if the complex also had a quiet green garden space and spa facilities

spacious rooms, bed was huge & so comfy communal areas clean, well maintained pool areas were gorgeous staff

early check and late check out was kindly facilitated

only minor issue was wifi dropping in and out

staff breakfast beds soooooo comfortable

loved the apartment, pool, bar, staff, location. honestly couldn t fault the place

area excellent both for adults and kids , nice calm atmosphere , no sunbed wars which is a bonus , rooms had

good shower. pool area very clean. great location. nice size kitchenette.

very clean and bright heated pool. bar had food beer and food options..

wifi had a strong signal and the room was cleaned regularly

the spa was a lovely touch recommend the rose quartz

wish the spa for massages was open on the weekend, not just m-f

the pool and surrounding areas are immaculate, cannot fault it at all

the layout of the kitchenette is not good as you could seriously hurt your head

swam in the sea every day it was so easy to access from the pool area

com is misleading none of the picture relate to the bungalows which don t have a pool you need to read very

amazing to have own pool and so much space

times in alondra,its bar far the best villas we have experienced the villa is always cleaned,the pool area is

our kids had an amazing time at the villa

pool was small but perfectly adequate for family of 5

facilities were excellent and i believe they are building an extra spa facility on site, ready for 2025 i would

spa was an issue for me

breakfast was superb with every taste catered for in an amazing space

also the spa was very expensive

spa therapist were so experienced at their job

the spa treatment was divine

room & view, super friendly staff, impeccable service, great food at the restaurant, quality of spa treatments

holiday with being picked up by lani' private transport, lovely driver, to the welcoming staff & sparkly offered

- small criticism however there was no evening entertainment or even a residents bar that we could visit for

real people interacting with real people, the pool area and the views are spectacular, and breakfast overlooking

room can be more comfortable (bed) and sometimes it is cold at night, if they can have a standard spa room like

spa which i believe is solely owned but based in the hotel could maybe do with a relaxation area

wonderful relaxing massage at the spa with romantic stop in the jacuzzi with cava

if you say you have a spa with sauna, steambath and jacuzzi at a 5 star boutique hotel, you have to mention

i had a spa treatment and it was very good

not enough space for everyone

the rooms were spacious and clean, with very comfortable beds that made for a great night s sleep

money too lovely downhill walk to the harbour and only 3-4 euros in a taxi back lovely shop and spa and a small

arrival we were greeted by a very friendly man (sorry i cant remember his name) who gave us an early check in

gym was a bit small and strangely our tv source was changed which we didn't realise ended couldn't

pool set up very cool staff nice sauna outdoor spa is great other guests were cool, good vibe some really good

options in the buffet would be good gym is adequate but a little more equipment would be great spa & pool both

the pool area and gardens were well kept and pretty and the restaurant was nice with tasty

man at the pool bar was slightly rude when i ordered from the wrong side

wifi should be free

spacious immaculate family room great pool areas amazing spa massages great location great wi fi in

i travelled by myself and had a lovely experience, from the pool to room, balcony and spa it s was great and

friendly and helpful, the food was amazing and the cocktails are 24hrs and really nice the snack bar serves some

pool area was nice

the gym has very little equipment and feels a bit public since it's fully opened to a hall in one of

the bar is also really expensive

the time it was still honouring past bookings so a lot of lillos in the pool,

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

spacious & comfortable pool immaculate spa was amazing and the nicest staff to come across big

we enjoyed the little spa on the day when the weather wasn t good and the rest of the time we enjoyed the

unique private access to the ocean front is a rare gem; there s tons of space around the pool to sunbathe with

the spa was amazing and we always had it to ourselves

the food, spa and the room

due to covid ( i have been in few hotels in the las months and all of them had resume their gym&spa

it was so relaxing beach and pool all in one all in one hotel!

