also, we were there on a sunday and monday and we looked into the spa there but it is closed on mondays and we

great view. great location. great breakfast. great spa services.

the hot tub and spa were very relaxing and calm

a charming spa and location

location spa breakfast view shower - great water pressure

the spa bath was awesome

enjoyed the outdoor pool, enjoyed our spa tub, comfy bed.

the spa tub was awesome

the shower does not accommodate large people in the spa tub rooms

spa tub was aesome

bar fridge and keurig coffee machine

breakfast offered many options

amazing hotel. very good breakfast and good service. 10/10 - gym and pools

the only issue was that the pool was under maintenance so unable to enjoy the pool.

for me the staff were the big catch and the location. the breakfast was very satisfying too.

spa bath

the set up the spa bath the location

comfy beds and accessible network. the spa bath is great!

the pool and spa was a bonus

the wifi was a little slow.

lack of access to a microwave, they were not very clear about the fitness center or spa being closed until i

good pool and spa facilities

loved the spa tub

spa tub was a delightful experience and the bed was comfortable

nice spa bath

wished spa hot tub had been working. more variety at breakfast like pancakes and waffles.

amenities offered like the spa were broken the pool was small and the sauna was horrible

broken elevator, ice machines and the spa has been broken for 3 or more years

was so old and really need renovation, fan was noisy , telephone doesn't work, no room service , usually no one

wifi is terrible, while attempting to watch a 15 minute you tube video, lost connection 7 times

beds weren't comfortable ( person preference i know) the television didn't work properly and the wifi only worked

close to all activities, water park is great...my kids loved it.

love the court yards and the watching my kids play cards with me and my kids love walking the window bridge

not enough towels to bring to pool..had to pay for towels.

wifi was bad and we had to use our data also it was not as good as our last visit so we were very

the shower didn't have hot water, but the spa tub had hot water, no issues with that.

the room had hair on bathroom floor and the jets in the spa bath looked very dirty as we were scared to use the

the main objective of our visit was to use the pool and spa area

the spa tub how close it is to clifton hill

vending machines were all closed, no clean towels everyday, pool and spa was closed

room was updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids,

with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine

with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine

the pool is well taken care of, clean

was small for kids only

we had a spa room and it was fantastic

the spa tub was very nice, the bed was very comfortable, and the bar fridge was quite large

then i went to run water in my spa bath and it took 3

clean room. spa tub worked great

spa tub was newer and bed was comfortable

competition and it was convenient to just pop in and out of our room as needed - also used the spa at the sheridan

the spa was close

great pool/spa area

pool and spa needs improvement

loved that adult time in the pool was from noon till 6pm

i hope you would change the spa water more often. the water doesn t look clear.

not closer to the lake and a spa .

spa and pool is basically a small room, no changing rooms, nothing special

they can remove the spa and jacuzzi tub. it took up space and kind of weird.

the comfy beds and pillows, the spa on the ll is where it is at

the bath spa was

nice pool

clean, great location, close walk to the falls, casinos and bars.

perfect place very beautiful with that swimming pool

a non-operating electric fireplace and mantle was being stored in our room, for some reason

the spa tub didnt work

the room was clean and spacious

they offer daily buffet but we opted for room service and it was delicious and very fresh

the amenities offered, such as the fitness center and the pool, were well-maintained and added to the overall

great view of the falls. easy access to casino restaurants

the modern atmosphere made the room cozy and comfortable had a fireplace in the room and was very spacious, the

rooms are very big and clean, spa and restaurant on the property

amazing property and service! also spa and restaurant were outstanding!

spa is on deck for round two

, just the spa message inside the hotel is so pricey and thus is not related to the hotel at all or its staff

the in-room coffee was tasty good, spa tub was perfect and i was pleasantly surprised by the electric fireplace

heated towel rack, colored lights and the steam spa was awesome

room with the spa tub and fire place that looks out into canada was beautiful and great to see the fire works

the view and spa tub in out room was great!

the spa tub was great

the food is great and the spa provides the relaxing atmosphere your expect

outside hot tub in the spa was always crowded too small

wonderful spa and hotel. staff helpful and friendly

restaurant and bar inside

the cost of the place, i expected a quiet pool and hot tub area but it was packed with loud young kids who were

we had a room with a spa tub and would of liked more towels.

