the pool was lovely to spend the afternoon around in

delicious dinner, breakfast, and room service

breakfast was fantastic, the pool was lovely and big and 2 shallow ends for the kids to play

average breakfast which was pretty overpriced for what it was (lunch and dinner were very good though

are a bit confusing with different meals at different locations and no bar staff at the pool area

another day asked for a massage at spa at 9am and nobody was available until 12pm

the grounds were beautiful, and the spa was a real treat.

parking on site

breakfast average but pricy

the hotel has two pools and a restaurant open the all day, and a nice bar during night

ona and jr are very hospitable and helped us with taxi, laundry and diner - and we had some good chats and had

we particularly enjoyed the pools (both the swimming pool and the pool table) and the calm environment far from

good breakfast

breakfast was exceptional with the owners 'adopted' daughter making whatever you wanted

wifi was a little spotty

the onsen/warm pool is absolutely lovely

only little things to say is that we didn't have kitchen soap but we used the one from the bathroom, and the

modern and new kitchen facilities. the lady on site was very nice.

in the kitchen and the bathroom, new ceiling fans, ac, good mosquito nets, and a very strong wifi

quiet and shady property with a small pool, kitchen, and good neighbors.

far from bus station and the center of town. no staff on site. a few bugs in the kitchen.

i loved the pool area and the price is excellent as well as the location!!!

laundry and an ironing board/iron was available

beautiful, clean, good location, free secure parking, self service laundry facilities

no english language or cable tv, no separate bar or restaurant

east side location. more walking! breakfast lacked in quality. limited bar service after 9pm.

great design, soothing space, super pool area

breakfast mostly extra charges, no choice of coffees at breakfast included

i loved the bathroom. laundry was easy.

the pool and gardens were very relaxing and quiet

breakfast was great with eggs cooked the way you like them, toast, granola, yogurt, some fruits,

we really enjoyed the garden and pool area as well

- such a beautiful boutique hotel with very cool decor, spacious rooms and a stunning garden/pool area surrounded

we specifically chose this one because of the spa facilities

offer spa services but the masseuse isn t equipo to do deep tissue which would be fine if you know that

pool is very small and just two lounge chairs.

so we couldn't take advantage of the free breakfast

quality for breakfast, eggs and fresh fruits are awesome

the installations, the swimming pool. the location,

the pool is nice and calm and offers some relax and escape from the hot weather

woke up many nights to watch the stars by the pool

the pool was a great way to cool down midday

pool area is a haven somewhere to escape at the end of a busy day in beautiful merida with a

we were offered a free late check out, as we checked in very late on the first day of arrival

lovely small pool to relax in

the restaurant in the hotel serves excellent food in the courtyard, the bar and a patio area right outside the

we loved the pool, the cocktails and the breakfast

we loved the pool, the cocktails and the breakfast

comfortable rooms - and free parking near by

hotel pool looked a bit suss

the position was close to the city center. great the laundry service.

there was daily room service and the cleaning ladies are very sweet by bringing fresh towels and making your

the room and the pool very nice, clean

too noisy in the most expensive room in the hotel, selling as king bed and spa bath it was a big disappointment

wifi would disconnect and reconnect regularly

did not have wifi connection in our room however there was seating outside in the hallway area which had good

merida is hot even by the mexican standards so although the pool here is small, enjoy the simple pleasures and

place could use some renovation my kids had the garden room but this room has no windows at all… if you want

hotel is supposed to have a spa but we were not told

hotel in the sense that the staff didn't recommend anything, no information on the city was given spa isn't open

room is very cozy, very clean and in front of the pool

and decent room with a good shower and good wifi

boutique hotel with a lovely pool, helpful staff, free water always available, reliable wifi, comfortable bed,

loved the high ceiling rooms, the decor in all the rooms, the paddle pool, the breakfasts, the crockery, the

breakfast starts only at around 8

of the rooms (the one with the kitchen) faces the street, which is rather noisy early in the morning

when we ordered uber eats for dinner it came to the door and we used dishes from the kitchen

you could come and work remotely here in isolation - good wifi, netflix

the beautiful swimming pool shown in the photos belongs to the neighbouring sister hotel but is available

the pool and seating area

breakfast is more than good, they also serve nutella

my with all my questions related to transportation, areas i was interested in going/tours, laundry info, foods

that doesn t have a pool

the pool wasnt working, also the spa :(

if you request in advance you can also join yoga every morning or book maya spa services

a little pricey and the hot water only warm came out. i had a room with a spa tub.

