that the spa is closed right now

the spa was closed due to covid-19 pool was overcrowded and we couldn't get seating on the weekend

too many kids in the jacuzzi area. i hate it

laundry facilities, good gym, bright and modern rooms looking straight onto the ocean

wifi too slow, definitely would not be able to work if i needed to.

m a starwood member and was told at checkin that i d receive a 10% discount on restaurants, spa etc at the

family friendly without being overrun by kids and noise

pool attendant

the pool is a bit small and in the shade, but we all loved the fact that the mai tai bar was separated from

other perks are that the mai tai bar has pretty good food, and you can use the shared pool and hot tub at the

spa a bit expensive.

the pool and spa area is wonderful and again has an intimate boutique feel

did not like the fact that the pool and spa closed at 6pm

spa is awesome

spa was at the temporary location due to renovation

was super helpful, rooms were clean and efficient, continental breakfast included yummy pineapple daily

i would recommend for families with young kids

location, friendly, helpful staff, good amenities, clean room, free basic breakfast and free wifi

would prefer a kettle and english breakfast tea with milk available

early check in with an upgrade; later check out, free luggage storage, shower available for late check

and spa are pretty basic but you are right next to the beach and the spa was handy for recovery after a

the spa was excellent - had the best massage in years

stay here again ud83dude00 there 24 hour washer and dryer too on the 2nd floor with a pool and spa on the roof

the spa sauna and rooftop pool were just perfect staff are so friendly and right next door to the

liked the swimming pool area, our studio room on 3rd floor close to spa and gym

the spa is a much better feature anyway

there is no real view from your balcony and the pool/spa is very small so i would recommend booking your stay

courtyard with the spa and pool is located tight between two buildings therefore there is no sun

spa and kids pool, free pass on the pink line

great location and spa/gym facilities

pool and spa we used every day

pool area could be more entertaining, maybe music. spa extremely hot

pool/spa is definitely a family/kid place

kids loved the pool, breakfast was awesome and made the mornings easier

location, friendly staff, complimentary breakfast, and comfort of the suite.

in spa services-very expensive

the restaurants were outstanding, and the spa services superb

spa was always booked.

spa prices were also extremely elevated

the pool, restaurants, and spa were all top-notch

and spa area is amazing

pool & spa were awesome - beautiful setting

pool and spa was great

the pool and spa are nice also

breakfast

we got stuck up at the spa for about 15 min as it would not register our key

against using the day spa here

lovely pool area with direct beach access, nice restaurants and amazing spa on the top floor

pool and spa great

nothing but i would ve liked the spa to stay open for longer hours. it closes 4 pm

spa is closed because of covid19

staff were incredibly nice and spa was first class

just some kids in back from the local waffle house doing what they can

playing in the infinity pool

rooms are huge with 2 living areas, 2 bathrooms, 2 balconies, 2 televisions, full kitchen and dining area

secondly, the pool was way too small

the pool was small and no place for except for 4 chaise longe - all full

the spa was excellent and relaxing, a bit on the pricier side of things

gym weightlifting equipment are wrong

good sized one bedroom suite with great kitchen

clean, so convenient to have kitchen/washer/dryer

the pool and jacuzzis are amazing

i also did not like that i was unable to use the spa relation area overlooking the beach because i got a pedicure

great breakfast, great spa services and comfortable beds

spa was divine

the spa and gym was nearby

my wife loves the spa there

pool, spa and bar with swings were great

a beautiful property with a lovely pool, spa and surrounding lush tropical garden

pool and spa were perfect, especially after the marathon

loved the pool / spa facilities. liked the king bed

the spa and pool

towel rack was loose, gym & pool were way to small and there was renovation boxes (ac units) lined up right

rooms are big enough kids running around, kitchen has all of basics so we cooked many meals in here and saved

limited parking. no gym.

loved the fully equipped kitchen- we cooked most of our meals

the size of the room and full kitchen and the view over the mountains, canal and golf course.

pool and spa area very clean and comfortable

spa bath didn t work in the room. there were renovations taking place in the foyer.

502 was right above the pool so quite noisy at times with kids in the pool, so suggest a room higher up

im a gym rat a bigger area to work out. be nice if you could expspand that area.

in room we had a small kitchen, microwave, utensils, coffee machine

the pool and spa were good, i appreciated all the deckchairs

the pool and hot spa pool were great

plenty of activities for kids in the pool area

free wifi in all areas of the hotel including the room

the elevators are slow. kids can t play in game room without a parent.

the spa and pool

great spa so welcoming staff great view and location

the spa ,shops and restaurants was awesome

used to stay at halekulani when kids were young

the spa and pool

the hotel has in-house coffee shop, spa and restaurant for dinner (never tried the lunch, it is good for value

a spa sure, but a massage parlor and a dive bar really lower the tone

spa was closed, charged $25

we arrived late and needed to do laundry and were still accommodated

hotel is great its busy and lively and the pool is great

the rooftop pool and spa was great with brilliant views

the beds have no business being as comfortable as they are and the rooftop pool and spa were the most incredible

the pool and spa were quite disappointing. spending time at the beach is much better.

