bad a/c and wifi location quite far from everything

the interior and all of its details, clean rooms, perfect outdoors and pool

staff attention, breakfast quality, qty and variety

lovely pool and grounds

we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked

from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back

old hacienda has been carefully modernised with attractive modern touches, including a stunning pool

the rooms were comfortable, the pool was lovely and the setting was beautiful

the pool

quiet, large secure property pool, movies, wifi at the bar

large parking lot

would have liked the stay a bit longer to relax by the pool and garden

delicious simple breakfast. good wifi. privacy. loved it

dinner and breakfast were super tasty

the weather was cloudy and a little cold so i didn't get to use the pool, and the health spa was closed due to

i didn't use the spa part on this trip

pool was not available. not sure why the word spa is included. i was not aware of any spa there.

spa non functional and always closed

nothing really,unfortunate that restrictions for health reasons so pool not open .

pool was freezing, so cold no one could go in it

location , pool , restaurants , staff , room

the hotel manager had to tell the staff to give me room service

bathroom was not properly cleaned, and in the pool area, the chairs were dirty and stained, and the pool had

great wifi, etc

quiet and shady property with a small pool, kitchen, and good neighbors.

only little things to say is that we didn't have kitchen soap but we used the one from the bathroom, and the

if you are going for a pool i would not recommend this property

to say is that we didn't have kitchen soap but we used the one from the bathroom, and the little pool wasn't so

far from bus station and the center of town. no staff on site. a few bugs in the kitchen.

breakfast was perfect every morning

we had early starts on three mornings and the staff provided breakfast packs for us to take with us

breakfast buffet was the best we have had during this visit to the yucatan

we really enjoyed the garden and pool area as well

everything was perfect, the room, the breakfast, the pool and the personalized service

the hotel is small and personal, with very well designed spaces and parking - and just a short walk to the

the parking was around the corner, and while not large, i could always park my rental car there for the

i had a room with a beautiful terrace, breakfast was fantastic

the breakfast was not the best.

breakfast perfect and the small pool area was very cosy

even when the cars are parking

a tiny thing - there is no breakfast served on sunday, but there are many cafeterias just around the corner in

modern and clean with a lovely pool . the family that ran it were very friendly and helpful

good wifi connection to work

central with parking

bathroom had a shower and a jacuzzi, clean with a rainfall shower, very spa like

i really wish they had a coffee maker, in the room. but room service was efficient.

wifi quality absolutely horrible

pool seemed bigger in picture. it wasn t a pool. hoy tub instead.

small room, restaurant food was not good, gym was a joke

was a full breakfast menu and all of the food i tried was delicious

very strange breakfast deal

nice bar and restaurant, warm and professional staff

parking was free and easy

pool was horrible and not maintained

in the corner room no 5 and we could hear when people walked by or talked in the patio/by the pool

swimming pool is also very nice and useful for a quick

our room has a kitchenette and a living room, so the space is plenty

small, quiet, clean, friendly staff, great breakfast

you can get yourself coffee, water and tea all day and there s a common kitchen to use if you want

breakfast was fabulous, elegant but rich in culture , decor was superb, not your typical boutique

there is roof bar and the music is very loud

breakfast was amazing

noisy in the room, both from outside the hotel (street noise) and from the pump in the pool, which runs all

the drinks at the bar were nice on the rooftop and breakfast was delicious and large portions

we loved having a bit of time around the pool to read in the late afternoon

the laundry service we paid for was ok, not great

lecanda is an adults-only oasis in the center of merida

pool was a wonderful addition and i haven t even discussed service - brilliant, attentive and

perfect set up. pool, rooms and breakfast area

breakfast was also fantastic and staff was very attentive and nice to us

lovely attentive staff. a sanctuary in the city, pool area is heavenly.

it was very clean, the breakfast options were great and the location was very central and the hotel has parking

pool area is a haven somewhere to escape at the end of a busy day in beautiful merida with a

the hotel has a bar, a restaurant and gives access to a free parking 5mn from the street entrance

the beautiful swimming pool shown in the photos belongs to the neighbouring sister hotel but is available

also, it would be great to have some healthy and balanced vegan options for breakfast (this is in general for

the serving of the breakfast was a bit too slow and everyday it was the same

wifi did not work

even tended bar for my wife and i

especially with a spa on site for a deep-tissue massage

the rooms could do with a lick of paint, the spa was closed (which we were informed about beforehand), however

street vendors disturbing breakfast, few sun loungers by the pool, closed spa.

breakfast was superb! bread outstanding.

wifi was not as good as it should be, and i would like the room to be darker at night.

spa tub jets did not work, so basically no spa tub

we were told the hotel had a problem with the laundry

coffee pot in room but nothing else to make coffee. wifi was not good on 2 nd floor.

no problem with parking, for one night stand is very good

facilities are very good, pool is nice, staff is very friendly and welcoming

i loved the pool area and the price is excellent as well as the location!!!

the wifi cut in and out in the rooms

the area wasn t very nice. no restaurant as such. no bar at all ,only a vending machine.

no bar no coffee shop etc.

very secure parking behind roller doors (you need to call at the hotel to get them open

location is great! everything is new and clean. wifi is good as well.

our room was number 8 by the pool

the rooftop pool was beautiful and a perfect, relaxing escape

to reconnect to wifi after each use

nothing (maybe just clean the pool from all the little bugs..)

clean and nice and ventilated interior patio. sorry we didn t have time to use the pool.

pool was too far off site. downstairsrooms no windows and rather noisy.

love it ud83dude0d fast wifi place where you can keep cold water and get cold beers

the guest kitchen is nicely equipped (though at least a couple of guests didn't bother to wash their own

hard to find parking and they do not have a swimming pool

the hotel offered a good breakfast with a few pages menu, however, although we had the breakfast included in

don t think i would reserve a room with a private balcony and pool again since the public balcony everything

has plenty of space in the parking area

they made us a fruit breakfast to take out at 5

breakfast, it is not enough, so you have to order additional items.

for business travellers and for people who use merida as a fall-out base for day trips rooms are spacious and

mewhat dilapidated) pool and spa area - didn t look like the pictures in person

massage at the spa was great

clean room, excellent breakfast and a wonderful swimming pool

excellent covid precautions...touch less room service and very helpful and friendly staff.

