there is also not substantial parking for all hotel guests

breakfast was extra special

very stylish place. well equipped. tasty breakfast. very nice manager.

breakfast prepared by christian was excellent - even homemade bread

wonderful host that took pride in his property and in the wonderful breakfast we received

the smell ( it smells like a spa ) and how calm it was in the lobby

organic cafe - sunlife, pastry shop - sweet lady jane, trader joes, nail salon, excellent medi spa and head spa

walls are thin heard kids running around all night

for parking, several dumbbells in the gym were missing, having to proactively request cleaning (seems opposite

love the locations. shops and eating are close by. pet friendly hotel is a plus

tobacco smell in the room was rather awful (i knew there was no non-smoking rooms left, yet the smell was

the hotel was easy to find and had plenty of parking

nice sanyo tv as well with a big comfortable king size bed & non-smoking

it wasn t really a problem, but just the narrow parking in the back

and good wifi

the indoor pool and spa was under renovation and could not be used

and outdoor pool

it would have been nice if the on premise restaurant had an outdoor, pet friendly spot

prices are absurd, and they try to charge you for wifi

not care for squishy pillows, no free wifi (which should be standard) and having to pay for

additional services, such as the spa and exercise apparently were not onsite.

there is no spa on site and there is no gym on site

spa facilities at core

great spa treatments

the customer/room service was prompt and exceptional

could have a spa and shower wasn t the best.

spa is not open yet

right on the water, beautiful rooms, nice pool. we had a great stay

large rooms, nice courtyard and pool, good food. they staff was wonderful.

the kitchenette suites need more plates

pool, tennis courts, beautiful resort surrounding with plenty of trees right in the middle of la

it's conveniently located. the staff is exceptional. the room service food is decent.

checked ahead before booking on everything except the pet fee which is $250

kind people, the bar menu, the lovely smell of amalfi coast

might not be as good for small kids

also, it would be nice to have in-house spa services available for guest's needs

is no pool, spa and beach is too far

this survey asks about spa services and is that something that has to be inquired about at the front desk

spa was excellent and penthouse bar and restaurant

beautiful spa and very peaceful

spa area was a mess and complete disaster late at night when i wanted to use the sauna

the mould in the spa shower

beautiful facility . loved the spa , outdoor dining and pool service

facility poor, spa a bit expensive and not too service oriented

they even thought to send milk and cookies for our kids

fully equipped for fitness with a professional gym and yoga studio, as well as a great spa and sauna, cold

incredibly friendly and helpful staff amazing food great rooftop pool and restaurant/bar the spa is second to

the partner spa is gorgeous (such a good body massage

hotel , location perfect, very hip and trendy bar with a dj, great food, very attentive

wall at rooftop pool is too low.. kids could climb it. needs immediate attention.

based on some reviews but found it fabulous and beautiful hotel and location - love the pool and spa open till

the heated pool and spa were an amazing feature

the room had a pretty big office room which we kept our luggage in giving us more space in the main living

it was my birthday on the 23rd and the pool and spa were closed

beautiful clean room, comfy bed, lovely bathroom. loved the pool and spa area

spa was so small that only a couple people can fit in it and some of the buttons on the elevators

the gym would ve been perfect if it had a bench that s about it tho amazing hotel

the pool area.

the pool, lobby, other areas were very nice

a very quiet room and was told i'd be on a higher floor but i was on the 5th floor right over the pool

staff, great food for a hotel cafe, pool and spa was nice

facilities (the heated pool & spa were great

spa was way too ud83dudd25 hot

great location with comfortable rooms. pool, spa and plunge bath were nice.

