breakfast was tasty and it s very helpful to have something on site rather than having to run out

breakfast.

if i was staying longer, the kitchen would ve been a great asset

room had pet hair in the bed, but fourtnately we were able to change to a much cleaner room

didn t eat breakfast

the pool that is advertised on the site as being opened, but upon arrival we were told it was closed

parking was very sketchy

always friendly and clean. nice breakfast buffet also.

had to put up a deposit for my dog that is certified service dog not just pet

breakfast was nice the staff was very nice and very friendly and helpful the room was very clean

very cold indoor pool, spa jets didn t work in the hot tub and ton of homeless ppl on the corners of the road

pretty dirty, tvs in room didn t work, spa tub spit gunk out when started and was dirty

the spa hot tub and the inside pool and buffet breakfast

clean location & passable breakfast, the double spa tub was amazing

parking was nicely lit and not dark

not know that the pet fee was going to be 75

was great except for 2 times kids set off the fire alarms

size of rooms, access to i-24, located in a good part of town, good breakfast buffet.

breakfast was great and the hotel is pet friendly

traveling with kids, this helped

to me waiting i was given a room on the first floor, which ended up being right next to the gym, spa area, and

outdoor pool was closed

breakfast was awesome

breakfast was good, too, with both hot & cold options

gym had three machines that only provided cardio options of exercise

were in the process of remodel,pool and spa were not working ,and the elevator stop working the 2 nd day , the

they have an indoor pool/spa and rooms

spa was cloudy, so didn't use either-- and pool and spa were main reason we chose

pet friendly, decent bed, breakfast was included

also the main reason we booked was for the laundry room, however it wasn't working

could not sleep well in tennessee and your ad said their had a spa at best western and they did not

i left early before breakfast had officially started and they still accommodated me

breakfast had a lot of choices

morning desk person offered me a to go bad when he realized i wouldn't be there for the start of breakfast

staff was friendly, free breakfast, nice clean rooms.

spa jacuzzi was not available the next day, though the night clerk on check in, said it was ready

was bugs in the room the halls smelled old musty front desk lady was rude , there was no gym or pool nothing to

old work out gym adjacent to the indoor pool room full of clutter and tools and buckets

no bacon at breakfast

holes all in the walls, smoke detector broken off and wires showing, wifi didn t work, smell was aweful, and

i also thought that there would of been a hot tub/spa for this type of hotel

wifi

fix the pool please

pool

complimentary wifi, cookies, and water.

staff was great! i booked a spa room, it was really big. the spa itself was big.

our room was very clean and the spa tube was huge!! very pleased!!

the spa tub

the spa tub and king size bed

we loved the room layout and the spa tub.

i got the room with the spa tub

pool was not very warm

requested early check in and staff kept telling us to call back and check

we even had a chance to try out their indoor pool

clean, nice staff, great pool, one of the best stays.

really friendly staff, easy check in / out with no issues. fantastic pool.

breakfast bar would be nice

i ordered room service for the very first time in my life (from the bar) and it was there within 10 minutes

pool cleanliness

comfortable and wonderful room service

loved the free breakfast, ample parking, and very easy to get to downtown within 15 minutes

airport shuttle not available until 5:00 am and i had a 5:30 am flight.

this hyatt is pet friendly, our boy corky enjoyed the property too

they were very helpful with shuttle rides

nice, outdoor pool