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super

which was very good (be sure to get the almond croissant), at night we had some cocktails at the bar which were

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool (we will try those next

if i had to mention something it was the pool service could have been quicker

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

good wifi connection in the room included

room assigned, 2 rooms not cleaned, breakfast was very bad, poor service quality, laundry service is

pool, rooms, comfy beds, flat tv pretty good size. coffee cart in the lobby, pastries.

used so much cleaning product in the gym it smelt so strong

a lot of burnt bulbs in room, machine ices out of order and the room service is extremely low comparing to

we booked a room with a spa bath and could not use it as it had cold water only

parking was more convenient but staff willing to step up to help

the area was safe, we had parking, and the rooms were very clean and spacious

easy parking

enjoyed chatting with servers, octavio and felipe. simple continental breakfast, all we wanted.

wonderful. great fun for the kids. lovely place. very comfortable suites.

could have better gluten free breakfast options- otherwise the breakfast was very good!

the lap pool was excellent, and the location is ideal within easy walking distance of paseo de montejo

we thought expensive especially as breakfast not

especially warming staff, nice design and beautiful breakfast, among other things there were very delicious

inadequate wifi

wifi in a cement wall building has to be a mesh system, it clearly is not

wifi was slow on some days and we had issues connecting to the tv.

location, room, hotel staff and breakfast is amazing

breakfast was refreshing and filling and the pool was a delight

if you request in advance you can also join yoga every morning or book maya spa services

a little pricey and the hot water only warm came out. i had a room with a spa tub.

they accommodated us to what ever we needed and let us enjoy the pool pass hours

parking lot

great jazz bar serving food called bird across the road and it s a nice short stroll to the

start off your day with their delicious breakfast and head out to explore merida from this convenient location

limited bar hours and limited breakfast options

rooms, vip service, relaxing common areas with a pool

very nice designed boutique hotel with very nice garden and pool. very friendly staff

their mission to please guests and say yes to every request if only we had more time to enjoy the pool

to celebrate my daughter's 17th birthday, i reserved a deluxe room with two queen beds and free wifi

trip breakfast was a great spread but too much to eat every day bar and pool both very nice good wifi in the

room service did great going back and forth plenty of times because they would give them

and the room service is too slow

from the front desk staff, the bar staff, the restaurant staff, to the room cleaners, they were all marvelous

the gym is simple but very nice too

it was probably the off season but the pool wasn t maintained

breakfast was delicious and always served

the staff were excellent especially raul who served our breakfast

pool needed more maintenance, a little small

the hotel is a true boutique hotel offering 7 rooms, fresh daily breakfast, a pool and lounge area and incredibly

they provided us a laundry service for a good price

the pool and amenities are peaceful

beautiful pool area with comfortable loungers

although the pool is small, it is very refreshing and as it is an adults only property, the ambience was relaxed

pretty outdoor seating area & pool

the secure on-site parking was a huge bonus

must have been a mix up, because we requested a packed breakfast since we had to leave by 6 am and would have

was perfect the breakfast was delicious and the waiter was very attentive to anything that we

we had no problem reaching the center on foot with the kids, in the heat - no problem

staff were all very friendly, the guys serving in the breakfast area were also very attentive

themed rooms with wall art in every room, great location, parking available, good wifi.

room service

room service from the restaurant was quick

parking lot

comfy, bed. can air... coffee in room with frig. plenty of free parking.

gym is very very small, the stationary bike s seat is frozen in an extremely low position so

rooms were large and very comfortable with an outdoor sitting area and wonderful spa bathroom

from the always-friendly and -helpful staff; elegant, spacious facilities; delightful swimming pool (a rarity

the pool was always clean and nice shade cover over top

breakfast was served and impressive every day

the hotel is new, smells nice, pool is huge and refreshing, enough seating for weeks, free coffee any time of

beautiful pool with a fantastic view on the roof garden

the rooftop pool was a wonderful spot to relax in the sun, and the views from up there were lovely

i had to work during my stay and the wifi has a very good speed, it worked well for me

can't enter the hotel directly from the parking garage

i only noticed on this stay how amazing their rooftop pool is

location, attentive staff, delicious breakfast, beautiful accommodations and the proprietor is present and

with towels, mosquito repellent and caps for our excursion the next day to organising an earlier breakfast one

the pool area is another standout feature clean and inviting, surrounded by beautiful murals and lush

we were offered a free late check out, as we checked in very late on the first day of arrival

we enjoyed the courtyard and swimming pool

room was super spacious, the bed nice and comfortable (for me), and the bathroom came with a spa bath

the atmosphere of the gardens and pool were wonderful - we loved hanging out at the pool and the hammocks on

breakfast was perfect, room was super big and the staff was all the time nice

the wifi is a bit slow.

breakfast was delicious . the hotel staff went out of their way to make our stay pleasant.

we used their spa services once but were a bit disappointed with the quality of the

) you can have your meals in the courtyard, lounge around the shady pool or have a drink in the restaurant/bar

recommend this 5star delux hotel with fancy pool in center of merida

was, overall it felt like interrogation to find out basic things (breakfast time, wi-if password, room service

stayed with 2 kids in the hot summer and really liked the hotel