the gym was excellent

require quite a walk from the entrance which is fine if you are a young healthy person without kids

towels, room service ended early, front desk would not pick up phone, nothing in the hotel room as far

room service poor. breakfast served in a box and cold.

the water drainage in the shower is pooling water up whenever used and have asked few times for maintainance

pool was spa were in bad shape. room fan did not work and the water pressure was way low.

small bathrooms old pool and spa not up to standard no breakfast in the summer

free concer 200 yards away, easy to get pet to pet area

appreciated airport shuttle service

steps away from free shuttle and bus stops

spa and pool were great

pool and spa area were very nice.

outdoor pool and spa area beautifully done and accommodating to unwind in

lounging by the fireplace next to the bar in the evenings was glorious

the pool and hot tub looked beautiful and we would have loved to participate in those

also wanted to point out that the hot tub, pool, and spa didn't work while we were

location , nice spa , especially the steam room, and staffs are great

- so on snowy cold night walking to spa in bathing suite or comes back to the room wet is very challenging

the kitchen and living room were spacious and had everything we needed

the jacuzzi and spa had hot water problems which they were working on

room was very comfortable and spacious

spa was exceptional and the food at their restaurant was amazing.

spa was wonderful as well

the spa is to simple for these kknd of hotel, there is no sauna

spa super expensive, massage less than average

clean property, with spa and kids area

a lot of golf carts drive by, however, dogs also walk by which is a definite plus.

great location for ski bus. great spa/gym area.

beautiful, sunny setting on golf course

clean property, with spa and kids area

the spa had hot tub, sauna and steam which we used

on this website and i took a screenshot, but i didn't have the strength to argue - there is no spa on this

on this website and i took a screenshot, but i didn't have the strength to argue - there is no spa on this

there is free covered parking and one can easily reach several ski areas

loved the location and shuttle service

aspen, the gym & spa area was not up to par given the average cost per night

no spa (massage) services available

wonderful breakfast

hotel facilities include a free laundry room, a swimming pool together with two small heated pools

in snowmass, the spa, bar area, and gym were considerably better than downtown experience

the spa staff is amazing- josie did an awesome job

charge to use spa amenities is overpriced considering the services provided

i was shocked with how we were treated, with our butler, the concierge, the spa staff

room service came at 8:20 am and knocked on the door our second day of honeymoon and woke us up

location, amazing facility, great wifi, good restaurant, friendly staff

great hotel, pool and hot tub and perfect location. close to everything in aspen

the staff was exceptional from the valet, front desk, room service... every area excellent..

decor, convenient location, great room service and very friendly staff

good gym

pool area at night was lovely

free mountain bikes and free snow bikes (with free helmets) were made available to me and my kids

only lacking breakfast option - for the amount of money we paid per evening, we expecting even a little more

room service took forever, i was told not enough staff available

improve breakfast selections and extend time available for snacks.

including the staff (specifically josh and elliott) who retrieved a credit card for us from a bar in town and

free shuttles to and from the airport, around town and to aspen highlands

the rooftop hot tub and swimming pool are heated with fire pit seating and access to the bar

we also enjoyed rooftop bar and hot tub

room service menu was too limited

impossible to find someone at reception or room service

best customer service and the free shuttle was amazing

and well-appointed, the prompt transportation was much appreciated, and we really liked the pool/spa areas

service swimming pool /spa bus transport

the wood burning fireplace was lovely

hot tub, fireplace and a balcony

upgraded to a 2 br staff very friendly and shuttle quite convenient for short ride to

we enjoyed a drink at the tipsy trout both evenings and loved the spa tub each night!

parking, no breakfast, poor water pressure

there s a restaurant right across the parking lot from the motel and several other places to eat and drink

wifi was good and channel selection was above average

no wifi

the view from our wind was a brick wall under the parking lot.

), fruits, tea, bagel, yogurt plenty of parking area large room highly recommended

breakfast was mediocre

laundry and house keeping were great

clean room great breakfast, they provide boiled egg, biscuits (that you can warm them - so yummy

huge common areas with kitchen, fireplace, living rooms, and great views

friendly and helpful staff, very convenient location with shuttle to the city.

breakfast is wonderful - served with a lovely presentation

the fire pit and hot tub are nice amenities, as well as the fireplace in the lobby

also very pet

we liked the kitchenette set-up. and that parking was free.

the shuttle right outside that took us into town and back was phenomenal

shuttle service to town

when rain started at 5pm and didn t let up we didn t want to take shuttle to town then wait in rain for

lights are flickering in the kitchen where two lights are nearly out

the pool and hot tub situation could have been a bit better but that's us being knit picky.

negative i can think of was the bathrobes and spa towels were ratty looking with holes in the robes

were available to guests on the website it seemed like it was only for guests who purchased a spa treatment,

the staff and spa were beyond amazing!

gym and spa were wonderful

property was beautiful and clean except for the indoor spa and pool area

overall experience was great. breakfast and afternoon snacks and drinks were wonderful.

cooked breakfast to order was outstanding

it was also so nice to get breakfast each day (which was amazing) along with happy hour and snacks each night

breakfast is amazing. loved having free bikes available

breakfast was outstanding