staff was very helpful nice and friendly delicious breakfast and great swimming pool and spa

it has everything you need (fridge, microwave, stove, utencils) and a great plus was the heated pool

the wifi was really strong in our room and the air-con was quite which was really nice

the rooms were large and the wifi was strong

loved it ud83eudd70 huge rooms wifi working great included breakfast super friendly staff nice area peaceful we

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

loved the spacious rooms, patio and well equipped kitchen.

jacuzzi pool in site and 2 other large pools on either end of property

to the pool area required walking outside near the parking lot to follow a foot path leading into the

pool nice, views of ocean lovely

the spa was closed

spa was freezing

yep, the only hot tub was in the spa and it was pay per hour

food and staff was great, spa was clean and very classy

there s a bartender at the pool, and music or activities rotate throughout the day

the spa was also well worth the

booked a spa appointment online and the reservation was lost and they were all booked the day i wanted to

spa and food was great! nice and clean

we visited the spa with the help of paola helping us choose what we needed

spa was amazing

the room was comfortable, pool side was nice and the breakfast had plenty to choose from

they also have a nice pool and gym

hunting and accusing you of their own mistakes - despite of stating in booking that we have a pet and huge non

everything...breakfast, room and gym.

pool was wonderful, gym nice size, common areas inviting

nice staff, really comfortable bed, stylish room, nice bathroom, view on golf course, great value for money,

as the sea was too rough so swimming absolutely impossible and also strictly forbidden; parking lots right in

android connected to the wifi with no issue but none of my apple devices could connect at all (laptop / phone)

parking was easy

is a golf course in the back and we were sitting in the balcony facing that area so we had a flying golf

spa was great

the gym and spa were also fantastic

the spa is great, must get a massage during your stay

decor, amenities, spa and pools

renovation and there was some noise also, they wouldn t let you use the spa showers or any other showers,

jacuzzi/spa wasn t as clean and maintained as one would expect for such a resort

meals at the restaurant were overpriced- $30 each for a buffet with no discount for kids, as were excursions

the noise with kids and family in the hallways! people were up screaming at midnight!

use the hot tub, because parents with their small children were always in it, even though small kids aren't

location, easy parking

the spa was wonderful too

i wasn t permitted to depart (past security) before i paid us$66+ for one load of laundry

i enjoyed the pool area, the rooms were very clean and the front desk staff was very friendly.

no wifi included in price although was all inclusive. they wanted another $12/day....

pool was fantastic the entertainment was excellent staff was so

the pool and the beach and the grounds.the spa was nice.

staff was nice adults only pool area gym it felt safe

breakfast buffet was amazing, so many choices of food, there is something for everyone

definitely not made of avocados, if you are trying to do work here, good luck there is no working wifi

food selection was hit or miss . room service was top tier

staff the restaurant the location the spa the pool attendant housekeeping karla front desk

the quiet beachside cabanas were a delightful treat, and our visit to the paz spa was tranquil and reinvigorating

some busy music...be nice with spa music in am

spacious, comfortable

price of spa treatments

we love her we booked a suite with a spa tub on the patio

natalia is a lovely hotel and we were really happy with the beautiful room, balcony, hotel pool and breakfast

wifi connection didn t work in the room only on our balcony.

wifi very weak to non existent in the rooms.

food, dining and bar were great

our room (besame mucho) does not get wifi signal, so the tv/netflix does not work well

no wifi password in room or given at check in

pool,location and staff were so welcoming

lovely room great environment pool and furniture around very nice outdoor restaurant

were on the second floor & had poor hot water in kitchen & bathroom sink

quiet rooms and safe parking

the wifi didnt work in the bedroom which was annoying and it was extremely cold at night

refrigerator was barely functional. ice requires a trip to restaurant and room service.

esteban in the bar makes a delicious tamarind margarita

so cute! parking provided. close too downtown for art walk and restaurants.

clean and nice rooftop pool. the staff is simply fantastic

there's music from the rooftop bar area during the day, but it stops way before bed time so evenings are very

the infinity pool was very nice

kids club room could ve been brighter and a larger area for them to play

even the glasses at the pool bar seemed dirty

the breakfast was great, and you can find good options in buffet

the beach was beautiful and the pools were nice

one more thing, i wanted to do the spa and they kept hanging up on me so 0/10 also, another room we reserved

the spa was amazing and we had 5 hot stone massages total while there

personal from the spa provided excellent service

we had to travel 30 minutes by car to get to the nearest beach where the kids could swim in the sea

impacted the last day our vacation because my wife was so concerned we would not get home to our kids

the pool was cold and wonderful

wifi was intermittent and so was hot water

kitchenette in the unit wasn t very well equipped, but i m sure we could have asked for cutlery

juice at breakfast don t drink coffee so only option was water..

