didn't like that electric fireplace didn't work in my room

mariluz also happened to be the cook and server when we went for breakfast in the morning and got delicious

swimming pool cold and very bad quality in the hotel of the restaurant

staff and parking staff were very friendly

pool was not clean, rooms are cold, restaurant is not recommended, wifi is slow, very bureaucratic

the swimming pool needed cleaning

also, the swimming pool seems nice but it is not warmed up and by so, freezing

the shared kitchen was plenty equipped, and the brothers who run the place were great

spa was great, rooms and restaurant left a very good impression

everything was great, attention, breakfast and spa treatments. will come back for sure!

everything was great, attention, breakfast and spa treatments. will come back for sure!

quaint, quiet setting next to a stream, little balcony - the fireplace is wonderful and makes for a cozy atmosphere

insulation + tiled floors means without the fire it gets cold in the room, dress accordingly - wifi does not

beeing a pet friendly hotel it s definitely a plus

no wifi recepcion

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go

the wifi network, which i found to be weak.

wifi needs little boost! it was ok, but not stable.

only reason i'm not giving this hotel a 10/10 is the wifi in our third floor room was spotty

bathroom was very incovenient, very poor wifi

nice hotel right on the main plaza. comfortable bed, hot shower, spacious room, good breakfast

and the breakfast and service was great

a bit cold in the room, small breakfast

breakfast was included, but didn t start until 9am and i had to leave at 9am

restaurant at the place, and breakfast included which was excellent

parking was a little tight

the parking lot terrible

on the streets blocking traffic for them to finally open the gate to enter their very reduced parking area in

there is a lift and parking spaces for whoever has

breakfast not match the name. (even no juice only american coffee was provided.)

we did not eat breakfast at the hotel.

its got that perfect blend of old world feeling and new world features like good wifi

juice or bananas were not available on included breakfast

wifi, basically useless

wifi didn't reach the king suite, but telcel worked

it was clean and the room was spacious. it did have parking and the staff was nice.

free parking is a great bonus

maybe the parking

room was great, clean, and spacious with fast wifi

the elevator doesn t reach the basement, where is the parking

fixed and limited in choice and quantity breakfast menu

excellent modern hotel full amenities good parking good breakfast helpful staff.

everything is fine. even the parking was fine.

in the pool was cold, my daughter couldn t enjoy it as planned

the large pool s water was very cold, and the treadmill in the gym wasn t working.

the wifi was good and that was helpful to me

a strange feature is that the elevator doesn t go to the parking garage below

pool

the location was great and we especially loved how they had parking for guests only

come on, the rate is not cheap at all as to put a tiny bar of soap and no hair conditioner

need free weights in the gym!

hotel must have a good garden and clean outside area and parking

the staff was very nice and room service was great.

modern, restaurant (although expensive), underground parking, elevator

parking

is only one staff member in the hotel no bellboy no one to help there is no room service and restaurant closes

the booking platform showed the reservation had breakfast included but the hotel did not receive that requirement

good breakfast and clean place

good breakfast and nice staff

breakfast was excellent, the staff was exceptional, the room and overall hotel was beautiful