the pool was great the hot tub and sauna were extremely fabulous. felt like a spa vacation.

whirlpool spa inside the room was awesome

nice spacious room

gym needs improvement

we walked across the street to the pillar and post for our spa treatment

situated in beautiful old town notl , i booked a night for my wife and i because she had a full spa day waiting

beautiful property & very well located. parking available onsite

the fireplace was fake which was good because it was way too hot in the room to begin with

the room was smaller than we expected and the wifi code did not connect.

was perfect from the location,the room, the bed ( super comfy), and we especially enjoyed the spa bath

water for the spa couldn't hot enough

spa tub had no heat control and the water got extremely hot

upgraded us to a spa room no questions ask and no extra money when they realized they had book our room for a

also having the jacuzzi spa tub in the room was just the icing on the cake

the pool and spa area needs cleaning :)

breakfast was good

staff was friendly and they were very kind to accommodate my request for early check

reception staff was not good dont have that much breakfast option

my kids loved the pool

spa bath after a long day of walking made it 100 percent worth it

good clean room, nice personable owner. large spa tub. close to downtown

not all the sprays on spa bath worked

clean, friendly, accomodating, nice room, very comfortable, love the spa bath

spa tub was amazing after all that walking

paid an extra $30 for breakfast when we booked which consisted of a banana, juice box and a granola bar each in

amazing location which is centre of casino, clifton hill, club7

no breakfast was provided or included

worth it staying value for money, so clean and friendly staff close to casino . awesome

no breakfast

though the website states there is a spa and heated indoor pool, we were unable to use either as the spa had

in washroom was falling apart; luggage in staircase which no one cleared out for at least 2 days; spa

somebody using fire exit at the back door near gym area doors

beautiful updated rooms and the breakfast was a bonus!! thank you

cons: pool was closed during our stay for renovations (not a huge deal)

didn't get to go to the spa but will next

the spa was closed

room service was fantastic very efficient and pleasant

was having to pay for parking each night we stayed, the second thing that i didn't like was the wifi was horrible

in around 9pm and were disappointed to find that the rainforest cafe was close, and there was no room service

the pool looks like it needs to be renovated.

pet friendly and closer to a wide variety of restaurants

free wifi worked well

close to the casino. clean rooms and friendly staff.

had no cable, the roku box would not connect to the wifi network so basically there was no tv to watch a movie

we used the spa for services, the sauna, and dined at both restaurants for lunch and then breakfast the next

the spa was also excellent

the spa facilities are excellent and the staff efficient and helpful

the spa facilities

spa staff conceiige

room was splendid: extremely well kept, very spacious, comfortable bed, large spa tub, large closet space, big

i didn't like there wasn't a step stool to get in and outta the spa tub

wifi reception/speed was not the best on the upper floor (24th floor) we stayed on but was better

rooms were clean, great size for a family of 4 (2 adults, 1 teen and 1 child)

we loved all of it...the bar with music, the big screen

noisy neighbors shaw spa no longer here so my hopes for a spa treatment dashed

some problems also with secure wifi that were fixed before our last day there

would be nice to have a bar menu, different from dinner/ lunch, things to share, snack on. etc.

breakfast was good and bar staff friendly

i am not sure if the zee s bar is part of the hotel but overhearing the bar man bad mouthing our table did

location and friendliness. spa was great after hours of walking. helpful concierge.

spa and location

even though our checkout time was later in the day, room service was keen on coming over even though we said

that the breakfast didn t offered eggs bacon jam

we would have appreciated a 2nd bar of soap for the shower

jacuzzi spa was nice! great location, can walk to anything.

i did not get the spa tub requested. the sheets were ill fitting

breakfast was good for free, the coffee was quite good.

no sauna or pool or hot tub, one of those would have made it more enjoyable.

expecting the breakfast would be more healthy (wishing to have whole food next time, eggs, bacon, sausage, etc

spa tube was with a stain on the middle, i think it s because of a lot of use and it should be

i loved that we had the spa tub in our room, it made the stay even better!

