they moved me to another room but did not credit me for not having the spa

and accommodating to me, my family and my autistic daughter feels very safe here and loves the pool

it is a pet-friendly hotel and its nice location are the 2 best things for this hotel.

their breakfast wasn't good at all and their pool was closed

wifi , drain on sink and bathtub was clogged

breakfast was nice. pool was open and clean. room was spacious.

no real breakfasts but nice take away bags to replace breakfast

having to get someone to unlock the pool constantly

it was a great location and the pool was nice.

the pool was beautiful.

the pool and spa needed to be cleaned of leaves

the room also didn't have any overhead lights, so out kitchenette and the rooms were dark

pool area was very nice and clean

it had pool and hot tub

breakfast was great. the staff had the breakfast out at 5:30 am.

enjoyed my stay highly recommend the spa jacuzzi suit

holes in bathroom finished and fixture especially spa tube load and noisy outside

the spa tub was so gross we wouldn't even use it , there was hair inside the tub

staff lazy, bath tubs have to be cleaned wifi doesn t even work spa tub over flows with water an staff couldn

the staff were all polite and helpful. the room was clean. the spa bath was extremely nice.

plus wifi was unavailable with no help from staff

pool stayed out of order most of our trip and the breakfast wasn't good

great establishment, clean, safe environment, and amazing breakfast employees were amazing

go down and get fresh towels, waited for 15 minutes for front desk clerk never showed so went to laundry room

breakfast was good but tasted cheap your hot food could be better but i d go for the dry food

the spa is amazing

spa was the best, and to have access all day to all the facilities is a big bonus

really enjoyed the spa and the ability to watch netflix in the room

beautiful old lobby enjoyed the spa staff lovely

the spa is amazing, was surprised it was separate for men and women feel this needs to be stated more

no in door swining pool or spa cost to park

awesome stay i have nothing but great things to say. breakfast was phenomenal!

m used to a full service staff, like long kitchen hours and room service

location and room service jazz on sunday/ monday night

room service, hopefully they can figure that out with everything going on with covid19, maybe leave

for a room with a spa tub

the spa bathtub, when turned on, even on the lowest settings, was very loud and not relaxing

spa tub was very enjoyable

parking was excellent

weak wifi signal.

the spa tub outside was broken

parking

the hotel is right next to the highway and has ev chargers

the pool was closed for the whole trip and the only explanation we received was

elevator was broken and the pool/ hot tub were broken

booked a room that was advertised with a large spa tub, and was the sole reason for booking this hotel

this hotel does not have a spa tub as advertised.

false information on the booking site says the hotel has spa tubs

when i booked the room it was listed as having a spa tub, the room didn't have it

bed where too high and didnt have a spa like all the other holiday inn hotels i have stayed in

dog trained in diabetic alert situations yet i was still told that i would be responsible for a pet fee

had to request an iron not enough towels. no closet. no laundry

wifi is available, the tv wouldn t work at all due to no wifi, they don t have any towels, hand

spa tub should have been in an enclosed bathroom

safe, clean and comfortable. plenty towels, bed was comfortable. whirlpool spa bath amazing!

didn t think a spa tub belonged right by the bed

the hot tub/spa they advertise doesn't exist. one of the main reasons i booked the room.

the property was clean and plenty of parking.

the spa tub was nice to have in the room but when i filled the tub and started the jets the water

best spa tub ever!!! rooms come with anything you would need for an extended stay!

to point a down side out it would be that they only have two washers and two dryers in the guest laundry

the laundry area could use upkeep and daily cleaning, and costs could be cut in half or included in

even though it was covid they still manage to give health breakfast bags that s a

the pictures were exactly like the room, spa tub and all. even down to the same type of bedding.

only problem we had was the room we wanted was a smoking room but when we got in it the air didn't work

no blanket on bed plug ends not working not enough pillows on bed flooring not finished , pool area only two

were dirty, walls were dirty, little black pet hairs on the fitted sheet, ice bucket had food in it , no air in

night attendant was very helpful finding a place to park our 26 foot penske truck with a car carrier pulled

i don't ever eat breakfast

in room not clean! location of pool right on main road.

we loved parking the car right in front of our room

room was supposed to be non smoking

the pool was in need of a cleaning.

spa tub was so great and was a great value

spa tub and clean

there should be lights over the spa tub

comfortable, non-smoking clean room, restful enviornment

very close to my destination which was the coastal alabama community college, it was a very cute pet friendly