room service food is mediocre at best

wifi was 65mps on my app testing and consistent

rooms were comfortable and even had a little kitchenette

central location, strong wifi, clean, good breakfasr

like that free parking was available, free wifi and breakfast

wifi, shower, refrigerator

i had a pedicure at the spa and the lady was extremely inexperienced (bad experience at the

extraordinary it was a harrowing experience after a 12 hour flight the spa was closed so using the pool was

also, the spa area was very nice

loved the relaxed style and how light the hotel was spa and gym excellent staff amazing

hotel offers local residents membership to the gym and spa facilities

pool and spa and location

pool and spa feel really nice to swim in either in the early morning or at night

is no spa and arranging massage by the hotel is quite difficult

laundry ud83dude00

breakfast included was great

couldn't get into spa even with 6 weeks notice

the spa is lovely and the location on the beach ideal

spa policies when confronted with travel disruptions

or austria which were by far superior in almost every aspect (rooms, style, food, cleanliness, spa and pool area

spa wasn t open

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

spa was very exclusive and a premier experience

humid , dark rooms and no kids friendly visitors

it was our anniversary- chocolate covered strawberries and sparkling wine, upgraded room, rose petals on the

the pool area and service are always good

example there is a very high resort fee which is charged even if you do not make use of the pool spa

the restaurants were delicious and the rooftop pool and spa was stunning, one of our favourite ways to end the

we didn't have time to check out the spa or pool area this time but we'll be back in november

hydro spa bathtub, boardwalk bikes available, live music in the lounge, great food and drinks

the spa didn t work

the drinks at the bar were not very good but it s okay

wifi kept cutting off!

no room service.

staff and overall service was amazing, my family and i enjoyed spending time at the pool with fire pit, we order

the gym was really great

the location and the spa rooms were very comfortable and quiet

even though there were quite a few cars in the lot, we always managed to find an empty space

onsite laundry

great that they have a free daily shuttle to universal studios for hotel guests, but the carriage inn doesn't

coffee because of covid-19 pet fee really

location and great parking

there was light breakfast offered by the hotel with a pretty cool hands free pancake maker

the room itself was very spacious and included a nice kitchen area to heat up food or prepare coffee

loved staying in this hotel and my friends, and i were so happy staying there, breakfast was good for us and

wasn't expecting such a nice room, including a kitchen sink and balcony.

nice gym

the pool is pretty small but i like that there's a bar beside it

friendly and prompt service, hip design, lovely pool area, walking distance to ucla.

pool bar service stopped around 3

the evening and morning bar staff ignored us for minutes on end

the spa tub, it was a spacious suite

on the website it could say that there are not spa tubs in every suit so i know to ask

no mini bar atm.

convenient location to ucla, where i was visiting, coffee in the morning complementary. nice gym

the gym was well done and nice and cool to facilitate a good workout

were spa like

we had a queen suite and stayed for 3 nights in june - and it was just perfect (a lounge/kitchen dining & large

my kids were exhausted and it was a little alien to us the neighbourhood so my kids were scared

breakfast was not delivered that day so we missed out on it

to walk to get breakfast

excellent view. spa pools are awesome

comfortable beds, great pool and spa area. the location was perfect - close to ucla campus.

the suite with full kitchen making it easy with a family to cook

great bar and restaurant on site with room service is always a plus

very poor wifi

the spa was broken so we didn't get to use it. but no biggie

the amenities and the spa hot tub at the queen suite.

booked the spa tub room through booking

jon finds a way to fix the problem by providing us the description of suite room with a spa hot tub that we

the pool and the spa are not in the same area.

i was expecting the spa to be more bigger and more luxurious. the spa services were great.

the spa and pool and the comfort of the loungers and room

are very comfortable , the hotel itself very iconic and had a lot of heritage , it has amazing spa ,pool and

spa prices seemed a little excessive- wish i could have visited the sauna without having to pay a

also pool bar service was fantastic, overall: the only place where i felt like home

to use alternative swimming pool and spa you had to book ahead which is irritating on a 2 day trip

was no spa on premise which i thought i saw advertised online

spa was not what i expected

the seats at the lobby bar are very very uncomfortable

gym large and very well equipped

the spa is luxurious, yet pricey

restaurants, breakfast time, fitness center, spa location,

spa treatments of course not, that s obvious

great gym

main concern and source of dissatisfaction is the room service

spa- too small of a change room and poor set-up overall

digital tablet ordering system in the room lacked some details when it came to ordering spa services and in room

have high ceilings with a lot of light and are spacious with big comfortable beds and good bathrooms with a

pillow menu , i have neck problems and they charged me no show at spa even though i cancelled 2 hours advance

the view was nice. the spa was good.