appreciated the pool and spa after a long exhausting day

love the small hot tub, exercise room, and pool

the shuttle service to the airport was great

i had issues connecting to the wifi and especially casting to the tv in my room.

ike shouting on me) we are booked out

clean, and comfortable facilities. good swimming pool and gym. polite staff. plenty of parking.

breakfast, small pool and exercise room, convenient location with airport shuttle and sufficient parking, office

was a short stay, didn't have chance to use gym or swiming pool

its spotless cleanliness, friendly staff, and well-maintained facilities including convenient parking and easy

parking was fine

spa bath jets need cleaning

a little motel with spa and gym is nice for the price. will return for sure

the spa is nothing to speak of

don't think there was anything, we are from london ontario, so we had to take my husband and my kids ashes back

nice and clean rooms near the airport. the hotel has a gym, a whirlpool, and a restaurant.

having a bar fridge and microwave helped us a lot

amenities limited (in hotel and nearby) but bowman's bar and grill (five minute walk up the street) is great

staff was polite and helpful and they had a free ev charger

would be better if restaurant on main floor and if they had a hot tub and indoor pool

friendly staff, the restaurant was good and bar was good, but limited choices

the restaurant and bar area looked wonderful

excellent unlimited breakfast - hot & cold options , coffee always available , pool & spa is amazing - clean

pool and spa were amazing

they have free parking and wifi

view from the windows made the kids enjoyable after seeing airplanes

one of the largest and best breakfast areas i have seen in a hotel

it was like walking into a spa each time we went into our room

rom was great and breakfast

beautiful room, friendly staff and great breakfast!

great location, staff was courteous, room was very comfortable. the gym was great as well.

room service took over an hour and was cold so a bit disappointed here, but otherwise, everything

the pool spa and the park for the kids

the pool and spa :)

location, spa room, small kitchen

there was only hot water in the bathroom sink (both knobs) and i personally think the pool and spa closes too

the pool and spa were great to spend time in during the heatwave

my friends and i stayed in ottawa because it was close to le nordik spa in chelsea, quebec

did not eat the breakfast

a lot of small petty charges, shady hidden charges for everything, very outdated bath look old

pool rooms for kids & teens.

room services and location

no continental breakfast because of functions and the spa wasn t available which is fine but price should

wifi sucks and they're isn't any pool...

free wifi

enjoyed having the kitchen with the room

we rented bachelor suite and deluxe suite and the rooms were big and with full kitchen

pool was lovely temperature and bonus to have the spa which was nice and warm

hot/spa tub had an odour...the smell reminded us of clr.

loved the spa tub

kids enjoyed the pool

i was able to get a late check out which was very helpful

location staff. and breakfast

quietness staff attitude fast room service

after we mentioned it was our anniversary, room service brought us a tray with champagne,

the location. the modern gym. the breakfast buffet is really good and lots of choices.

put us in a smoker room, although i informed i wasn’t a smoker and had 2 kids

we went to ottawa to enjoy the nordik spa in chelsea which was a pleasant 20 minute drive

spa area was not up to the mark. shower by the pool was broken.

the spa and pool are okey, not great

hot tub / spa not operational

we stayed in (531) smelt like dirty feet or hockey bags restaurant staff was rude when i ordered room

didn t have cutlery in the kitchen, otherwise a fantastic room.

we were able to do laundry and cook a meal

brand new high quality kitchen utensils

having washing machine and dryer were handy, and a functional kitchen

spacious and the kitchen was very well stocked with utensils

- the spa treatments offered seemed too expensive to consider

a few kids in hallway were a bit noisy but nothing terrible

great service and location. excellent gym facilities.

they have a very nice pool and whirlpool

breakfast was great, perhaps a little expensive

we like to enjoy a hot bath- both me and the girls, we had brought products to do a spa day- we were unable to

my kids loved the indoor pool which was built in 1912

the pool was a nice bonus but the location is simply perfect for seeing ottawa

wifi spotty

wifi is free if you ask front desk for password

girl who was at the spa reception

old no spa so sauna cold water indoor pool short staffed with many delays restaurants with poor food

room said it had a spa bath but it only had a stand up shower?

as it turned out these problems and our difficulty getting access to wifi or using the phone for outgoing calls

breakfast was great

not your fault (covid) but disappointed that the spa and gym were closed.

think the $50 cleaning fee for bringing a pet was a bit excessive in our case

the gym and pool looked really nice but we didn t have time to use

pool was great as was the gym facility restaurants were excellent and the servers were friendly with the children

pool area seemed too closed in.

spa suite king bed

we spent the evening enjoying tea and treats having great conversation with family around the fireplace

fireplace is a nice touch

not a very comfortable bed, bad wifi (weak signal and regular disconnects).

