pool area was freezing due to outside door being left propped open by staff

out in the hall by our room there was a tray of food that someone had ordered from room service that was sitting

i tried to take the free wifi, nothing happened

breakfast was delicious

for parking in there own garage, also there was some sort of conference with kids so the place was packed, i

the breakfast was great and the pool and spa was very relaxing.

the spa was not clean pool had to many bugs

very nice breakfast in the morning, easy checkout

parking lot at night had groups of people smoking weed both nights i was there

desk person always out smoking, entire place smelled overly of air freshener, breakfast was terrible, bathroom

the gym was great

didn't work, ac didn't work, scary people hanging out in the parking lot, lights and electrical outlets not

pleanty of parking where you can even find an electric charging station for the car

we re dirty , the plugs in the room were broken , the wifi wasn t good, no breakfast included even though

there was no lifeguard at the top of the slides, kids going down multiple at a time, crashing into each other

swimming pool not open

nice spacious lobby which enters to the downstairs dining room, bar & pool

restaurant staff were great. my kids loved the pool

i loved basketball court for teens and can t wait for pool to open gym it was nice stay

restaurant staff were great. my kids loved the pool

pool spa gym

very clean and the pool and spa were clean as well as the fitness center very well kept

the staff was courteous and the parking had plenty of spaces

the pool was a nice size and water was warm

breakfast buffet was superb

the spa is an absolute plus

hotel suites & spa several times and have never been disappointed

the spa services were also on point and reasonably priced

hotel & spa in a nice location, great amenities and services available

room awesome. free breakfast super. spa outstanding. location fantastic. price a+

space

my kids were

we had a big group with lots of kids so everyone was very disappointed

my kids were

kids in a separate (attached) room on the pull out couch with their own tv

the gym was disorganized and broken

the room service was very attentive and resolve immediately.

candy wrapper on my floor there was burn marks all over my sheet upon taking a shower i held the bar and literally

the pool yard is green with chirping birds

great staff! customer service excellent! rooms are spacious and comfortable. plenty of parking

the pool was empty for the kids and east access to several things

the kids were very disappointed to learn there wasn t a pool

only the bar area open for meals which were not great..disappointed

no restaurants were open. had room service for dinner and it was great.

very happy restaurant and bar was open

damn kids were loud and wasteful at breakfast

i wish i had brought swim wear for the pool

son an i loved the pool it was very clean due to the covid restrictions

parking lot needed more attention for snow removal.

clean. breakfast was very good!

ve been nice to have a vegetarian breakfast option

breakfast very good

wished that the pool was warm enough to actually enjoy swimming in

the clean spacious rooms, really expansive food/snack station, full breakfast in the morning, gym and the staff

loved the pool. my kids enjoyed swimming in this pool specifically. it s clean and comfortable

also disappointed that the spa and library were closed due to covid

the bar delivered into the library so we were able to read in comfort

the parking was a bit difficult. no room service.

no in room coffee or room service

drink at the bar was a bit tedious, although no clients were there and 2 people were working behind the bar

we ordered room service and it arrived in good time

the indoor pool and hot tub were fabulous

the bar and restaurant were enjoyable and the staff was very welcoming and friendly

our kids loved the pool and we all enjoyed the food at the restaurant

overall property very nice and staff great. early check in was great and smooth.