this didn't bother us, because there is a shared kitchen and we often cooked ourselves))) the hotel has pets,

a fantastic breakfast is included in the price

the breakfast was delicious

it was quiet, the breakfast that is included is spectacular

breakfast was wonderful. the beach view was splendid

pool water is a little cold

i got a great massage from minerva at their spa that was well priced and you receive a discount if you are

spa is higher priced then other facilities, but the staff is excellent

the spa is very nice amd minerva is excellent massage therapist

spa services are great and not too expensive

lovely hotel, small and perfect. great little beach and fun waves for the kids to surf.

the art & ambiance spa & pools

the housekeeping service was outstanding, ensuring that our room was always sparkling clean

beds were comfortable and rooms were spacious

the bedroom is spacious and modern

spa facilities and vibe are great but for that premium price, the full body massage itself is

is next to the marina and there was very loud music all night coming from the parking lot

the pool is small but enjoyable

parking is horrible, arrive to check in and i wasn t charged enough from booking

nice rooms, nicely decorated property, nice bar and restaurant

beds were very hard. pool was freezing cold.

the room service is 5 star, the spa is 5 star, really everything is

massages at the pool were wonderful and the hot stone and golfers massages at the spa were both outstanding

kids were given a card to select snacks, yet their preferences never arrived

the room service is 5 star, the spa is 5 star, really everything is

gym staff was very helpful

the spa was excellent!

sales pitch after checking in when we thought we were just getting info on spa treatments etc

- room was nice - infinity pool nice - great massage and spa experience

we found ordering breakfast via room service was much better and flavorful than the buffet

of the meals were tasty but room service meal was not good at all

the other one is that prices at the spa are extremely high, even higher than some us spas

lovely gardens and views. good guests rooms. good gym and great spa.

i enjoyed my breakfast

breakfast however was excellent

the rooms are immaculate, the staff were so attentive and we loved the pool bar

overall, very good. the pool staff were really exceptional.

the facilities (the pools in particular) could desperately use some tlc

loved having breakfast with a view every am and the rose was delicious

breakfast buffet had plenty of options in which to choose

we love the peacefulness of the resort and pool area

room is clean and nice - we enjoyed the pool area and the gym was great

virtually no wifi, forget about working remotely if you are planning to

then the pool and gym were also awesome, especially the hot pool

breakfast was amazing

was disappointed that the rooftops bar was closed on monday and the lap pool was cold

plunge pool, full panel sliding glass walls, expansive bath area, terrace with 2 chaise, daybed and table

we have breakfast delivered daily to our villa...beyond amazing!

the tacos at the taco bar...were average. bar snacks could be elevated.

small breakfast for 3 people $350

it was pool conversation with other guests about the ridiculous prices on everything

spa was minimal, but the staff made it a perfect relaxing experience

it was lovely to choose to lay by the pool or beach

the family pool “c” bar closes very early at 5pm

cleanliness of the property and very nice staff. nice and relaxing pool areas.

the fitness center is small but nice, the restaurant breakfast had limited options but was good and the

the pool was under construction and didn t received previous notice.

clean hotel and comfortable. nice view and nice pool. staff very friendly.

everything, our room was nice and clean, staff are helpful, i wish they have a mini bar around pool area that

paid for the included breakfast- the restaurant staff seemed confused by this and refused to give us the free

have breakfast but the room first given at resort was unwanted a room looking at a wall and not

view and very good restaurant and nice pools

gym is not not very cool and no fans

my room was quiet and spacious

the staff from the front desk to the spa and restaurants were excellent, and exceeded our expectations

you have to go through the spa and pay $15

spa and

even at the spa when i checked in there were empty drinks/bottles on the counter and they had been there a

i loved the spa and the photography studio services

tried out the spa for a massage which was fantastic

the spa was incredible as well

the 21 over pool/area

welcome margarita when checking in and beautiful pools/beach area.

the jacuzzi at the spa is separate for men and women. so you can't do it together.

due to covid-19 the indoor restaurant, bar and spa were closed.

