the good part was the swimming pool and the

units were leaking, freon, gas ,caused headaches,the room was dirty the floors all the kitchen utensils, plate

great pool with a separate area for children

the bar had very expensive drinks served in cheap plastic glasses

room service was very hit and miss

in the mini golf area, they left us without lights

the facilities, price, location, comfort, room size and cleanness, swimming pool

i love the location, the cleanliness, just an amazing place and the pool and massages in the spa

the hotel pool gives you the impression that there is a spa and then the pool

cabinet fell off their rails onto the floor and we struggled to safely enter the ridiculous spa tub with moldy

pool and gym are very nice

the bathroom too old and the pool too small

no info on spa location, pool or restaurant shcedule or parking info

the spa staff was excellent

food from restaurant was more than delicious and the spa is worthy.

it has super nice staff and lots of things to do. the spa is the best part of the hotel

the spa was great too, very relaxing

pool, room quiet at night, good location for port, sea front and town

excellent helpful staff, good location, parking place.

the rooms were clean and the gym and pool was good.

very good when staying in port of veracruz. nice outdoor pool, good rooms

the pool area could be cleaner and would also

wifi was a little slow

didnt get the breakfast with the room, but the two times i ate were delicious

the parking in lot is outside and there is no connection to the hotel, it is necessary to walk outside

the wifi was really awful

breakfast that was supposed to be included was only for one of us and was not a good breakfast

laqshe gave us no information about wifi code or hidden restaurant merely a key to a windowless room

we had a spacious room with airco and big bathroom. very clean. fast wifi internet.

- i asked for room service to clena the bathroom but they did

- i asked for room service to clena the bathroom but they did almost nothing

wifi very good

clean & spacious rooms, easy to find, good swimming pool, near bus station

i liked the pool very well

love staying here because it has a nice pool and is very close to the bus station

horrible wifi.

the wifi worked and was stable

wifi was good and fast

on weekends and also there is a buffet breakfast, the hotel have pool with a little bar, gym, spa and other

the pool was not open everyday which was strange

people nice.lots of near by restaurants.the pool view is good.

there were not that many snack and drink options in the pool area

kids complained every time we walk by )pool was okay price to much for this place

spa was great

breakfast was expensive.

for it to be ready, we were offered a much better suite on the 2nd floor with views of ocean and pool, and more

is no playground for kids and not much kids entertainment, the food is too pricey, some of the rooms do not

we were still able to relax at the swim up bar and have some poolside nachos