the activities around the pool & the use of the gym, also the experience of meeting lots of

wifi in hotel could be improved

this is one of the quieter hotels with not a lot of kids or teens around

kitchen facilities were useful

was excellent and value for money and the two staff running the kitchen bar were very accommodating the cleaning

asked to be moved for a pool view and got our wish without any bother

wifi would turn me off returning to the property also it's great to see overnight security but i

was excellent and value for money and the two staff running the kitchen bar were very accommodating the cleaning

plenty of beds and space our spa experience was utterly wonderful i could genuinely go on and on about

do check out their wellness spa area as they have outstanding services and they cater to every need one might

the spa is really new and clean

no hot water in the bathroom in spa area for late check out

location, buffets were amazing with great selection, pool fab, lounging area fab, spa treatments amazing and

owners but in particular well done to letizia that has helped us buying flowers and booking a spa (excellent

of activities and places to eat out, to an extra cup of delicious coffee, help with laundry or just a friendly

breakfast dinning room glazed on 3 sides with 4th side open to the small pool and garden area and sea views

the team facilitated an early check in and we enjoyed local treats and coffees (all complimentary) while our

wonderful home-made breakfast with much choice served on a beautiful terrace

would recommend the couple spa experience, it was very lovely

the spa had a good range of massages at a good price and the one i had was great

i used the spa and it was great

finally, a spa appointment was booked and confirmed for my wife only to be told at the appointment that they

property has great facilities, friendly staff and the deals in the spa for couples were

hotel was absolutely fantastic from the meeting and greeting , waiting and housekeeping and the spa staff

we enjoyed the games room in the evening, entertainment at night, and also the spa is fantastic

spa basic

spa treatments of a high standard and saunas spotless and well managed

perhaps more bar staff in the entertainment venue.

stunning hotel, staff were excellent and took advantage of spa and booked a few treatments will definitely be

didn't use pool, spa or other restaurants but they all looked very good (went out exploring every day)

the spa itself, although nice and very clean, is quite small

enjoyed the hotel facilities; there is great pool area with plenty of space; we had the delicious breakfast and

pool and spa excellent

gym could get more maintenance as some machines requires cable and checking all adjustments

the pools were cold, but it was february

joyce from the kids club was outstanding she was so good with the kids and my daughter really was so upset she

pool area kept lovely and clean

children. however the kids club kept them entertained well away from us

t like they have not had on description online that you have to pay extra for spa 12 for person 2

airy, open lovely staff/ fabalous facilities spa area is so relaxing large choice of food and drink got

best thermal suite and spa i've stayed in

the spa was just incredible

near beach and spa fac

is huge, 3 swimming pools, spa area, everything was perfect

large bathroom with walk in shower, loads of storage space

room was amazing, the spa is incredibly relaxing and food/drink options are superb.

2 free hours in spa were a great treat

the spa is incredible the food was great very quiet and relaxed the staff were very helpful

the marine also has a laundry (€4) which made the flight even more easy

provided nightly was excellent with some of the acts being the best we ve seen on any of our spanish holidays

gave us access to an extra pool, with swim up bar and a restaurant next to the sea, as well as a spa visit

excellent location, resort, spa , food, staff isabelle joseph at reception and guest desk

you wish for on a luxury holiday at the resort: beautiful outdoor pools, great spa facilities, wonderful

having to pay extra for use of the spa facilities.

internet in the rooms could have been better. coffee available outside of breakfast hours.