the rooftop pool and spa area was excellent with views all around ,plenty of lounges

the rooftop pool and spa are good and there s a great view from there too, plus a bbq and games

when my family used the pool, the front desk keep calling us again to our room and this is what tjey said

and my sis in law my brother and their children, my daughter and their cousins, they were all kids enjoying

breakfast selection can be better at this rating of hotel

spa pool but that doesn,t suit everyone

location is perfect central of delicious restaurants, convient store, bar and literally a block from the beach

closest beach is great for kids

the hotel also has a laundry room in the basement as an alternative option if you wanted to do your own laundry

small gym. get some bigger dumbbell s and a cable machine! ud83dude0a

the spa was amazing as was our therapist, the hotel was fabulous at trying to accomodate our requests

enjoyed the pool and spa areas

services, facilities, it even had a batting cage on saturdays, spa was phenomenal

many kids in the spa like it was a swimming pool, a lot of parents seemed to let their kids do what they wanted

the pool and spa areas were a bit busy at times, and it could be hard to find a spot, but overall the facilities

facilities in the resort for all ages as well as beautiful pool/spa and gym in the hotel itself

really like our room with kitchenette and laundry

*having a full kitchen, washer & dryer and living room area with balcony to enjoy the gorgeous

fully equipped kitchen was very useful and housekeeping were incredibly quick to

no gym in grand islander bldg

pool and spa area

pool and spa was great

spa out side needs to be better

shops & beach 4) robot was funny to watch deliver food 5)pool was at a beautiful temperature but spa was a little

if i ever come back to hawaii, i would like to stay at the hilton waikiki beach resort and spa again

advertising room service and spa and wellness. none of the above exist.

the paradise pool area (mainly used by families) there were two spa pools that seemed to only open intermittently

the bathrooms at the pool were so nasty.

was great for the kids, everything was in walking distance

there was no room service

no laundry facilities & restaurant hours

convenient location enjoyed the gym and pool facilities

are extra costs for using: pool, gym, wifi, towels

we didn t use the pool, gym, anything other than the room

hotel, clean, comfortable beds, pool is small, waikiki beach is a bit distant, but quiet

for parking, spa was a bit pricey and our bed was a little hard but overall we would return

no spa in the pool area.

spa services & experience top tier

the spa staff and massage therapists were fantastic.

the gym and pool were as we wanted

i definitely enjoyed the spa facilities and lounging on the beach

the wonderful facials at the spa (highly recommend olivera

love an additional spa that wasn t kalia tower or paradise

the staff are all very helpful and courteous, bar 1 concierge

wifi was terrible around the resort and pool areas needed maintenance around cracked tiles not

area is pretty tired and outdated - could do with an update including a spa and nice lounge furniture

staff was extremely helpful and property is pet friendly.

the pool was closed as it was being reconcreted but the sea was potentially more delightful

wifi also very good, spacious room

liked everything. breakfast, size of room, soft bed, sofa in room, location, excellent wifi

something awesome in your stay one free snorkel lesson a spa day shuttle to and from the airport free breakfast

for two nights, wanted the end of our trip to be a nice relaxing few days at the hotel and some spa stuff and

of a walk to our room location and disappointed with the hours of availability for the pool and spa

the lagoon was such a great thing to have access to because it made it so easy to entertain the kids with a

it included a full kitchen, washer/dryer, huge bathtub and large bathroom with shower, living room, and dining

there are plenty of options like swimming pool, coffee shop, resto, spa and ect

finding the gym was a bit interesting - was easy once we worked it out

also wish there was a small step stool provided to assist my kids when they are using the bathroom sink, the

little outdated but still nice, wish the gym was nicer and had more free weights, also would have liked some

i liked the rooms and the pool area!!

the spa didn t have both sauna and steam

spa was closed so we had to uber to one nearby

hip, and small boutique experience, with a great bar and staff (thank you david at pool bar!)

location, early check in, kettle & micro wave free rent

modern rooms and gym

only problem was the heated spa was very busy and my kids couldn t use it at all

spa and massage clinic within the hotel was no longer there and this was something enjoyed

rooms themselves were very spacious and modern

location than some other hotels, great pool area and fabulous staff

unpleasant smell of laundry was the only thing i did not like

shuttle bus for guest no spa services no jacuzzi no hot tubs no entrainment for guest food in restaurant breakfast

i got breakfast daily for purchase at the cafe next to the spa on the third floor, good breakfast sandwhich

prime location, very convenient. bed was comfortable. wifi worked just fine.

i did not like the pool, i was expecting bigger pool and have kids pool and jacuzzi

nordstrom within 500meter - we had a suite of 2 rooms like living and bedroom where our 2 kids slept in sofa

pool staff are nice

we enjoyed the lobby (starbucks, stores) and the pool

lastly the pool is only open til 7pm and there was no hot tub either

location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store

location was great the hotel was nice it was a pain that we had to pay for room service (cleaning) so we just

felt like a spa in the lobby

we also loved free self parking right in front and around the hotel

there was plenty of parking spots so this service is not necessary, or at least give the guest a choice like

than i expected from our corner room; the room was a bit bigger than many in waikiki; the car parking is right

little far to walk to hot spots but doable & worth it given the difficulty parking near

experience at renaissance spa honolulu was exceptional

free spa area to do hot and cold plunge/sauna and massage for extra charge

also, in the women spa shower rooms, body wash bottles were all empty

room was spacious, beautifully decorated, and had stunning views of the ocean

spa facility being m/f separated

very nice hotel, spa and pool was excellent

clean and comfortable spa and sauna close to the mall voucher

reasonable pricing for late check out

renovation noise and a frog entered in the spa room

receptionist at the spa could have been better

the place is very good . exceptional spa . good staff . good spacious rooms but overpriced.

spa was very pleasant as well

spa services were amazing

also, resort/spa activities were less available than expected

the spa was too hot to go in

beautiful views from the balcony. nice & hot spa & a large room with comfy beds.

the space was clean, comfortable, and absolutely spa like

gym room could open earlier