the swiss hotel was charming, clean and cozy, we had a nicely decorated room with a fireplace

the self servided laundry was convenient and helpful

only thing that was a bit of a disappointment is that we were told breakfast was included but we never saw where

there was no continental breakfast. for the price, breakfast should be included.

the pool is warm and big enough to swim

we didn t use the bar or restaurant as the choice outside was very good

gym and pool facilities were great

the hotel had great facilities, i especially enjoyed the pool and sauna.

stores have moved into rideau centre, leaving many store fronts for lease and a hangout area for kids

stores have moved into rideau centre, leaving many store fronts for lease and a hangout area for kids

gym, pool, dining all top level

rooms to hot. was told maintenance guy would come . never did. kids had asthma attacks

very comfortable bed nice little kitchen with coffee maker

room was huge and had separate sitting and workspace areas as well as a kitchenette space

bed was not very comfortable and it would have been great to have room service, although the restaurant experience

nice spacious room. and underground parking

the breakfast variety was a bit small and repetitive. the spa is not great.

breakfast was great

location at the city center, stylish rooms equipped with everything needed, including kitchen, very good breakfast

great wifi everywhere

room was comfortable, with room service available for added convenience

i liked how convenient it was with the spa connected.

use of the spa at a reduced fare

suite very spacious

spa was quite greatlarge i loved my

i like that my room had a balcony. the fact that the hotel had a spa made it extra special.

the hotel room has a big spa bathtub and i liked it so much

the spa bath did not work

located within easy reach of the 105. ideal for the spa or skiing.

the spa bath was amazing, and the complimentary soap and such was lovely

lovely room with a spa tub. very clean and comfortable.

plastic glasses room service doesn't answer the phone

gym is in a very poor condition

this day and age you expect to have rock solid wifi in a hotel and this definitely did not meet my expectations

breakfast was excellent. all the services met our expectations.

pet friendly and the people are so nice

we enjoyed the spa and the outdoor pool and the view was just stunning

temperature of the pool and the spa was not warm enough

everything was great! the staff was amazing! the spa was very satisfying.

can be considered to equip self laundry service.

cavil is food service at the pool is reeeeeally slow but they do warn you (kitchen is two floors away)

we liked everything, free casino shuttle was a plus and the spa was amazing very nice pool area.

was nice , they have a spa bath for a fair price and they let me check in at 12 instead of 4 that s amazing

very comfortable bed - large room, very clean - cozy with a fireplace and a leather sofa - large spa bath + they

the spa was closed off, was not warned

liked the spacious room, the big spa bathtub

stay, the facilities were wonderful and well kept , breakfast was delicious every morning, the spa bath was an

breakfast food that was included wasn't the greatest and our spa tub plug didn't keep the water in the tub

...the breakfast lady was awesome. she make sure the kitchen is well supplied.

holiday inn was spotless, welcoming, lots of extras, breakfast, coffee all day, if you forget something toothbrush

clean rooms and amazing breakfast. wonderful pool area for the kids.

have stayed here many times and we have a favorite room, the queen spa room

room with a spa tub ( our favorite ) very quiet location

spa suite

always book the same room, the queen spa and find it the best room for the value

we have a favorite room and it's the queen spa room with the oversized bathtub for two

they stop our access to the wifi one before our check out

excellent room service.

wifi very low speed

the breakfast was just ok. also the swimming pool was out of service

good parking and wifi

we love the spa and they have made some nice improvements

location, spa and overall look

loved the spa area

i like spa and it s close to promenade

we really enjoyed the spa it was a nice area to relax and disconnect

was a cute little hotel with a beautiful spa (sauna inside and large hotubs outside) with lots of seating

i like spa and sauna

location, spa and overall look

the spa was wonderful and the staff was friendly

spa experience was outstanding! personnel very friendly and helpful!

pros: updated, spacious, and clean room

been coming to the spa since i was 16 and the amazing booking lady angie who has been my booking agent for years

very clean. spacious. great restaurant, spa and gym too. loved it.

spa like atmosphere clean comfortable bed and pillows great views of fall colours on the gatineau

i enjoyed the little extras in our room such as a good blow dryer, a laundry line in the bathroom to hang wet

king bed was spacious and comfortable

pool was small and no hot tub

stayed at end near stairs very noisy with kids runnung up and down stairs late at night.

great breakfast, great location, super friendly staff, huge suite. lots of parking.

the breakfast area was not very clean. food on the floor and tables not wiped.

bed was very hard and it said on the site that there s was a spa but it s not working anymore

parking just to the door

this motel has a great kitchen space for use by guests

parking was free but barely adequate for the number of rooms (we almost got

quiet, friendly staff, nice jaccuzzi, pet friendly, good location, easy access unloading.