charming hotel excellent accommodating staff breakfast and dinner

combination of buffet breakfast with a good selection of cooked food was available to order

we much appreciated our private hot tub and the delightful heated swimming pool

intermittent wifi expensive accommodation hard beds noise from kitchen in room

our host was kind enough to loan us some yoga mats so we were able to do a poolside yoga session each morning

love the mini kitchen as this is great for a quick breakfast or lunch at home

lovely pool area, very well equipped kitchen for cooking

the garden with plants and pool with view on the mountains are amazing

property is in a lovely quiet area with a gorgeous shared pool and surround

could use some spa facilities

lovely hotel straight onto beach only thing there was no pool or spa so disappointed

extra mile to ensure my comfort, spotlessly clean,luxurious white towels, plenty of hot water, wifi

or coffee facilities in the room, some noise late at night from corridors as doors shut loudly room service

wifi did not appear to work throughout stay

there is parking available on the street, free of charge

good parking and easy walk into village to local bar

its a very quiet and relaxing place with a large pool and a hot tub

it was only 5 minutes away by walk from the center of yaiza, and loads of parking around

we were awaken early every morning by the alarm clock of the room upstairs -wifi in the rooms was not accessible

spa is not included in the price of the hotel (160 euro per night) pool is a bit old looking no

the spa treatments were fantastic, the food in the restaurant was superb and the views amazing.

suite was spacious and clean

fantastic sauna and spa areas,and

you had the spa which has been amazing and easy access

loved my stay here, the spa in particular was my highlight with a 10/10 massage - kitchen managers and staff

gym not great. spa very expensive and not great.

spa area is perfect, swimming pools are nice, rooms are big and spacious, great to have

plenty of parking around the hotel

they couldn t have done more for us (even if the kids missed the bunk beds from the old room

missing a jacuzzi and spa facilities

gym, heated pool, pancakes, fresh fruit for breakfast, wifi excellent.

the breakfast, the room and the gym

all inclusive package with excellent breakfast/lunch

would be good to have more gym classes early morning

as expected due to the covid pandemic some facilities such as the gym and spa were unavailable, but we had a

the quietness and the private garden space with the spa bath

away from tacky resorts, also next to best beaches on the island at papagayo (car needed for kids)

staff, location, views, breakfast, pool, small bar, quiet, rooms, and facilities

tired gym equipment

pool towels from the spa and change every day and the maid service every day and we were only there 3 days so

louis and miguel in the restaurant, esther and arminda in the spa and all at reception are exceptional

the masage in the spa was not good al all

activities were more aimed to kids but the yoga, excursion and evening entertainment were fun; spa was a great

the spa is very well maintained, clean and was very safe only 2 family was allowed one time

food and drink was great for all inclusive spa treatment was nice room comfortable and clean

petit spa was fantastic

top class spa treatments

only very small gripe about this hotel is that the indoor pool in the spa area is 15euros per person

spaces too limited - i think capacity needs to be increased

location for sport holidays, indoor 25m swimming pool, amazing gym and spa with 3 saunas and

rooms were really good(spacious and clean) the food i find was excellent

we also read the reviews before we went so we were awear about the spa area being part of the hotel but also

that i did not like as i understand the reason behind, but the opening hours of spa and pool could be longer

was perfect, the rooms are comfortable, the personal is really nice and helpful, the spa area has everything

if gym was open.

large gym was a bonus too

swimming pool very nice

they also have no privacy from the living space which isn’t idea when sharing with kids

gym was decent and open 8am-8pm

excellent facilities * great range of items in the shop on site * beautiful architecture * serene spa (great

i loved the spa and wellness centre and thought it was fairly priced but there were a few small issues; lights

super spacious, modern and for me most importantly clean

we also used the spa which was exceptional

and the spa is a must for a visit

easily done more signs showing direction to reception to restaurants etc and spa very confusing

staff was very friendly and helpful, the facilities amazing (especially loved the spa and outside infinity pool

unfortunatly the spa was not good for disabled, pity

would be great if there was a proper separate bar in the lobby area and not just a seating area

pool bar area always short staffed and cocktails were very poor

wifi did not work.

rude very unhelpful wifi first 2 days didn t work and when it did wasn t very good you would expect a 4 star

our room, the facilities, pool was great and not at all crowded

the gym. the fact that i was the only english speaking resident staying there.

my room was super clean and the stuff is really nice, they opened the gym just for me cause i was bored and i

very well set out - lovely pools & excellent spa facilities. room was very comfortable.

