room nice, love the pool

the pool could have been a bit larger.

loved the fireplace in the room and our cozy dinner (on a cold night) in the dining room

loved fire pit and pool

pool and kayaks and canoes, etc

each room entered from the outside. room was beautiful and the spa tub was wonderful!

spa tub not working

spa tub in room was wonderful to soak in

spa tub

the spa tub was closed and they just serve grab and go breakfast, we didn't try it

spa was perfect

the food, spa and accommodations have everything you need

i enjoy when accommodations, food and spa are all at the same location

restaurant was fabulous, the spa was amazing and the grounds we're relaxing and beautiful

the excellent spa incredible food at knoxies beautiful landscaping

great location. beautiful home. loved the spa tub.

giant spa bathroom was a happy surprise

the room was lovely and the bathroom was truly a spa room as it boasted

spa bath was great

breakfast was beautifully done

view from the six floor of spa creek was great and so was the weather sun and mon

fail on room service / breakfast never arrived we ordered the night before they called at the time it was

no phone or clock in the room. bar and restaurant closed for renovations.

no warning that onsite restaurant/ bar was closed prior to booking

location and bar downstairs on waterfront

also said spa services but it is not in hotel

this used to be a pet friendly hotel. now, there is a 50 dollar pet

the gym had several pieces of cardio equipment not working. tv in gym didn t work.

stayed for the weekend and never received room service, room key did not work for pool/gym

clean, convenient, comfortable pillows and bed. nice bar area and staff.

family and i was so happy and excited the spa and pool was awesome

the tv was also not functioning properly seems the wifi is very slow we were at the 8th floor so not sure if

great breakfast, pool and hot were very clean. cleaning staff .

the second one came via room service and was still overcooked

the rooms and gym are dated, not kept up well, and there was visible dirt/dust all around the edge of the

and what the hell is wrong with the spa tub

all except 2 problems we encountered: cold spa and sink clogged

hot spa was cold. sink clogged unable to use.

we loved the spa in our room because we had just gotten married!!

the pool and spa were great. also, i love that you have pet friendly rooms.

the room, it was adorable they put rose petals and decorated the room, the spa tub was amazing and the

freedman went out of his way to make our pool/spa experience wonderful

and when it comes to the spa and the indoor pool the whole family love it very much

swimming pool

my kids slept until 9am. they were comfortable and happy and didn't want to leave.

wifi was a bit slow/couldn t connect - had to pay for parking

found a roach in our room, the spa tub broke, the breakfast wasn't complimentary, and the high speed wifi was

got the spa bathroom for the reason of using the spa bath but it was too dirty to use and even after

the spa suite. the pool.

also had problems with spa tub in room after filling up over few times black stuff floating inside

the advertised pool and spa were closed

the price, a heated pool, hot tub or spa service on premise would have been nice

wish there was a spa and a fireplace

you guys lead your quest into thinking that the breakfast is free with the choice of the room but it's not

re looking to watch football in the bar area and get some food

evening and morning staff - front desk, maintenance, room service - always above and beyond

the website advertised a swimming pool but didn't make it clear it was a partnership with a spa, the directions

too much noise from people passing in the corridor going to the pool and also can hear kids screaming

the laundry was also good and often vacant for the use

no room service and i had to travel to the lobby to use a microwave.

no pool

couldn't cancel my spa booking

spa experience could have been better

spa wasn't fully operational

the spa is excellent.

everything, specially the spa and the restaurant bygone.

spa is wonderful. staff are amazing .

the pool was awesome for the kids and they made friends there during an evening swim and played marco polo

right next to construction. no pool for kids.

i loved the staff. they were friendly and very helpful. the gym and the pool was great as well.

i didn't realize it was so close to the harbor, where we could've sat and my kids played by the water

expensive parking, no microwave, no spa or hot tub. kind rooms lack harbor view

the room service food was not a good value

location of hotel, room cleanliness, early check in

onsite bar and restaurant

was right across from the inner harbor kids loved the pool lots of parking options including in the basement of

check in was fast. wifi worked well.

roof top pool and bar was a big hit

the breakfast included options were a nice variety package

were tinted but it still made me a little nervous, especially since we were in a trip with little kids

needed a stronger wifi signal to stream to tv

the wifi was weak

it was big and spacious and had a kitchen that was stocked with everything we needed

free breakfast and rooms were fantastic!

like everything about this hotel stating from the parking attendance, front desk, the breakfast was amazing i

is it nice location? it was pet friendly.

the spa tub was amazing

the hotel is beautiful. my room was amazing, the spa tub was the best part.

spa suite was definitely worth it, and the view was incredible.

great for kids

2 tvs in room, ideal for kids

decided to go to the spa and the hot tub was no working

and spa/no pool towels

the pool was an added bonus especially during the winter

no room service

breakfast was good and convenient but a bit pricy

the design is super fun and leans into an opulent deco look and the bloom bar is excellent

location for those without kids/families

good at ash bar was yummy, drinks at blooms on bingo night was fun

it was artsy and it was nice having the three bar areas - a - 1 for

wonderful bar and restaurant downstairs

perfect spa, very tasty food, recommend to take benedict eggs with maryland ham - super tasty

lack of room service.

hotel has a free bar with a variety of different drinks and a big assortment of table games