it had an extra big spa bath

spa tub was not so clean should be cleaned more often

spa tub was excellent, we received a complementary upgrade and it was amazing

the wonderful spa tub

only thing was our jets didn t work in the spa bath and hot water runs out quick.

the rooms are spacious the best part is that you barely hear hallway noise (we were across from the elevator)

loved the spa tub in our room and the free breakfast that was include it definitely had a lot of options

i had the king room with spa tub and fireplace

the spa jacuzzi tub

rooms with a nice spa close to casino

must provide more kitchen appliances

oh, and it's free parking toooo

conditioner leaked in the beginning there was a pool of water on floor nothing to worry about probably was the

i just wish that queen's landing provides spa in the same premises so we don't have to move to other facilities

loved the swimming pool, sanua and the spa which was perfect for the rainy day

there is a fitness gym, spa and pool

outdoor pool or spa would ve been nice, but maybe because of the weather it s not practical

the pool and spa facilities were immaculate, clean, and absolutely beautiful

a lovely hotel with great spa and pool

amazing pool and spa on location, clean and beautiful place

spa was not all i expected i got a massage expecting it to be something it wasn t 65$ for 25

with spacious rooms

bed was cozy, room was clean, spa was perfection, staff was so nice

spa time!!!

was not in my favourite room in the 6 floor spa room

i liked the smoking veranda and the spa tub

i was not in the 6 th floor spa room

i was not in the 6 floor spa room

we had to pay for parking and a spa fee

they upgraded our room but no hot water so couldn't use the spa anyways

the pool area was very nice but i would have expected a jetted spa for the price

also my kids finished swimming then we had to wait for the staff to come open the door due to the card not

pool was open which was great to keep the kids occupied

@parking- they have nice parking as well

the managers were great, they said hello at breakfast but otherwise left you alone

the wifi was good, but a bit spotty

rooms were clean with sufficient toiletries and a good breakfast

would offer a better breakfast experience, but for the price and how close it being near all the attractions

plus, the cleanliness of pool & spa (a lot of dirt floating around) needed attention

i would love to return to try out their spa facilities

deep tissue massage at the spa on the premises was outstanding

truly special :) we also had a massage at the hotel spa and i haven't felt this relaxed in a while

thing i was disappointed with was the wifi connection - i followed the instructions that were given with the

it was a nice hotel,clean,entertain for the kids to play arcade,pool and gym.

to go out to the laundromat to clean my clothes, when this full-service hotel has a coin operated laundry on

hotel is always accommodating with our requests, which is mostly a late check out after a very late night at

nice pool and large arcade that the kids enjoyed

they have a laundry room which was neat

the pool/spa after a cold day outside, coming in and swimming and then using the hot tub was a treat

spa tub was the stress relief needed.

chlorine in spa hot tub was so overwhelming and irritated everyone's eyes - it was not enjoyable

spa , pool , our room with view of city all excellent, did not use the arcade but it brought back

a bath mat inside the shower or a shower bar to hold on would be the only thing i could think

room was comfortable and worth the slight upgrade for fireplace and spa tub

king room was very spa with a seating area which made it comfortable to meet with the other couple we came with

location was great, we had a spa room and that was great as well

spa tub didn t work. pillow cases were too crisp..too much starch? mattress was very hard.

room was clean, cozy, loved the fireplace.

loved the double spa tubs in the atrium!

i booked a room with a king bed and a spa bath and i got a room with 2 beds and a regular bath

the spa was on reconstruction

the pool and spa amenities are very nice

4 year old and 2 year old lights were on and off in the play area with technically problems wifi wasn

the pool & spa were great

the pool and the spa is wonderful, great location

the spa room is amazing!!!!!!!!!!! the staff was friendly, and the breakfast was yummy.

the pool and spa were so nice. everything looked and felt clean.

enjoyed spa and swimming pool

location close to the falls, we stayed in the jetted tub king room with a balcony and large spa bath big enough

i like the location. the hot spa tub it was amazing.

the spa , swimming pool, and restaurant

wifi

the pool was cold, and the wifi by the room was poor, but ill will give them 10/10

and spa water was dirty

skin floating in the spa area of the pool with the grey nasty water

the heated pool and hot tub/spa were very relaxing

pool and spa were well-maintained and a nice size

location, good breakfast, late check out, really no smoking room.