spa was excellent

bathrooms in the room and showers in the spa area are getting a bit old

i understand the spa not been included, but the steam room should be included in the room price

drinks were ok need tvs at the bars food wasn t that special spa is far too expensive

great room service and spa facility

we also loved the spa and the beach bar

charges for spa treatments and massage seemed high, so discouraged us from using these services

we also tried to fix an appointment at the spa, due to the ridicolous prices (it was even more expensive than

holiday - views facilities staff food spa amazing gym and fitness classes surfing beach up the road can t wait

we first arrived , it was a lot busier, we often waited a long time to be seated for breakfast often they didn

the maid took our laundry out of the dryer, wet, left it in a heap, and put her towels in (while we were home

the spa was not worth the money the facility was not in full working order, the jacuzzi and sauna was

spa was not open all the time

property is very relaxing and the concept of the space gives a european feel

the spa was very nice, but expensive

spa services were ridiculously expensive

pool, great restaurants and very spacious and comfortable rooms

rooms very big and spacious with balcony

the 24 hour room service was amazing as well as all the delicious restaurants

nice pool. good food

juan, gil, manuel and daniel at the beach bar and grill made us feel like family and added so much to our

the spa pricing was also very high, with a 30-minute upper body massage costing $268

wish there was a pool bar pr poolside bar

lackluster onsite market, overpriced meals, gym could use more free weights

the lazy river is wonderful as are the pools and hot tubs

all of the rooms have a pool view and at least a partial ocean view

staff was great! grounds were very well kept. spa was amazing !

the service still needs a little ironing out. pool service was slow/inconsistent.

and landscaping, the pool staff, and the valet staff

location of it as it s sandwiched between san jose del cabo & cabo san lucas , the underground parking

the sushi restaurant was excellent as was breakfast provided in the morning

it was clean and quiet. great spa and food

booked the hydrotherapy at the spa each day (included in package) and that was a treat

while the spa is beautiful, the masseuses and attendants could use better training

the spa is the best i have ever been to, free hydrotherapy is incredible and the massage was amazing

amazing free hydrotherapy spa experience

would be awesome if there was a spa at the rooftop pool

the location, beach access, rooftop pools, spa and amenities were wonderful!

and i went to the spa for two experiences

but parking lot view

loved breakfast , i literally ate the same meal every morning because it was so good!

spa services extremely expensive , ended-up not getting anything

the kids club was a hit for our two kiddos (age 6 and 8), and our private concierge made sure

arquimedis & omar by the pool, javier at azul, david our concierge, alfonso & daniel at piaf/autor, also the

the rooms are spacious and have every amenity you could want (there was a hot tub and plunge pool in ours)

staff was very helpful and friendly, dinner restaurants were exceptional and we loved the breakfast as well,

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

unfortunately, the price for a family with multiple kids weeds out most people

pool

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

spa is beautiful, with a jacuzzi and lap pool and cold punge

the breakfast was good. over priced and under staffed.

spa is beautiful, with a jacuzzi and lap pool and cold punge

food is great, breakfast at mezcal was prize deserving

staff from the general manager victorio gonzalez to the pool attendants ricardo and luc, the entire property

quick golf cart ride to the beach area and carts are readily available

and the pool was hardly ever crowded which was a huge bonus during covid

guests don t seem to understand the concept of a private pool and felt entitled to use ours

- from the greeter to the manager to the golf cart attendees to the waiters at the restaurant

starbucks, brazilian steakhouse, and spa services are not included)

even the spa is top notch and reasonable

not updated the reservation either because we would give our room number to restaurants and the spa and there

could use some update, the hotel activities are limited vs other all inclusive i visited, the spa was under

spa massage was good

spa was nice and also very unique and relaxing

we had access to the spa through our bonvoy gold status

spa times were communicated to be closing at 9pm, but they actually close at 5pm

gorgeous grounds lots of pools great spa friendly staff private beach restaurant variety

also enjoy spa and massages

golf course is pricey & hard to get on (high season)

the rooms are spacious with a kitchenette with 2 burners if you choose to cook

great beach, good pool, slow service

food was average in de cortez, painfully slow in pitahayas and poor around the pool - plus extremely expensive

the pool was cold wish it had a heater for the colder months but overall all the hotel is gorgeous

pool was spectacular and the views were breathtaking

there was also no service at the pools and the restaurant s food was mediocre at best

location, the staff, the restaurants, the milagro spa -- i could go on and on

spa was gorgeous

the hotel upgraded us to a better suite but it looked over the spa and was right on a public walkway

great hot tubs and spa treatments

the spa was amazing also

the spa can be upgraded both working amenities and staff

outstanding breakfast buffet

breakfast was really nice

the service was pretty poor everywhere, with the exception of rigo at the adult pool

however i do have an suggestion, they should have a turkey or chicken product during breakfast for those that