pools are heated, but don't expect a spa level comforts, still good enough for a quick dip on winter months

hotel and all facilities were excellent from the swimming pool areas to the lobby bar, the spa and the gym

the relax pool zone and health/spa facilities are excellent

have preferred a traditional reception desk , pool bar service very slow , rather than use spa area it needs

really need to put effort into maintenance, in the spa most things were not working, the apartment had severe

pools were quite quiet, plenty of loungers, spa facilities were great

kids upsolutly loved it and nice bonus was the football area,gym and entertainment

swimming pool was great

we liked the pools and being around other children for our kids to play with.

use of the spa for the afternoon was a lovely treat

was excellent, spa was also excellent

the spa was lovely had a massage with christina ,lt was so relaxing, shes very good at her job, overall

the spa was luxurious and i took advantage of the cloudy windy weather to have a massage and diamond

amazing hotel great staff lovely pool area nice spa will definitely stay again

the pool area, the spa on site, the bar by the pool with professional evening entertainment, the staff

the spa wasn't operating

no towels in spa. couldn t find showers and spa guy not helpful. needed a good clean

loved the whole set up, the pool, the spa and that i could relax and chill

the fitness and spa area are a bit small.

no kids play area nor miniclub present

no room service, evening meal hit & miss.

breakfast had a good choice

facilities, staff really friendly, great activities in the resort for adults and kids

hotel for families with kids

the spa is a great

amazing hotel and the spa was devine

the staff are wonderful the food great and varied, sadly the spa was closed due to covid restrictions

pity to have to pay for the spa poolwondetful tesirtv

spa treatments were really relaxing

spa treatments were great too

spa was incredible

stayed in one of the rooms with it s own spa bath on the balcony which was bliss

property was clean, spacious and beautiful

the spa bath on the balcony is glorious to sit with a cocktail and enjoy the bubbles

exactly as expected, good variety and usual bits to keep kids satisfied

the kids club entertainers were amazing even though there were not many kids there they really made an

a friendly place, great facilities, just by the beach, lovely pool, superb breakfast, nice entertainment and

quality of nightly entertainers varied a bit one was awful where others were great gym not properly laid out

were with kids, 1 and 11 years old

plenty of restaurants and bar

well equipped kitchen and large veranda

well stocked kitchen

the only thing i think could be improved was the variation of choice at the breakfast buffet.

apartment, freshly painted, fantastic seaview, right in the centre of the town and free parking

we liked the gym and would have liked to try the spa but it was closed due to covid restrictions

the gardens and the free guest parking.

location/cleanliness/staff/gym

the breakfast buffet was a big hit with our kids & the mini golf, table tennis, air hockey etc were all really

nothing, everything was perfect, particularly liked the breakfast

spa treatments were v

plenty of free parking across the hotel, in case the parking spots at the entrance are taken and you don t

the pool was too cold. toilets closer to the pool bar needed.

the mini kitchen was an excellent addition to the room we found the fridge useful

food was fab, entertainment for the kids unbelievable, evening shows were brilliant and the staff were all lovely

maintenance is required. the spa never worked. the concrete balconies are crumbling away.

brilliant location and stay hotel is beautiful staff so welcoming just the spa was out of action which detracted

didn't like the fact that the spa was not open, as i specifally booked a spa hotel for this

spa was closed due to covid restrictions but i wasn't informed until i asked at reception about

just keep in mind that the spa center is only for 14-year and older visitors

wifi was poor throughout the

friendly room service

facilities and the pool and supermarket

the outside 25m swimming pool was fantastic

kids club very good, lovely staff, my youngest went by choice nearly every day of our holiday

spa was nice

facilities were perfect the steam room and spa pool were great and as for the 50 minute massage, wonderful

steam room working,unable to book anything in the spa treatment nobody available as was fully booked up wish i

thalasso spa lovely and nice pool

the spa was nice but what was a let down was we had to book in advance the treatments were not

