the wifi. pool, open/close time. spa not working.

the wifi. pool, open/close time. spa not working.

service, great breakfast, clean room,view of the city, located in quiet area with the great access, i think this

it would be great if the breakfast menu changed everyday, though there is a plenty of variety

breakfast eggs freshly

the a/c and wifi worked great and the breakfast was good

breakfast area was spacious and airy, on 3rd floor overlooking the shopping mall

staff is great and the hotel was very nice, and with free parking made everything easier

it was very clean, we loved breakfast and the bed was confortable!

big room, decently clean, free parking

tons of spa offerings

spa facilities were lovely with great treatments

the place has its own restaurant, and its own spa and that was a nice experience

un plato, el cafe estaba rico, el edificio y habitaciones son muy nuevos, el restaurante y spa tienen muy buen

was charged 59,000 pesos for my pet's stay

there is only breakfast menu, no lunch or dinner is even sold on site

about the hotel was nice, from the people working there to the facility, the rooms, and the breakfast was amazing

friendly staff, comfortable room, gym area

everything was awesome! nice breakfast! pretty comfy rooms.

breakfast until 9am

hours of the spa and pool are limited ( untill 17

el personal del spa excelente

lovely and comfy room, stunning rooftop pool and spa with great views

the pool and spa area was a little disappointing.

facilities are great, there is a restaurant on site that is very good for dinner and breakfast, parking is in

i also used the spa facilities overall massage was ok but i think it needs improvement starting from the

swimming pool and jacuzzi

location, comfort, swimming pool and restaurants.

the staff at the breakfast.

the pool and the breakfast are excellent

the property is right in valle de cocora. the breakfast was spectacular.

they fixed it after we told them about it - the breakfast is not very good - breakfast starts at around 8, so

there is no wifi

they could improve in terms of food service the kitchen closes at 6:00 pm and the breakfast took a long time,

the tiny houses are really pretty, the view is incredible, the breakfast (eggs with tomatoes and onions, cheese

food is good, they offer spa and massage, but we didn t try it

space is beautiful, it felt like a retreat

the facilities offer also spa and massages, which is great

spa is wonderful and the massages were fine

nice place, spa is good, bed are comfortable, beautiful suite cielo.

she prepares a delicious breakfast and anticipates every need

spa had recently been built but had to pay for jacuzzi and book 24 hours in advance so we didn t

wifi wasn t working well while we were there, although it was repaired the day we left

great for kids and friendly hosts

the breakfast was delicious as well with unlimited cups of coffee

laundry service does have an additional cost of $35 col pesos per bag

friendly and helpful staff, location, beautiful facilities, comfortable bed, spa services

thanks to stefania and carlos, who were fantastic hosts, caring for every need and request the spa massage was

the spa bath was broken

and they offer spa services such as massage too, which was nice after all the hiking

spa needed signs outside to show that a treatment was in progress so that people passing by don t

- 5 mins walk from main square but with nice rural views - spa bath was amazing - nice staff

good breakfast, good location, it s a bit up hill, but it wasn t bad at all

the view is beautiful and the breakfast was very traditional, you get to choose out of three options

tasty breakfast

breathtaking view and a short walk to the main square. good breakfast options.

beautiful view! great breakfast!

good breakfast and really kind stuff really helpful

best view, amazing breakfast

view, good breakfast and spotlessly clean

available, hot water, wifi, comfortable beds and pillows, towels, clean, balcony with mountain view, breakfast

near to the main square, room was comfortable but basic, laundry services are good and affordable

two minute walk from the town square. super friendly and helpful staff. clean room. good wifi.

