bed was comfy. spa area was great and staff were very friendly

the food is impeccable and the spa is so welcoming of kids as well as adults

loved the bed and the spa was brilliant nice and warm. just perfect for what we needed it for.

but upon returning to the room from the sauna/spa at 11

place great staff swimming pool was lovely and warm so was spa rooms clean and tidy we had dinner in the pub in

easy to find ... lovely pool and spa ... friendly staff ... food was lovely and good prices .

hotel is one of the best i've stayed in for a family spa experience

pool and spa facilities great and open till 10 each night

the beds were great to sleep on and the gym, spa and steam room were very enjoyable.

the pool & spa facilities were great, especially as the pool is actually warm which is a massive bonus as my

fact that the spa didn't come with package that i booked as it was my main reason for booking it

the spa is incredible and offers so much

spa was amazing, a very relaxing experience

the spa was excellent, the pool was huge and relaxing, lots of facilities including hot jacuzzis and a

spa is amazing

on corredors, we could sleep well, the welcome staff, the receptionist morita and mandy in spa and the staff of

cosy rooms and beds nice pool and spa very good lovely hotel best if you can get a good deal on room

ve loved the facilities, the spa and gym

the room was very clean and comfortable, the swimming pool and spa were very nice all in all we would like to

liked that it was a nice distance to places and it was great to go explore and come back to the spa and

the spa and swimming plus the garden was awesome

spa a gym facilities were very good

was lovely and it was clean was a lovely surprise to find we had a patio area to our room too the spa was lovely

spa was lovely and the pool very nice

the size and how the spa and hotel were both separate but very spacious.

think gym/ spa access should be included in price

experience and the spa staff were amazing a credit to the hotel

facilities were good spa and leisure

spa was soo nice

spacious parking

wifi a little hit and miss but not a big problem for me.

the corridors looked clean and i was surprised to see guest laundry and a gaming room available

i wanted just 2rooms for myself and the little kids but a suite with 4rooms

doors in my room shut very quick which can be dangerous for little kids, they are also very loud

just a little bit difficult to get hot water in the shower and wifi a little bit hit and miss

it was hip, staff welcoming, decent prices & rooms were outstanding, we loved the spa bath, definitely worth

comfy bed, clean and spa bath!

spa bath in bathroom

bed wad comfy spa bath brilliant staff very friendly

very spacious room, paid extra for the spa bath

hotel was very easy to get to, parking great, welcoming staff, dinner was great, spa and gym were great

would like all hotel residents, regardless of who they booked with, to have free access to the spa facilities

the staff were so friendly and helpful. the spa and the pool is wonderful!

spa facilities are great

spa was lovely for a swim

spa is great, the hot tub is awesome, there's even a plunge pool after using the sauna

all times during your stay facilities available are cafe bar with drinks , food and tea coffee , spa with sauna

the spa was so nice and the massage service

food offer is limited so i m not sure it cuts it as a hotel but as a b&b with a lovely spa it s

spa facilities and everything really

lovely spa

fantastic leisure facilities and spa treatments

amazing grounds! amazing staff! wonderful spa facilities! would highly recommend!

m very satisfied with my stay at this hotel and spa

the food at breakfast was spot on and the spa facilities were great

com that the spa and leisure facilities were in a completely different building a 5 minute walk away

no spa or swimming pool

staff very friendly great location clean brilliant gym and pool

the car parking is 15 for 24hrs, also drinks at the bar pricey, 2 champagne cocktails 30

bar could do with a better choice of spirits

lovely boutique hotel with a chilled spa in the basement.

rooms are lovely and cosy ... power shower is on point !!! spa lovely !!

room was huge, clean and had everything we needed. spa is amazing.

the spa was exellent the hotel is great thats why we will be back

i was also a bit disappointed by the spa but perhaps i didn't read the

i loved the spa in the basement it was my favorite place to be in the hotel

no mini bar in room. no drinking water available in spa without stepping into reception

the spa experience was great and the breakfast and serving staff brilliant

room was spacious and the bathroom quite nice too

spa was relaxing

better leisure facilities e.g. swimming pool, sauna and spa would have made the stay better

it said about 24hr room service on confirmation but there wasn t any

the hotel is located on a main road with lots of bars and a casino which we weren t aware of when we booked

wifi was extremely slow, for working professionals difficult

we didn't stay in novotel as the laundry hadn't been delivered. the hilton was nice though.

jacuzzi in spa was shut. the iron innthe room didn't work.

room was very spacious

the spa hot tub wasn't brilliant but it's a minor quibble.

everything - spa & location

15 per person for breakfast and no under 18s in spa & swimming pool on a sunday

restaurant and bar alongside the spa facilities.

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean

everything rooms clean and comfy staff excellent spa massage was great

facilities in the gym, spa and room sizes

i'm off back to the lovely malmaison next door with spa and drinks on arrival

tvs should be smart. eg have youtube/netflix etc. wish there was a spa or pool at least

the hotel was a complete disaster run by kids , as soon as i checked in i asked for a wake up call

told/offered about wifi, last minute change of hotel email i didn t get until i d already checked in, gym

to be much more about caring for customers welfare through extra insight on their needs not a laundry list of

fresh and inviting excellent value for money loved the spa area and my back massage was amazing

the location, the room, the spa and the breakfast.

the spa loungers were very uncomfortable i thought. your basically sitting on the floor

the spa faculties; superb large room with fabulous views; staff were super friendly and nothing too

the spa was nice and relaxing . the view from our room was amazing