was renovation going on for the gym and all the spa sections of the hotel, which were closed

the spa was nice , but no jacuzzi

staffs are so kind and friendly, spa facilities are great when there are not too many users, excellent location

in certain areas especially at entrance and the spa which was extremely slippy and i nearly went flying

happens with most residents, the signs need to be improved in the hotel to find your way to the spa & outdoor

a spa or small gym would be a nice touch :)

location, brasserie, helpful staff, spa facilities

were disappointed that the spa was not usable during our stay which was a driving reason for picking the location

lavish buffet breakfast is provided

great breakfast buffet

spa area is new and nice, but very small

also used the spa facility which is half inside, half out overlooking the river

one feels like one is in a spa getaway

location & beautiful surroundings, friendly, welcoming staff, clean and beautiful room, luxurious spa and

property nestled in the middle of park, nice view of river from the spa room

the spa and 2nd indoor pool areas were closed due to covid, but i look forward to enjoying them another

there is a very well equipped spa and 2 swimming pools

swiming pool, breakfast, staff, the spa staff for the massage senhor daniel does the best massage, everything

the room was spacious and very comfortable, the spa was lovely and so was the breakfast

we didn't have enough time on this trip to check out the spa area, but will do the next time.

a bigger family we preferred to cook for ourselves every night, and felt the kitchenette could benefit from a

around, it makes it very difficult to eat or drink anything, especially if you're travelling with kids

the apartment had a lovely fireplace

the pool area and park of the house, everything perfect

rooms have no kitchen or kitchenette

spa/sauna

the wedding night, they have upgrade us for suite and allow us with late check out

no phone in the room for room service (we were told we could order in the reception and that was the room

also, we arrived at 8pm to check in and the restaurant was fully booked and room service was not available

you want peace, kindness, good breakfast, nice and clean room, large and well equipped common room, terrace with

balcony view to the river, delicious breakfast and wonderful hospitality

breakfast was simple, great quality goodness

also, breakfast was so delicious

convenient parking

very nice room, comfortable bed, and even a spa bath

we had some trouble with finding a parking space every time we tried to leave our car, but receptionists would

nice location, parking, good breakfast

from bar outside on saturday night

very nice place, totally comfortable hotel, tasty breakfast, good price.

have preferred wifi in the rooms but i was made very welcome in the dining room any time and served with anything

breakfast was wonderful

dinner and breakfast was exceptional

the pool (sadly for me closed for season) is a nice sized rectangular shape for people who swim will

our kids loved the pool and garden

breakfast is also perfect

were almost done eating breakfast from the buffet when the attendant came out from the kitchen and asked if we

super location with beautiful gardens etc. good breakfast!

i did use spa facilities so cannot comment on those

spa area needs a little more attention

should be a note in the spa area advising guests that must require at the reception for make spa facilities to

view from the dinning area/bar, lovely pool and spa (: the staff was helpful and friendly

favourite hotel on our trip, which included a night in a parador in spain

the spa is very pleasant, the garden is big with spots to sit down and relax with drinks

a very spacious room, impeccably clean, and beautifully decorated

spa was incredible (sandra gave the best facial/massage

from the staff to the room, incredible spa or food in the restaurant

beautiful room, delicious food and great spa facilities

- spa with cold water, jacuzzi with green dark filthy water

breakfast was the best, and the spa open hours could be longer

the pool are and the spa were quite nice

i wish i had arranged for spa services, it is the perfect rest stop

the spa was not included and nothing was written in booking

i lost my gold anklet in bed, maybe it was with the bed sheets and in the laundry

parking was under the hotel and then we could walk not even 2 minutes to the main sites

room insulation needs upgrading, called room service about water leaking in room #250 next to our 249 was finally

great and spacious room, free parking, free wifi and very nice staff

a few steps to the basilica, friendly, courteous and helpful staff, parking garage for our car, super breakfast

the spa area

very spacious and clean apartment with a living room and small kitchen

i booked the room, i ensured the spa and sauna facilities were open and in service

great range of spa components

the spa was closed for our whole stay which was also disappointing

additionally the spa and gym were closed on sunday

fair breakfast, the pool it's outside but the water it's heated, the spa it's nice

we took advantage of the small spa downstairs

spa sauna jaccuzi was closed pool was cold

the staff were extra friendly, the bed extra comfy and big, good breakfast and great pool and spa facilities

staff beatriz, anna, carolina, irene, spa therapist aurelia and every staff there were wonderful

i recommend letting travelers know that they should book these in advance since there is no spa on site and

wish we had time to use the spa services

the pool was well heated and clean and i tried the spa treatments which were excellent

the pool was well heated and clean and i tried the spa treatments which were excellent

spa etc closed

the spa was excellent, bedroom lovely, staff helpful.

room was nicely appointed, hairdryer in the bathroom, nice plush robes included as part of our spa package

the spa and pools area sould finally get back to work ud83dude4f.

due to covid the spa wasn t available but other than that it was perfect

also pet friendly with easy access if you re in the garden room

breakfast there could be options for people with allergies (e

breakfast was simple and straightforward, no fuss, plenty to get us going in the morning

the pool, wish we'd made more use off, really enjoyed it tho

was perfect except the kitchen could do with a larger pan, a cloth to wipe surfaces and / or some kitchen paper

i think that charging 20 euros per person for 1 hour to use the spa is to much.

the breakfast was good and plentiful

our kids fall asleep at lunch time and they get us a table by the sofa so we could enjoy a quiet lunch

wifi worked like it should in all areas of the hotel

also the bar is so spacious and comfortable

the spa was very nice but limited on options.

spa area should have shower and bar service was very inconsistent.

room a tad bit cold and spa not included in the hotel price.

very nice staff and the spa was worth the money. it was very quiet, so the nights were restful.

i really liked the fact that you reserve the spa time, it was just for us and nobody else

the spa was incredible and the thermal experience very relaxing

comfy bed, clean hotel,excellent wifi,enjoying the spa facilities-peaceful & relaxing

the staff were helpful and curtious. the spa facilities were great, with a fantastic masseuse

we loved the spa with no other guests or two other people maximum

all. the room, the breakfast, the spa and the staff. and maria emilia, of course!