aspen, the gym & spa area was not up to par given the average cost per night

no spa (massage) services available

loud private wedding party venue by the pool for hours.

the hotel has a fun bar and restaurant with afternoon entertainment and a happy hour

breakfast was the best hands down we had on our trip

charge to use spa amenities is overpriced considering the services provided

i was shocked with how we were treated, with our butler, the concierge, the spa staff

the spa staff is amazing- josie did an awesome job

room service 24 hours a day is great

room service breakfasts were the poorest part of trip

free mountain bikes and free snow bikes (with free helmets) were made available to me and my kids

would have been nice to have a later breakfast available

free mountain bikes and free snow bikes (with free helmets) were made available to me and my kids

including the staff (specifically josh and elliott) who retrieved a credit card for us from a bar in town and

improve breakfast selections and extend time available for snacks.

single detail was on point - amazing rooms, great gym, great food, i could go on and on

pool area at night was lovely

good gym

decor, convenient location, great room service and very friendly staff

the staff was exceptional from the valet, front desk, room service... every area excellent..

free shuttles to and from the airport, around town and to aspen highlands

best customer service and the free shuttle was amazing

walkable, also has complimentary transportation from hotel we used it to go to maroon bells shuttle

breakfast was good and location was great, but really too expensive

liked that the hotel provided us with shuttle to and from highlands, which is much better skiing are than at

room service was delicious

service swimming pool /spa bus transport

and well-appointed, the prompt transportation was much appreciated, and we really liked the pool/spa areas

room exceeded our expectations, looking like a proper ski chalet with lovely dining and kitchen area and living

access to the gym, pools, cleaning services, private parking, close proximity to the center of town

my only complaint would be the parking. it was doable.

on this website and i took a screenshot, but i didn't have the strength to argue - there is no spa on this

the spa had hot tub, sauna and steam which we used

on this website and i took a screenshot, but i didn't have the strength to argue - there is no spa on this

parking far from your actual room and in snow the walk is a killer if you have to carry stuff and

the staff, the customer service, the location, and the shuttle

clean property, with spa and kids area

we enjoyed all of these places during our 3 night stay, with our 3 kids

great place for families and kids.

great location for ski bus. great spa/gym area.

view of the golf course and surrounding mountains from our room

spa is to simple for these kknd of hotel, there is no sauna

room was very comfortable and spacious

spa super expensive, massage less than average

spa was exceptional and the food at their restaurant was amazing.

spa was wonderful as well

spa and pool were great

outdoor pool and spa area beautifully done and accommodating to unwind in

pool and spa area were very nice.

lockers for ski equipment were convenient and the easy access to the bus and shuttle services were appreciated

i wish the staff would have recommended that, rather than catch the shuttle and then walk to the lift

pool was spa were in bad shape. room fan did not work and the water pressure was way low.

small bathrooms old pool and spa not up to standard no breakfast in the summer

, when it was way too cold outside ) , the door was not well insulated and it was noisy , and the gym has one

the gym is sparse and old

pet price

the water drainage in the shower is pooling water up whenever used and have asked few times for maintainance

towels, room service ended early, front desk would not pick up phone, nothing in the hotel room as far

room service poor. breakfast served in a box and cold.

require quite a walk from the entrance which is fine if you are a young healthy person without kids

the shuttle service to/from jas aspen festival was most appreciated too

hot tubs, pool, ski storage, and spa steamroom were also pluses

the jacuzzi and spa had hot water problems which they were working on

the kitchen and living room were spacious and had everything we needed

awesome location. ski in and out. great pool and spa area. staff was super great.

also wanted to point out that the hot tub, pool, and spa didn't work while we were

we enjoyed a drink at the tipsy trout both evenings and loved the spa tub each night!

parking, no breakfast, poor water pressure

there s a restaurant right across the parking lot from the motel and several other places to eat and drink

wifi was good and channel selection was above average

no wifi