the saltwater spa and pool were so relaxing

pool and spa were clean

well maintained pool and exercise room complete with weights

only thing would be a shuttle that didn t make as many hotel stops

we did not use the wifi

too many underaged, unsupervised children in the spa and the chlorine level was unbarible

the breakfast is just ok. could use a little attention.

needed early check in due to traveling far and coming for a funeral

the pool in the middle so it wasn't far to get to it

location, pool, great breakfast.

pool and spa was not working

spa was out

parking arrangements

laundry facilities weren't available, told

front desk clerk would not let us park in handicap parking even though i have a valid handicap plaque

super helpful staff! the mayo shuttle was invaluable -- thank you!

daily housekeeping, pool availability, massaging shower head, friendly staff

close to mayo, awesome shuttle service, free parking

room was comfortable, free breakfast was great and the location to mayo clinic was perfect.

kids running and screaming and slamming doors in the hallway till real late on the second floor

loved that it was an apartment so did my laundry and cooked the whole time i was there

three bedroom apartment with a balcony, outdoor pool and more at the same rate as a hotel

there was no indoor pool although we were told there was.

rooms, pool, etc

from the hospital, underground heated parking, red cow restaurant, rooms are huge with full kitchen and washer

pool/spa was clean and empty when we arrived, and room was clean and comfortable.

gym and pool were closed

that the hotel would not publish in advance that the pool, fitness center and breakfast area was shut down

we could keep our vehicle in parking lot after we checked out to use the shuttle

underground parking was not available due to a machine issue

comfortable rooms. loved the kitchenette

room was very clean, the shower was huge, the bathroom vanity had good lighting, the mini-kitchen had adequate

a little trouble with wifi, not having it explained to have it set up

trouble with wifi

the kitchen facilities were the best part

gym is

consistent shuttle service, inconsistent room service, and sketchy people in the walk way between the hospital

i think breakfast should be included with the stay.

they also have a private shuttle to mayo

did not like that the hotel bar and restaurant seemed to be surprised that there was a sold out concert next

appreciated room service during the pandemic

shower was dirty, half used bar of soap in the shower

finding the entrance with construction was difficult. food from room service was terrible.

room was excellent and loved having a pool side room.

i get kids want to use so pool so them near the pool and put other guests away from that

the pool could have been cleaned, and the tower lights on.

had to request house keeping and did not provide room service

room service choices were awful

we were comfortable enough though and if you can make it without a spa bath the location can t be beat

hot water for shower, internet wifi in the room was poor, out dated and bad lighting in bathroom, outdated inter

great room service, housekeeping, and front desk

bartender was really nice and the laundry facility was helpful

martini bar closed by 10pm on a saturday night and there were no vending machines other than the pop

great pool, hot tub, sauna, and workout room!

very easy walk to mayo. nice room, comfortable bed and pillows. nice indoor pool.

daily housekeeping service good gym incluiding sauna , steam room and indoor

close to the civic center we were attending a gymnastics meet at.

amenities, staff support, room service

the bed was not comfortable and the breakfast needs a little more to choose from.

good breakfast.

it had a nice breakfast (waffles that you make in the waffle iron)

it had a few of wifi connections that you could hook up to

there was a pool, although we ended not having time to use it if there was one

the pool and spa area look unused and was very dirty

spa needs tlc.

pool and spa clean and greatly enjoyed

spa needs paint it looked terrible we used it but it looked dirty

friendly staff and spa facilities

easy location in and out. free breakfast. gym. pool.

my preference is non-pet room

the pool area is very nice

the room and space was awesome. great for bringing kids! pool area and picnic area super awesome

the up to date tv samsung cleanness nice kitchenette apartment