continental breakfast wasn t stocked

no breakfast due to covid. i assume breakfast will resume at some point.

coffee in breakfast area terrible, they need better coffee

easy to find. early check in starting at 2 pm

no breakfast but the staff helped us find eats and that was really nice . very nice staff

pool being closed your booking site after looking for fine print and clicking read more it said spa could be

only reason we stayed here was for the indoor pool and spa

the wifi we couldn't get to work properly. other then that it was exceptional!!!

laundry facilities were lacking and kind of dirty. carpet in rooms needs to be replaced.

t have breakfast because of kitchen remodel

the room was a good size and the spa bath was spacious

like the space and cleanliness love the spa tub and comfort of the bed...

spa tub was wonderful!!

the breakfast times were not good for the weekend.

the children enjoyed the pool and exercise room, which were clean and orderly

clean and accommodating. pool/spa and breakfast.

we also enjoyed the pool and the spa hot tub

and the pool and spa were closed

breakfast (eggs, sausage, potatoes), pool and spa were usually empty, room was large with a good seating area,

catalytic converter was stolen/cut off during the night in their parking lot

clean, nice pool, friendly professional staff, and the breakfast was excellent

breakfast was good and room was

the parking lot was crowded and small.

also the wifi stopped working in the evening and it was morning before it started back

pool & hot tub were nice but you can tell they were older

full kitchen looked very nice and would have been great if we were staying more than one night

however the fireplace didn't work and we found clothing items in the room that did not belong to anyone in my

only go through the front door which is narrow, making it hard to go through with baggage and kids

great pool and other amenities

the 2 bed suite came with a fireplace, which came in handy as it snowed unexpectedly

very clean rooms, pool was nice, staff very friendly

gym doesn't have much light dumbbells

book for a family of 5 kids and 2 adults so i asked for 2 rooms double beds but on got 1 bed in each room so

they have construction going on and my kids kept waking up to a loud banging noise

there was free parking

i watched several people sitting in the bar area go to the snack and drink area by the front desk and just get

the gym was open, but not the pool

the staff was understanding and helpful wish they had room service.

kids were running around the hallway above us and we could hear them the whole time, but that isn't

i understand covid but i have stayed in other hotels recently and they still perform room service in the mornings

pool was closed, and my kids really wanted to go swimming, so the staff called the other hyatt downtown and got

the tv was glitchy and the signal to them would skip in and out. the wifi was not working.

at this price level, guest laundry should be no brainer

kids running up and down the hallway for 2 hours last night.

i was hoping for a warm breakfast. it was mostly muffins, and cereal. my kids loved it!

a bit disappointed by the lack of pool/ whirlpool

price was good, pool was fun and great for the kids

coffee available for guest after 9am goose poop no bar during the day or on sunday litter in courtyard

loved the pool and cleanliness of entire hotel. close to interstate.

trouble connecting to the wifi

the room was dirty and the spa had grime all over it. and neighbors were super nosey.

and the spa tub is worth the money

room was dirty i had to clean everything and the spa tub didn't work

and there laundry service is kinda on the high side which i just walked across the street

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat

i love the spa tub

spa tub

we got into the room the comforter had several large burn holes in a non-smoking room and the spa tub had stains

the room itself was clean and enjoyed a nice soak in the spa tub

to the bed to the ac, which was an absolute lifesaver in the ruthless louisville summer, and the wifi was

the only thing i can say good about this room was the spa tub.

spa in the room

convenient location, clean room, spa tub was great

i paid for the king room-deluxe with the spa tub

luv the big/spa tub helps relax