we enjoyed the spa and the massages

there were so many activities for us all to enjoy. the spa was awesome we used it all day!

secluded and excellent spa services

we had the best facials at the incredible spa just steps away from our room

spa django continues to be amazing as well

hot breakfast was actually cold and there was not a microwave available to heat our food

friendly free breakfast

we was very comfy had to rush out in the morning, but loves it comes with free wifi and breakfast

pool not working second visit both times was out of service

limited parking due to roll-off boxes (for remodel) in parking

paid extra for a spa tub in the room that didn t heat the water

my room light didn t work. spa tub didn t after 20 mins of using it

staff, cleanliness, comfortable bed, in room spa tub was amazing and the free breakfast options

the spa tub in the actual room, clean and check in and out was simple!

the spa could have been a little cleaner. found some dust and grime stuff

we booked this hotel specifically to relax in the spa after our flight but swimming pool was not cleaned,

pool, gym area, good working ac

want to use wifi

the breakfast was great. the gym and pool were nice.

the friendliness, the bar very nice social environment.

the pool and spa isn t working, closed the whole area. gym is way outdated

hot tub/spa was closed

pool and spa area were a great place to relax

the parking lot and more rolling carts and the phone in our room wasnt working

it actually had a separate bedroom from the living room/kitchen

wifi was a little slow on my first night but this was attended to by the heywood team very quickly

parking wasn t that great.

parking is cramped...

from the easy access to the parking and knowing there s a spot available at all times, for you, to the warm

parking was tight. price was high for a moderate room. had a off smell.

the bar restaurant

location, pool, free parking, excellent breakfast, and shuttle service.

lakeside view, free parking and free wifi was good

no indoor pool

the view, free parking and the staff was helpful and friendly.

parking is tight

validated parking in a nearby lot was appreciated

parking spots are sooooo tight, especially when other guests with gigantic cars insist on squeezing

even though there s a bar next door, we didn t hear any noise at night

nothing really. if i had to pick would say very few parking spaces.

loved the spa and pool also

pool was nice and clean. loved the variety of tea offered.

free parking, breakfast, light dinner and drinks at this location

fitness gym is still closed

they were able to accommodate our late check out request without hesitation, which is huge for me

the gym is under renovation so you hear that all day and a bar under my window spent the entire time jackhammering

the gym was great when it wasn't under construction

the kitchen is nice and you can borrow bikes

the gym is under renovation so you hear that all day and a bar under my window spent the entire time

as was the spa menu and i think post covid it's ok to have laminated docs for folks to review

reserved the spa because of my son and husband were going to a show

the staff in the spa was not friendly and very difficult to deal with

-spa services front desk slow

dropped into the spa and got a tour, considered the spa pass to enjoy the steam room, sauna and jacuzzi in the

spa but staff tried to make outside hotel arrangements

only disappointing thing was that the spa was closed because of covid but i didn't have time to use it anyways

spa was awesome!

beautiful hotel with great restaurant and spa facilities

spa was beautiful

not enough parking.

not ideal to not have a 1 parking space for each room at the least

staff , large clean room with nicely arranged furnitures and materials , well maintained swimming pool

first, the pool was a little dirty

there were not enough chairs at the pool to accommodate people who wanted to lay out by it

pool was very nice

lots of nearby shops, dining, gyms and plenty of parking