the room was clean and the staff super friendly. sandra at the spa is great and is an asset.

the spa is a must do

6 (which was unexpected) my daughter enjoyed her massage in the spa and the staff was very accommodating

i finally used the spa services and i will again and hopefully meagan will be available

overall carfiff hotel and spa is just too awesome

beautiful decor pool and jacuzzi needed to be cleaned with spa closed

towels were dirty and floor need to be sweep. the wifi system was not user friendly

love the pool

comfortable room hot water swimming pool

c no tv nothing for the kids to do swimming pool was filthy no food on offer it was appailuling

food music spa entertainment

and if you can, get a massage with desaray at the renova spa on the property

i like about the property was the entertainment, spa , gym and pool

i love the staff energy and really enjoyed the spa and the ocean

i like best about the hotel is the entertainment the hotel offers, dj during the day at the pool, games for

good wifi, tv netflix, good ac

towel & bed linen change when requested, kitchen equipped with everything to prepare my meals

beach & pool access

the pool closing at a certain time, i want to swim at night.

since it's a condo, the wifi somes with the condo, it doesn't work in the full resort

e13 (owner linda) - wifi was powerful in the room and around the whole resort

no food on site however you will get a full kitchen to cook for yourself.

rip, door to the balcony need fixing, dining chairs need upgrade was afraid to sit too fragile, kitchen wall

even had its own excellent wifi

the pool view wasn't the greatest but it still had a view

the pool

the pool area is perfect for kids over 3ft tall

the room e20 overall, very clean and the kitchen and bathroom areas are exceptional

was very disappointed because we had no wifi connection all of the stay

the wifi connection was always unstable, thank god i had mobile data

stands out as a negative - we were invited to do some tour to get discounts on things like the spa - it was a

misunderstood the service in the spa we thought we had access to the facility during our appointment we didn't

we loved spa friendly staff excellent service

the receptionist was amazing and the servers and the spa ladies and everyone that worked there

everything, the spa was awesome. the staff were amazing.

front desk service was poor and there was no entertainment or spa as listed online as a part of their offerings

gym was filthy, with dirty mats, junk on the floor and none of the machines were working

i have zero complaints about this property beside the wifi was a struggle

wifi was spotty

the hotel had a swimming pool, a gym and a health spa

the tv channels didnt offer much and the wifi was unreliable

the parking is ridiculous, you could park and come out your block in

loved that you had wifi although i was never able to connect fully

the restaurant and the swim up bar on the property needs to open up.

wifi connection was terrible. front desk was not manned 24hr ac

courteous staff; not far away from shops; pool was fine; availability of room service and spa

the hotel has many amenities from the restaurant and bar on-site, tennis court, jacuzzi, pool, spa service, wi

spa staff next door were lovely

the ladies from the spa were excellent

the bar was exceptional

pool was very clean, the staff was polite, i loved the location, quite and peaceful

there was no umbrella by the pool from sun

didn't get any hot water till morning and the breakfast was terrible and wifi was hard to access

the noise from the trucks, and barking dogs, poor wifi and low water pressure.

the bathroom had a horrible odor. the pool was too small. the parking is not secured.

disappointed that the spa was not available due to works

greenery, parking, layout, ambience

room service charge is high, considering what the locals are paid the costs charged do not reflect

quality was great. bees were a surprise but did room service.

the flowers in the room and the ones that come with room service

the front counter staff damian and the kitchen staff were exceptional

right on the beach, amazing view, wifi, hot water, relaxing atmosphere, and really good food

miss claudett did our massage she was professional and sweet , miss dionne and michelle from the kitchen they

the drive into the property and parking wasn t ideal

the parking is outside the property, the scented oil was overpowering in the room when arrived and

demario, entertainment team by the pool and karaoke at sports bar, and everyone on the spa team on the day of

the spa was pretty good

i liked all the authentic jamaican cuisine. the spa was excellent and the staff helpful.

the spa was nice

after we checked in, the restaurants were closed, room service would not answer, so called front desk, she

could not get wifi in the rooms properly, we were told to open the doors and it would be better

shower was difficult to get temps right, and wifi never really workedmeh from my room

the rooms were modern and comfortable. the breakfast was good as well!

we didn t have time to use it but there was a pool

the food is delicious my favorite is the bar area where they are entertainment to the max