- strong wifi - staff were friendly - hot

good wifi, nice warm shower and a fridge in the room

also, i paid more for the laundry because they considered each bag separate although i specifically said all

there is a spa in the building, great to have a massage after the hike

spa wasn t available when we asked after a morning hiking

the first (booked) room was spacious, clean, relatively quiet and comfortable, with ample storage space

offer a nice breakfast and spa treatments

- there s a restaurant/bar and even a spa but don t even think they were used/open, and if they were then

we also had a room with a spa on the balcony and that was fantastic

the bed was very uncomfortable and the spa felt like it was about to fall apart

there were parking spaces on the property but i parked on the road but no problems. no meusli.

the only thing that i would fault is that the wifi is spotty

only complaint is the wifi

breakfast, friendly staff, beautiful building

safe parking for motorcycles

secure parking

few more breakfast options would be nice!

wifi was really slow, and sometimes didn t work

atmosphere, the hotel staff were always friendly and helpful, and the spa facilities and massage were a lovely

and accommodating staff, fantastic breakfast, great views, and nice spa where we got a

hotel is tastefully decorated with very well considered details the staff were extremely helpful spa access was

the spa the best

please give a shut out to carolina her spa treatment was great

the wifi works well, the showers are great, the beds are

the owner was helpful in sorting out our laundry and giving us advice on activities

was very welcoming, and helped us with everything from tours to laundry

the hotel also offers spa and laundry services which is super convenient when traveling

they have a lovely spa with massages, jacuzzi, facials etc with good price

they have a small spa inside: do it

friendly staff, tasty and susbstantial breakfast, beautiful building and gym and spa facilities if desired

massage available in the spa centre, reasonable price, many options to choose from

nice and quite at night, great wifi connection

decent breakfast, good laundry service

laundry was also very quick and cheap

room offered had a concave bed and door open onto staff parking

they were always nice to us and very flexible for the food, the laundry

it has 2 spa baths which looked amazing, but we did not try them as we were short on time

wifi worked but not for streaming

place was the highlight of our trip to salento with our two little kids

staff, accessible and helpful owners, very small and cozy, everyone great to my two young kids

floors in the other building are very creaky even with light walking, when you have kids- they are bound to

spa service was excellent

were no spa services, we were hoping for massages and a place to relax and hang out

the jacuzzi and spa were excellent

spa area was closed

additionally, jeffrey offered us the spa for free

breakfast was food and location was good, also the hotel had hot water for the shower

shower had great pressure and the breakfast was delicious

charming, clean and well located, the staff was very friendly; the lady who served us the breakfast was a star

variety in breakfast

friendly staff. good breakfast. comfortable bed. bar and reastaurant by the hotel.

the spa bath was very hot and great

family oriented and pet friendly victor is amazing and will help you with anything you need

- staff very friendly - owner was great for our kids: they got to plant their own palm tree in the back garden

i understand families and kids but the idea is to unplug from all that

breakfast with 'no' option for a fruit-juice is a big no for me

i liked spa and tasty breakfast and two dogs around, what i really appreciated was for wash and dry my

spa was amazing

staff at reception was reactive to a limited extent and not talkative (we are native spanish speakers so language

our first day there was a lot of rain so we chose to head back to the hotel and use the spa facilities which

that the spa services were a bit overpriced for just one hour but other than that

they also have laundry service

the wifi is good.

wifi signal not string enough in the room.

wifi signal wasn't great in the room, but good in the restaurant.

please stay here, you will not be disappointed with the amenities (pool, sauna, outdoor farm with birds and a

one of the biggest highlights for me was how pet-friendly they are

breakfast was delicious, freshly made with local produce

expect there to be a large swimming pool but you will be too busy visiting parque cocora and seeing the wax

our favourite part was the quiet evenings around the fireplace with a glass of wine

there was a simple traditional breakfast that hit the spot

has ample parking space, the rooms were clean and orderly

liked the breakfast, and it s safe.

breakfast very poor , only chocolate or black coffee, and only one cul at that , you need to pay

the phone didn t work in the room and the wifi password didn t work

very hard, no longer have a breakfast room nor shuttle service, very noisy at night, smoke from parking lot gets

they helped me with the wifi, because i couldn't get it to work at first

wifi not working at all

the convenience of covered/secure parking was good

to the airport after a late flight, the hotel is convenient, has a secured parking lot and spacious rooms