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

the pool area is lovely and the landscaping is very well maintained and pretty

pros: huge rooms and terraces views are lovely, the main pool is great with good service

the pool area is lovely and the landscaping is very well

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

no food after 9:30. no room service. far from town.

comfortable beds,modern,clean rooms and gorgeous views of the arch from the pool

resort did not had much for kids to do

hit with a 28$ per day resort fee at check out but no idea what this resort fee covers, wifi

i didn't get a chance to use it, but the gym looked great

it's felt like home because of their kitchen, the beds, the living room ect.

place is that the staff are warm, friendly, the cleaning services are excellent, and we had a pool within meters

pool right in front of our building with great view big spacious suite very nice staff, excellent laundry

location was good, close to everything, easy and accessible parking, onsite gym, and the front desk staff was

so clean , safe , affordable, the pool was beautiful and great views

the spa staff janita and danielle were wonderful as well

the spa was a hidden gem and walks on the beach were picturesque

spa was amazing

the couples massage at the spa is such a treat and the spa itself is just beautiful designed and so tranquil,

enjoyed the resort pools, work out classes, all of our meals, mixology class and spa services there

i need more space to complete my review

spa experience was horrible

the spa was great as well

for tips, we did multiple excursions, went off the resort and did the hip-hop yatch party,atv's, spa etc and

spa staff weren t very friendly when explaining the services and came across as a bit pushy about

credit of $630 that was offered wasn t transparent i tried booking a massage and the spa would only allowed

spa prices was outrageous

had to ask where the spa and pool bathrooms were

nice, clean, staff was attentive. lots of activities. entertainment was great. spa was great.

the swimming pool and spa were great!

the spa was mediocre too, compared to other spas i have visited abroad

we each got 80 minute massages and the spa was unorganized and the massages were subpar compared to other spas

the 630 credits can t be applied to the spa at the hotel which other hotels i ve been to before it can be

and facilities are beautiful and comfortable: tasteful, modern design, from the bathrooms to the spa to the

there is no free spa access although it says its included,as well as the 630usd property credit,which was useless

i had a massage at the villa del arco spa (5min walk away) and it was amazing

the spa was amazing

spa was amazing

the (free) gym area is much better than expected--has not only a good weight room but a spa area with a steam

access to the spa and restaurants at all 3 resorts

private and great food good gym

food was amazing room service was amazing

the self parking option is difficult to understand where to park

wifi connectivity is not so good..

pools are really nice for kids!

all we were offered was you can use the spa facilities

one bedroom suite was very spacious

our kids loved doing the aqua aerobics class and lunch poolside

awesome view, incredible room with kitchen, laundry and huge balcony

2 days of cold water in shower and sink. charged for use of wifi. property was overpriced.

loud and crowded, you have to pay $60/week for wifi, there was loud construction next door, the spa was insanely

all the time and the food is mediocre, the beach is full of vendors trying to sell you stuff, the pool is loud

room service was better

the bar staff was poor

spa at the rose was closed for renovations

what there is to do at the sister resorts and to have received more information regarding the spa services on

breakfast and staff were incredible !

rooms are spacious, added bonus of kitchenette

a kitchen was unnecessary

spa is meh

spa services were pricey

we may have fit in better with our 3 kids at blanco which seemed more mellow

the sheets on the bed smelled like dirty laundry/mildew

no swim-up bar in the pool. many restaurants were closed.

service was horrible spa is tiny and outdated cleanliness was mediocre

only certain rooms have their own hot tub, or you can pay extra to use one in a confined space in the spa

also, the massage i got at the spa was not up to the standards of the price they charge

service lied about a few things unknowledgeable about their hotel services and closing hours of spa etc

and people haven t been out for two years and they were partying like rock stars at the lovely pool was,

its clean, the room are nice, the bed is comfortable, the spa was good, free breakfast every morning, the wifi

nice staff pool area gym and spa facilities

this hotel and spa offer the perfect combination of luxury, comfort, family-style hospitality, and truly good

the spa services were much needed after an arduous trip

we look for in a hotel, plus a few more (on-site restaurant/bar, nice pool area, fitness center, spa with great