there was protected parking , wifi andnac

great location, clean and spacious room. friendly staff. serene pool.

the living room furniture and bar area could have been better arranged and better stocked

we used their spa services once but were a bit disappointed with the quality of the

recommend this 5star delux hotel with fancy pool in center of merida

service from bar staff, where you get breakfast, is really slow. waiting takes forever.

) you can have your meals in the courtyard, lounge around the shady pool or have a drink in the restaurant/bar

there was a noisy family with kids who didn’t seem to have inside voices, and the parents were very lax about

inadequate wifi

delicious breakfast made to order

we felt like they were unprepared for us in bar and restaurant

wifi connection in our room was very poor so we couldn't use it, nor the television

it s a small hotel so we often had the pool to ourselves

everything was great except the spa because the water was lukewarm.

closest park is santiago, there is a grocery store, oxxo, restaurant, spa and cinema around that one

room - we had a room on two floors with kitchen, balcony to the upper floor

hotel in the heart of town with wonderful breakfast and staff

- there could be more options for breakfast - wifi didn't have enough ports, when you find a spot it works

room was super spacious, the bed nice and comfortable (for me), and the bathroom came with a spa bath

wifi was terrible wasn't able to connect for the most of my stay on the room

the wifi didn't work well (or at all) in our room.

there is good wifi everywhere in the hotel, and also in the park next to it

spacious room with comfortable beds, fast wifi, perfect location

pretty outdoor seating area & pool

the secure on-site parking was a huge bonus

hard to find parking and they do not have a swimming pool

you could need: centrally located, rooms large and cool in the merida heat, comfortable bed, good wifi, continental

if you have laundry to be done, you're on your own

no pool but you can use the one down the street at nomads

located, simple clean rooms, nice space for hanging out in the kitchen - great welcoming and helpful

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

which was very good (be sure to get the almond croissant), at night we had some cocktails at the bar which were

if i had to mention something it was the pool service could have been quicker

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool (we will try those next

rooms were large and very comfortable with an outdoor sitting area and wonderful spa bathroom

location, really friendly and helpful staff, lovely breakfast

spacious rooms, nice sitting areas with pool

no breakfast, but really good options only steps away from the hotel

breakfast was served and impressive every day

easy secure parking

the wifi wasn't very stable. it kept on crashing or it didn't work at all in our room

the beds are wide and comfortable and there was a lot of parking space

good location, great pool. nice breakfast restaurant. good parking area.

big parking space

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning

big and clean room, beautiful garden, nice pool, fantastic staff

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

the pool was great, the margaritas were delicious, the breakfasts were very good

not only it provides all the hotel functions to our full satisfaction with strong wifi even in the room, spacious

parking nearby

auto parking is free in a secured parking lot nearby

wifi was not idealy working in the room, but fast at the pool and lobby area.

non-street, secure parking in such a central location was a big plus

the staff was wonderful and our room overlooking the pool was perfection

is a hostel/ bar right next door, and on one of our three days (saturday), they played extremely loud, fast

parking was a little complicated but staff was very accommodating!

buildings, very kind staff, perfect location, pools, nearby parking, unique art, an oasis of peace, large room

very cute bar with friendly staff in the other section

there is a pool which is great after a day of exploring merida

we booked a room with a spa bath and could not use it as it had cold water only

big room, very clean, friendly staff, enclosed parking half a block away

wifi worked well

free parking locating in a guarded and closed garage that has space for maybe 8 vehicles

pool area was not as neat as the rest of the facilities, they should grow more plants and an ivy,