staff friendly atmosphere nice food , great location with lots to do , excellent spa facilities first class

staff, good amenities well maintained and clean, activities for kids, modern fitness equipment, spa treatments

the heated pool in the spa is not really good heated. ud83dude04

receptionists are efficient, speak several languages, including french spa -

excellent spa and facilities

the spa was also fantastic

on the sea, confortable room, helpful and smiling staff, great organisation, great massage at the spa

must mention the spa , loved it , so relaxing , steam room , sauna , jacuzzi , indoor pool with jets of bubbles

great food friendly staff excellent location recomendable spa relaxing massage sessions

vieu very good all is good spa exillnt

the tenperature of the swimming pool and the wind. the prices of the drinks.

room was spotless, breakfast and evening meals were spot on

the spa was utterly superb, though our booking only permitted one two-hour visit, and additional visits

enjoyed the spa and gym too

pools in the spa too cold

a welcome, along with a complimentary meal at the a la carte restaurant and one free entry to the spa centre

i loved the spa and went there 4 times during my stay, it had some nice heated lemon and flower scented baths

staff was also outstanding and helped me out the entire trip by calling the rental car agency and spa for me

the rooftop sun deck and pool are very relaxing and great bar

they had laundry service or on-site facility

no bar in hotel but drink s can be ordered from pool or room service

pet friendly

very noisy area, spa didn t work

no parking available, and wifi in the rooms not suitable for working

breakfast was amazing. stuff is so pro and so polite!

a lot of restaurants and bar around the hotel on the seafront

location,decor,staff,breakfast,all excellent,

high prices for spa treatments!

they should not be afraid of doing this as a spa holiday is about health and fitness and not enduring other

clean great rooms amazing spa and pool beach location excellent breakfast

we used the spa two times

in door pool/ spa was excelent

spa was very expensive and the member of staff i spoke to was neither helpful nor friendly

also having times to wait for spa centre to open for pool towels

nice pools and spa was lovely

we had a small breakfast buffet in our part of the hotel

the children's entertainment and kids club and animation team were excellent with the children

refurbishment not to have rug and to update a bit more decoration similar to the new area for the spa and fitness

two beautiful swimming pools, spa and on-site parking

found staff at the spa very rude

but people removed the tapes to reserve the beds with towels and children were allowed in the spa pools often

spa is a bit dated

beds, fabulous rooms really friendly hotel good entertainment spa fabulous and treatments great

the spa is diversified

excellent customer service, good breakfast, excellent facilities (wellness spa was amazing)

very clean hotel, the spa area is great, very new and beautiful

very nice staff and impressive location and facilities. the spa is a must!

only one thing. there isn't enough sunbeds around the pool for everyone

easy and early check in with a very helpful lady at reception

adults only

wifi connection in the suite

the room was large clean pool view . food lovely

not realise that the room with spa bath on balcony was actually above the main street and shops with passing

the spa experience was very average and staff could benefit from training

where screaming while playing and i was asked to tell them to be quiet as we where in a delux spa

loved our spa bath room

with regards spa etc

very spacious & well equipped

i arrived it was a very small room so they move us it's was everything and more the staff food spa where just

was excellent and the spa was perfect also, i only used the gym once but that was decent and the food and rooms

food excellent staff amazing covid safe as well, always cleaning lots of alcohol gel stops, spa and gym area

the pools, and spa areas were great

finished - had booked to use spa and swim up bar, wasn t told that these weren t built yet

no gym facilities

lovely pools and pool areas

every thing the staff especially the hotel the location the pool the entertainment

we had breakfast only and it was very diverse and tasty

pay for the use of spa should be included in the hotel

rooms are spacious and have great facilities

the animadora and people who worked in spa/gym made us feel comfortable and were all nice

i liked it all i just wish the spa stayed open until about 9.30pm as 6pm is too early to close.

the spa and gym area is fantastic, we used it everyday