we enjoyed the spa and the massages

there were so many activities for us all to enjoy. the spa was awesome we used it all day!

secluded and excellent spa services

we had the best facials at the incredible spa just steps away from our room

spa django continues to be amazing as well

loved the spa and pool also

pet friendly, pet area available, breakfast included, easy to get to and close to where i needed to

because it's a pet friendly hotel, you will see some pet hair in various places like room corners where vacuum

pool was not on the suns side

liked everything except the hotel pool got overcrowded with a very large group of men who took over the whole

the pool and spa was open

the spa tub in the actual room, clean and check in and out was simple!

paid extra for a spa tub in the room that didn t heat the water

the spa could have been a little cleaner. found some dust and grime stuff

the message chair in the lobby. the spa in the room was great.

beautiful decor, great parking, nice neighborhood with lots of restaurants and offerings

parking was tight. price was high for a moderate room. had a off smell.

parking is cramped...

of staff to recommend restaurants quiet ac and comfortable bedding outdoor seating free parking

wifi was a little slow on my first night but this was attended to by the heywood team very quickly

light lens was stolen off our truck in the parking lot where they had no cameras, cleaning crew was very loud

the nite crew then help with handicap parking that was ordered

it was very nice the staff was very friendly very clean & breakfast was delicious

location parking lot lighting front & back

cover the windows so there was a ton of light coming into the room for the outside lights in the parking lot

parking is tight

even though there s a bar next door, we didn t hear any noise at night

nothing that can be changed. parking and the stinky garbage by the back gate. that s all.

the common space/patio near our room was cozy and beautifully decorated with a very cool coffee bar

the restaurant was packed during check in, and closed during checkout, and parking in the back lane is not

very beautiful old building. the kids loved the glass elevator

we enjoyed watching the soccer game in the bar area. the kids enjoyed the swimming pool.

the room was perfect for traveling with kids. the happy hour was great for me.

good breakfast. nice gym/pool area!

was quite surprised to see a cook to order station along with a nice buffet of breakfast items

felt terrible for the bartenders on each night of our stay

wifi connection was very poor

close to river trail. airport shuttle.

shuttle service to and from the airport and also around the city was fantastic

staff - friendly staff - great rooms - great wifi - great location, right by river

the gym is under renovation so you hear that all day and a bar under my window spent the entire time

the gym was great when it wasn't under construction

the gym is under renovation so you hear that all day and a bar under my window spent the entire time jackhammering

the kitchen is nice and you can borrow bikes

reserved the spa because of my son and husband were going to a show

dropped into the spa and got a tour, considered the spa pass to enjoy the steam room, sauna and jacuzzi in the

as was the spa menu and i think post covid it's ok to have laminated docs for folks to review

pool and spa was great with lots of clean towels available

-spa services front desk slow

spa but staff tried to make outside hotel arrangements

spa was awesome!

spa was beautiful

beautiful hotel with great restaurant and spa facilities

only disappointing thing was that the spa was closed because of covid but i didn't have time to use it anyways

wifi was slow tv didn't work

park in front of unit. parking lot well lit. staff pleasant.

limited parking spaces

was fine, restaurant next door was handy, parking lot had a corner to park my motorcycle securely

pillows dirty. not enough parking space

pool and spa were great, lobby with live music was also a great welcome.

location and cleanliness. staff was very helpful. loved the exercise and spa facility too.

your own, it took us about 3 hours to settle where we going to park, it's not great for family my kids could

the pool area and being downtown. room was nice and clean

we also love that this property is pet friendly

was no on-site laundry and the heated pool was cold

inside pool looked a little dirty

free parking and fast enough wifi and good rate in a pinch cons - free breakfast was in shambles and

continental breakfast

the manager was on point with getting our vehicle info on file and there is fencing around the parking area with