no wifi in our room 110

room service was also great, but all the condiments were on ration

breakfast was very good.the staff were very helpful and polite.

fantastic room, friendly staff. excellent breakfast

park for the kids within 2 min walk from the hotel

the spa was in different hotel but still no treatment at this time of year when you need

it was clean, the bed was very comfortable and we loved the spa bath

fantastic view from seaview room with balcony. spa bath a bonus.

reception from front desk immaculately clean hotel - same with the rooms - spa bath great - first class bathroom

the spa bath in the room was a wonderful bonus

spa was closed even though advertised

spa pool was just

the spa facilities are at a different hotel 20 mins walk away

no spa facilities

gym spa balcony

lovely location, food and service. rooms were comfortable and clean and the spa was a bonus.

you could step out of the spa straight onto the white sandy beach

using the spa facilities - and using the outdoor jacuzzi which was extremely annoying, it hendered on the

hotel has a lovely spa area with indoor and outdoor pools, sunbeds and a poolside bar

it was great to have a swim in the spa and pool

good spa facilities, friendly staff

the spa area

location was great, breakfast was lovely & plentiful, pool & spa bath were relaxing & due to time slots were

swiminnig pool and spa are very clean and nice the breakfast delicious and huge portions

location and very clean hotel; pool and spa facilities are good; staff was very nice and

rooms need updating, the pool jacuzzi/ spa wasn t working and the pool needs updating

operated system for the hot tub and had raided my coin jar as partly i wanted a relaxing/recharge spa break as

liked how friendly the hotel was, and the staff, the pool and spa tub was nice touch

on site parking pool and spa location and good value fo money.

there are few important facilities nearby such as public laundry, restaurants, etc

big and quiet room - flat screen tv - great free wifi - spa - swimming pool and gym - big bathroom with tub -

the spa is the 'wow' feature of the hotel, with a variety of treatments available, a jacuzzi, indoor

room, fantastic breakfast and evening meals as well as exceptional pool and spa facilities

were large and spacious, staff was very nice and attentive and the food was amazing

my wife and i can't stop reminiscing on the amazing experience of all the spa facilities

the hotel has a spa sauna , pool and a beauty room which is a bonus i treated myself to a treatment which left

very friendly, helpful staff. clean and tidy room. lovely spa and pool. would definitely return.

the spa facilities were really nice, once again the staff were friendly and provided high quality

the spa was really nice, my facial was beautiful

do with better access to the swimming pool, gym and spa for those who find stairs difficult

booked the superior room and the king room, they were both very spacious and the beds extremely comfortable,

the big spa bath, the decorations in the bedroom and the paintings.

stayed in the deluxe suite with the spa bath and it was the nicest room we ve ever stayed in

was stunning very boutique dressing gowns, slippers and toiletries provided spa bath definitely a bonus was

room was lovely, loved the spa bath

spa and the pool the location

spa and swimming pool

food, spa facilities, location

spa area was nice (but old)

decor in bedroom, restaurant & spa very tired & dreary

spa facilities great and very clean and massage superb

was abit disappointed that it was difficult to book more treatments at the spa facility in the hotel as fully

the treatment and spa facilities were fab

was amazing breakfast lovely loads of choice spa very good but a little tired room nice and quiet and big staff

i love the spa ,sauna and jacuzzi was perfect english breakfast

spa and pool area also so good

very spacious room, very clean and nice staff. great spa facilities.

the indoor spa is small

didn t have a spa but they are building one and should be ready next year so i will look forward to using that

spa an added bonus

room was spacious and the beds were incredibly comfortable

spa area was fantastic

we had a lovely time making the most of the super pool and spa as well as the beach

bar was nice, food was amazing, breakfast was too, receptionist was friendly and always smiling, spa services

can t wait to come back and ensure we have enough time to use the spa facilities

great spa facilities and comfortable bed.

the spa facilities were absolutely fantastic and provided the perfect place to relax and unwind

bed very comfortable excellent nights sleep spa facilities fantastic and breakfast outstanding

wonderful comfy bed, the spa was amazing and staff and food excellent ,,

very clean modern hotel with lovely spa facilities

the swimming pool was wonderful, with the perfect temperature, plus the sauna and spa were amazing too

the way to spa facilities is a bit inconvenient because it is through main entrance.

spa was a good facility

excellent spa and indoor pool facilities

the rooms were clean, spacious and functional

family member really good location with easy disabled parking at front of hotel good pool and spa

spa facilities free lovely breakfast and value for money, waiter/waitress again very polite and

i recommend, if you have time to visit the spa and pool with it's unique victorian architecture

you can book the spa for an hour for

the spa facilities were great but looking quite dated. definitely in need of a revamp.

i loved the 4 poster bed and spa bath

no room service available at midnight

perfect location being close to the pier and town centre..lovely bar and restaurant area

room service only offered sandwiches, and no room service menu in the room.

due to covid, no room service at all currently, you have to ask for fresh towels etc if you want them, although

spa is a real bonus for just 5,- extra

hotel staff brilliant spa relaxing food gorgeous room was massive clean and ice over to the

i personally prefer the spa area with quiet music rather than disco

were absolutely huge we booked a small double room and it was massive loads of floor space and big windows

good views from the hotel beds/ bedding really comfortable love the oldy worldly feel and decor spa facilities

room was spacious, comfortable and we could adjust the temperature to our preference

fantastic amenable staff lovely spa great location

the are good and welcoming, the spa area are good

room was excellent, we use the spa with my daughter it was perfect for us and the food was great we had diner

this time i had a chance to visit the queens hotel&spa

the spa is ok downstairs and no lift so not great for anyone with disabilities

spa facilities included in price of room

hotel was lovely inside, spa bit was nice

didn't use the spa facilities but looked fine

the spa was dated and the parking was very tight

staff could not have been more obliging, including keeping the spa open late for us to celebrate my partner's

points, but there was always a queue at reception and please, please keep the spa open until 7pm in the winter

we also took full advantage of the pool and spa before checking out

with the pool it s great out of season, when you have a rainy day we just go in the spa and relax

spa facilities are a little outdated but still fabulous

service number constantly stated that no one was available to take the call we went to use the spa facilities

months before our stay that the ibis was overbooked and we had been reallocated to the mercure spa hotel across

the hotel has pool, spa etc

was nice and warm for the kids

there was no breakfast option

the sister hotels had facilities for the spa and another sister hotel had a treatment room it would of been nice

indoor spa facilities in other hotel

spa with swimming pool, showers and sauna

hope to be back soon as really enjoyed the stay. the spa was great.

hotel is easy to find access to sister properties with discount for food and spa treatments

spacious shower cubicle and clean

staff were super polite, the spa was lovely and the breakfast in the morning was very good

staff so friendly, gray location, spa is superb.

had a lovely hot stone massage - spa was really lovely

the use of the next door spa was relaxing

room for our 20th wedding anniversary and loved in particular the beautiful big bathroom, luxury spa bath and

felt like an apartment with its own private staircase and luxurious spa bath within the lounge

my room was so pretty and the corner spa bath was lush

the spa bath the bed the lightning

spa bath ,historiy of the manor house.