kitchen in the apartment was small. you could hear the road from the room.

only complaint i have is that the dishcloths and sponge at the kitchen sink were not fresh and not at all nice

villa was great with wi-fi, modern furniture and kitchen tools (microwave, oven, dish washer) a beautiful

known it was extra, we would have gone to the grocery store and picked up our own supplies as the kitchen was

nice view and swimming pool and very friendly staff

and tranquillity coupled with the scenery was amazing, the children of 17 & 18 appreciated the spa baths which

the hotel has an interesting hydro spa on the ground floor - and open to guests

lastly the spa is really nice, with a lot of different pools and treatments

not very spacious, and we were lucky to be off-season

offer you only 1 hour at the spa

the staff was amazing the spa is great

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is

cocktails in the bar were reasonably priced, room had everything we needed

love the gym

staff, room, airco, shower, bed, wifi, facilities, hygiene, design, breakfast, price

staff is helpful and nice, breakfast fresh and nice

the spa and gym facilities were also very

wanted to get a spa treatment in the evening at 8 p

room service does not serve the full menu 24/7

dog friendly, and with ev charging in the garage.

no gym or pool etc.

the rooms are very luxurious and clean, the golf course is fantastic and the spa are is a dream

many little presents for parents and kids

we didn't find the staff in the tapas bar very friendly.

wifi signal was very poor the first two days and we had a small delay in our check in time

the quality of the breakfast was superb and the staff so helpful it was like having a personal butler

the spa and massage treatments were excellent and the welcome drink was a nice touch

i did ask but the housemaids were a bit reticent to give them, even after leaving a note in spanish - very,

spa and kindness of staff

shower in the spa after the sauna/hammam

the spa was wonderful the guys there helped as to relax and to feel special

very clean hotel and not scandalous bar prices

place to stay with our pet dog on the way to the port of bilbao

there wasn't room service either

i would have liked to be able to make tea in the room and room service.

hotel, large clean comfortable room, good wifi

room quiet and beds comfortable. spa and pool good. breakfast excellent

spa and gym area great - beautiful lobby - availability of drinking water and snacks - amenities in

spacious bathroom

rooftop pool paired with the spa facilities were great

good wifi, clean room and helpful staff, location just off the main street ok

disappointed gym / spa facilities not open but understandable in covid times.

even a small spa or spa facilities would be a great addition.

lovely places to relax all over the hotel and the service in the bar was also excellent

the breakfast was expensive

excellent local café around the corner for coffee and breakfast

great gym and spa facilities and fantastic breakfast

great location, rooms were clean and quiet, super friendly staff, great spa and swimming pool

- and we also enjoyed the spa and the breakfast

the food was super and the spa was great to start the day before breakfast

the hotel is fabulous which includes a lovely outdoor swimming pool, spa facilities and fitness center

decent wifi. comfortable bed.

fantastic location. early check in. complimentary drinks.

limited room service, no concierge, one very hostile bartender, and a night time desk person not helpful

late and went to eat and while kitchen was closing there was no flexibility with regard food ie any food despite

great room, free upgrade and free late check out. i really recommend this place.

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

breakfast wonderful, the whole experience at this hotel was first class, 5 star

compact hotel but very nicely set out and the reception area forms the bar and breakfast area

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you ll ever

the service was amazing, the breakfast unmissable

spa is extra charge and rather expensive. fitness room tiny.

cute spa set up and good looking gym even though i didn't use it

gym could have been better equipped. spa relatively expensive.

fantastic location and views friendly staff beautiful room and the spa was great

could not use the sauna without payment for spa treatment

wifi signal is very week in some rooms, the only place where i could connect was in the hall

on the friday night, might have been after an event - it seemed to mostly be families with young kids, not

room which had large beds, a very nice bathroom and shower, a mini fridge, air conditioning, and wifi

the wifi dropped out at times.

location, friendly staff, fast and reliable wifi

the room was spacious, quiet, and impeccably clean, with a big, super comfy bed that made for a great night's

the price of accessing the spa area, which is 20eur for 1 hour.

spa time limit is just one hour

also highly recommend booking the spa service, the staff was very attentive and professional

very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

spa not operational

excellent up market tapas bars nearby

spotlessly clean bathroom with walk-in shower and complimentary toiletries if required, mini bar in case we

breakfast tea in the rooms, please, ( as well as those (-)breakfast was a little overpriced (+)really nice,

time of gym ( from 10 am) is not guest friendly

loved the spa like bathroom and shower with glass view to room and window

spa was not easy to reach, warm red wine at the bar

is superb -the room is superb -the breakfast is superb -the staff is superb -the spa is

nice and clean gym and spa area, spacious and clean room, walking distance to museums, old town, with a variety

this time we used the spa (petite and perfect) and ate at olio, the restaurant

clean hotel with spa and gym, perfect location, delicious breakfast (great coffee and juices, high quality food

the spa was fabulous

the location was great and the spa facility superb!!!

it was difficult to get access to the spa but that s my fault for not prebooking.

perhaps book spa treatments before arrival?

room is comfortable, i enjoyed having a gym at the hotel as well

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

good gym

wifi was very unstable. breakfast was just so so.

they even allowed me access to their gym shower off-hours because i flew

great service and the spa is very good.

gym not a part of the hotel but massive with excellent spa area

also nice kitchen, i enjoyed it, state of the art facility gym and spa i spent most time there

the spa pool access costs 20 euro, but the spa is lovely - well worth the

has spa for extra fee, bar, restaurant

we were not met by concierge, no luggage racks in room, no way to indicate room occupancy, no spa/restaurant

a price tag of almost 800 incl breakfast in august the spa should have been included

there was a charge for spa usage incorrectly applied to our room (this was quickly rectified by

the spa services were exceptional

view is wonderful, staff was very professional, room was well appointed, beds were comfy and the breakfast was

kind staff good wifi 7 mb download / 10 mb upload

excellent choice at breakfast

good breakfast , nice room ,great view

pet bed and bowls provided by hotel

the room was a good size and the wifi was fast too

no warning that parking in allocated parking on grass would be a mud bath overnight due to heavy rain when

parking place was extremely dirty due to the rain

wifi-room service

quiet relaxed atmosphere, pool. suroundings, location for trips to bilbao and coastline.

all as good as expected, except no wifi at all