests to lie comfortably in their beach chairs

spa was supposed to be open sunday 10am-6pm i was told, but they never picked up the phone

stay at infinity bay spa and beach resort was nothing short of amazing

we went fishing and the hotel kitchen cooked our catch

food, room, king size bed very comfortable, full size kitchen, ac, quiet, pool, outside

the room was spacious, the service was excellent and the meals were great

location to snorkeling spa was incredible.

of kimpton - grand roatan resort and spa my stay at the kimpton - grand roatan resort and spa far exceeded our

snorkelled out to the drop off, relaxed on the deck chairs down by the beach, went to the spa for a massage

a few examples include, but are not limited to: adding reduced spa treatments for guests, free breakfast for

our room was in front of the laundry room of the hotel, so it was not that nice and there was a door in between

we enjoyed all of the amenities including the gym and horseback riding

they offered me shuttle service from and to the airport, included with my stay :) finally, their food is great

excellent location. good food, free wifi.

the beach, pool, restaurant and supposed luxury amenities were not able to be fully utilized by guests because

good wi-fi and full equipped kitchen with fridge available in the room

tho the beach the refrigerator wasn't working one of the fan wasn't working raat poop was on the kitchen and

one-bedroom apartment, which was perfect spacious and well-equipped, with a fully functional kitchen, a large

the beautiful apartment with kitchen and a lot of space is part of a big house with a giant roof terrace from

upon arrival i was able to have an early check in which made all the difference

loud dogs barking early in the morning and wifi so-so in the rooms but that's all.

our rooms were ready and we were so happy with the set up, the ac worked wonderfully and the wifi and tv were

the wifi was quite spotty

parking could be a little better as not many spaces

very few useful pots and utensils for the kitchenette

breakfast was great, the view wonderful, and the location was excellent (just enough off the beaten

wifi was weak but i found a solution.

view was awesome - quite -excellent breakfast-clean and new

breakfast was tasty, the view was amazing

is excellent: the beach is right across the road, a grocery store right next door, a sports bar 16 steps away,

the wifi was in and out

booked a top floor kitchenette unit, which was specifically what i wanted having stayed here before

wifi is patchy and often drops out but i ve experienced much worse

can definitely hear the party at sundowners which is a bar a little down the street, but they stop the music at

groceries and fixed lunch and / or dinner in the full-size kitchen apartment

great location, and parking available.

really but the parking is tricky until you ask

our comfort studio was spacious, clean, tastefully decorated, and had a well equipped kitchen

there's free parking available at the property

spa is next door to property

also did laundry here and they were quick to return it same day

pictures were spot on, the pool was beautiful

the pool, restaurant & bar the owners on site if you need anything

wifi in the rooms or in the common areas

restaurant, beautiful clean pool area overlooking ocean, charming newly renovated room, delicious spa massages

no wifi in the room

lastly, the food was delicious with something different each breakfast and lunch

i liked that filtered water and breakfast was complimentary

breakfast was great

daily resort fee - not sure what we got for that, the room was rustic, the pool water was cloudy, so didn t

the kitchen is equipped with all the kitchen appliances and utensils you may need

they have a great bar and restaurant on site

was in walking distance from rooms , the beach grill has good breakfast and dinner waitstaff was on top of

sewer smell in the tiki bar for most of the stay

the waiters, the dive shop, dive leaders, boat captains, the front desk, kitchen staff, bar tenders, taxi boat

variety in the menu, more activities into the night and an all inclusive package that includes bar service and

the waiters, the dive shop, dive leaders, boat captains, the front desk, kitchen staff, bar tenders, taxi boat

we had an issue with the wifi and it took ages before we managed to get hold of the manager

the ac worked well and the wifi was strong

all to yourself different delicious breakfast everyday host answered quickly friendly staff felt safe clear

the breakfast they prepared each morning was excellent (especially the baleadas)

our room was a gorgeous and spacious private cottage, with one bedroom for our adult kids and the other for

rooms are clean wifi is faster than expected

the hotel i had major issues wt wifi and the guy at the front desk wasnt much help

was no wifi in the room but the reception kindly offered us to move to a different room, there were not

breakfast is buffet and is well served

the room was ok but didn't get wifi in the room. beach was nice.

so beautiful and peaceful . very well equipped kitchen.

our private bungalow was super cozy and had full kitchen amenities which we took full advantage of to save some

very attentive staff, pretty pool, beautiful view, plenty of space, comfy bed, nice equipped kitchen, cool open

i loved; the quiet and seclusion, really good restaurant, very attentive staff, pretty pool, beautiful view,

cooked dinner a couple days and the kitchen was well outfitted for this

the rooms are no as comfortable as i thought. and the staff at the spa is not so polite.

was well kept, pools with waterfalls were very nice, spa onsite, 2 restaurants, staff was very helpful and i

very nice u can doo everything there they have spa small gym food from 7-10pm an nice pools

beautiful pools,spa staff excellent. views from everywhere beautiful

great sports bar and pool area.

everything is right on site, room service is great, the food is good, and the beds are amazing

place very far from noise room service excellent clean and all panoramic very natural i receive more i expect

at the pool bar could have been quicker (both for drinks and lunch)

rate included breakfast and it was amazing every morning, a la carte menu

breakfast is

swimming pool is nice and good located

fresh warm donuts at breakfast are to die for

also the wifi doesn t work in a lot of the bunglows, so if you don t want to be unplugged this is not