nice pool. friendly owners great breakfast

friendly free breakfast

i asked for the wifi password the next morning

was great and the building was clean and i love the comfortable bed even though it wasn't enough parking space

the breakfast was excellent, very yummy!

we enjoyed the spa and the massages

spa django continues to be amazing as well

there were so many activities for us all to enjoy. the spa was awesome we used it all day!

we had the best facials at the incredible spa just steps away from our room

secluded and excellent spa services

paid extra for a spa tub in the room that didn t heat the water

my room light didn t work. spa tub didn t after 20 mins of using it

staff, cleanliness, comfortable bed, in room spa tub was amazing and the free breakfast options

the spa tub in the actual room, clean and check in and out was simple!

the spa could have been a little cleaner. found some dust and grime stuff

we booked this hotel specifically to relax in the spa after our flight but swimming pool was not cleaned,

pool, gym area, good working ac

want to use wifi

the breakfast was great. the gym and pool were nice.

the friendliness, the bar very nice social environment.

the pool and spa isn t working, closed the whole area. gym is way outdated

hot tub/spa was closed

pool and spa area were a great place to relax

the parking lot and more rolling carts and the phone in our room wasnt working

it actually had a separate bedroom from the living room/kitchen

wifi was a little slow on my first night but this was attended to by the heywood team very quickly

parking wasn t that great.

parking is cramped...

from the easy access to the parking and knowing there s a spot available at all times, for you, to the warm

parking was tight. price was high for a moderate room. had a off smell.

the bar restaurant

location, pool, free parking, excellent breakfast, and shuttle service.

lakeside view, free parking and free wifi was good

no indoor pool

the view, free parking and the staff was helpful and friendly.

not enough parking.

not ideal to not have a 1 parking space for each room at the least

the kitchen is nice and you can borrow bikes

the gym is under renovation so you hear that all day and a bar under my window spent the entire time jackhammering

the gym was great when it wasn't under construction

the gym is under renovation so you hear that all day and a bar under my window spent the entire time

be difficult to bring my elderly mom with her mobility issues and some steps to pool are uneven from front desk

lots of nearby shops, dining, gyms and plenty of parking

24 hr access to pool

free parking

more direction on how to get to check in would have been appropriate when we called from the parking lot

parking limited.

parking spots are sooooo tight, especially when other guests with gigantic cars insist on squeezing

there was more parking at the hotel but the parking near the hotel wasn t far so that s not a reason not to

parking is tight

even though there s a bar next door, we didn t hear any noise at night

the staff in the spa was not friendly and very difficult to deal with

-spa services front desk slow

reserved the spa because of my son and husband were going to a show

pool and spa was great with lots of clean towels available

dropped into the spa and got a tour, considered the spa pass to enjoy the steam room, sauna and jacuzzi in the

beautiful hotel with great restaurant and spa facilities

spa but staff tried to make outside hotel arrangements

spa was beautiful

spa was awesome!

only disappointing thing was that the spa was closed because of covid but i didn't have time to use it anyways

pool and spa were great, lobby with live music was also a great welcome.

location and cleanliness. staff was very helpful. loved the exercise and spa facility too.

there is a nice bar in the lobby

parking, breakfast and wifi were all so expensive

spa, gym, rooftop saline pool and hot tub were wonderful

bed was like a cloud. service was perfect. location great. spa fantastic.

great spa and gym, would definitely recommend. nice outdoor area with pool.

staff were very good, every one was polite from the check in,room service, spa staff and the cleaners

spa could definitely be better

i actually took a shower after my massage in the spa because the shower was much better there than the room