the bar and garden are very beautiful, relaxing and welcoming.

location for touring this part of the country, the bar food was lovely, and the quaint shops all around walking

the room also had a bar still there

in wasn t clear how you enter the property didn t know you checked in at the bar so everyone was waiting

no wifi so had to pay cash . no shade on overhead light . parking area in poor condition.

the spa bath in my room was a pleasant surprise and just what i needed after cycling

especially the spa bath

bed was extremely comfortable, powerful shower and excellent spa bath

excellent host. lovely rooms spa bath delicious breakfast and amazing fruit platter

wifi is not working in the highest room

spa bath and walk in shower

the huge spa bath looked good, but i never used it , the shower and sauna was all i needed

double spa bath and infra red sauna

the spa bath was very nice and the breakfast was scrumptious

double spa bath was so relaxing,large walk-in shower

only things that require slight improvement are the spa facilities that are beginning to look a little dated

staff, spa was beautiful the treatments were lovely and catherine made us feel so relaxed and pampered

everything from the room spa food and staff who all seemed friendly and happy to help

spa was very nice

i said the spa needs to be made more comfortable

the fact that you have to prebook the spa and this is not mentioned

paid for use of the spa and we really enjoyed the thermal journey

the spa facilities and treatments absolutely laid down

spa was great and the staff super especially the bloke from newcastle behind the bar belting bloke

only went for one night for the spa and it was booked up

staff where extremely friendly and polite food was brilliant and spa and leisure faculties were

the location was beautiful and the hotel/spa was perfect

swimming pool was also fab with access to spa pool and sauna too

loved all the spa facilities fantastic

food was excellent and the spa was an added treat staff couldn t have been more helpful we will be back

and hard working, the restaurant was clean and the food was excellent, the swimming pool & spa was clean and

our room was really comfortable and the spa was excellent

was spacious with a lovely view of the river

nice facilities with nice spacious rooms and bathrooms with nice bar area and dining area

thing i would say is changing rooms at pool and spa could do with a rethink, maybe bigger, does the gym equipment

the whole experience was brilliant, the staff were helpful, the food in the hotel was great, the spa was

if l could criticise anything, we think the spa should have individual changing rooms

entrance - have to walk through the spa to enter reception for hotel

spa facilities were lovely, again the staff were fantastic

loved the spa facility

room and spa facilities were excellent.

spa - pool lovely and facial super

the spa pool and sauna were excellent

no hair conditioner in the room - had to buy conditioner at the spa after showering there.

spa and pool area was quite slippery, and the chlorine in the pool was a bit intense

norbreck has greatly improved, since my last visit in 2021 , the pool & spa was excellent and i went half board

beautiful building and spa was excellent

again another lovely stay, the room were lovely and clean and very spacious,the beds were comfy,the restaurant

staff was excellent gym and spa was decent for 2 quid

the spa etc is 2 pound if staying in hotel

very enjoyable stay food absolutely fantastic staff cannot do enough for you very professional spa facilities

the swimming pool is on the small side and quite shallow, but having a sauna, steam room and spa pool more than

facilities for long as there was so many kids, the kids wasn t only in the pool but was in the spa bath too

very busy in pool and spa so didn't venture

the pool and spa looked beautiful but we didnt get chance to use it

the room had a 4-poster bed, en-suite and a spa bath, with complimentary toiletries and drinks

state of hotel last time any money spent on it properly in 1980s very dated decor spa bath blew dirt out when

the wifi was very poor

peaceful surroundings, restaurant meals and breakfast were top quality

poor wifi throughout, bathroom a little dirty in places, dim lighting in the bedroom.

to walk if not the tram stops just opposite the hotel ,the rooms have everything you need the spa bath is

i lied my room view , and the spa bath

good breakfast, historic hotel, epic spa bath....i now want one at home!

spa bath was very good

sociable the hotel wasn't very clean dirty and dust everywhere no entertainment no games no pool/spa or leisure

only that the spa was closed but totally understand why

the spa facilities was closed occasionally during our stay

building structure was really lgreat layout so was inside and the fact that it has a spa and gym and restaurant

friendly staff, easy to park, amazing spa facilities

bathroom as had a shower as well as bath, my husband used the spa facilities and he was very happy as had a gym

it s based entertainment nightly,easy access and definitely spa bath suite all round hotel relaxed

sea view, very spacious room, sofa by the window

had a spa bath which was great but at the expense of a shower as there was only a hand held option with

spa bath in our room was great ,first night did not know how to use it ,had to ask staff the next

the bath tub was a deep bubble tub, but it took ages to get it a third full and the bubble/spa buttons didn

the spa not being opened

clean spacious room at a great price, well stocked hospitality tray in room, reception staff friendly and

fab value for money disappointed spa was.nt open but did.nt upset are stay

would have liked a pool and spa facilities

toilet facilities are very very poor pool and spa facilities were missed but due to upgrading work windows all

there was also a pool, sauna & spa that we didn't touch due to time out and about

the indoor pool and spa was just what i needed after a long drive.

great on site facilities liked using the pool and spa and the sauna

pool, sauna and spa were great and very quiet during our stay

the pool,spa and breakfasts was fantastic staff was really friendly and helpful.