the massage at their spa was exceptional

staff excellent, beautiful hotel and spa pools, lo a n of mountain bikes free, fab food and excellent value

the spa bath was very relaxing

rooms were clean and spacious and the daily supply of bottled water was a nice touch

excellent staff, wonderful food in the hotel restaurant. very good cocktails. spa was excellent.

really nice communal kitchen facilities and beautiful view on covered patio to eat and look at the view

furnished rooms, well equipped kitchen facilities

we stayed 7 nights in the room next to the kitchen

parking is nearby

breakfast is in the communal kitchen, where a wooden box with your roomnumber containing delicious chocolate

the bar downstairs is very popular and lively with tourists and locals alike and the tapas is superb

requested a back room away from the noise of the plaza), friendly and helpful staff and the bar downstairs was

the bar downstairs serves delicious food and wine and a great breakfast

ringing bell out my window and screaming kids every day

nice reception staff, nice room, an a great bar downstairs very reasonable price and good pintxos and

the rooms are so beautiful and the spa was easy to get into and enjoy

i would also highly recommend booking a service in the spa

everything spa location facility staff all is the best.

spa fabulous

lovely spa facilities room size and decor was perfect

the rooms have got spa bath across the view

secure parking

parking is a bonus

very spacious and comfortable rooms, a bit far from the center but fortunately there is a large parking

of the city and there was parking

nice location, parking available in the courtyard, the room and bathroom were absolutely huge and very clean

view, first class service and homely atmosphere; the self-service evening bar and buffet was a big plus

and the self service bar and snacks area was a nice detail that helped make our stay feel like we were at home

owner was very helpful and lovely, the view was amazing, and the honesty bar was very fun and friendly

wifi very weak

mostly the location was amazing we could relax ;) we loved the style how we manage the bar lounge ourselves

the spa is awesome and everything is brand new

lovely property with a spacious room and comfortable bed

really pleased we stumbled across this place -plenty of parking -really easy to find -the spa is stunning and

breakfast terrace overlooks a car park area which is a shame as the breakfast was good and the spa and gym were

and staff were very nice, the setting is exceptional in appearance, spa top class

the swimming pool was out of action though we were not informed of this

good facilities, nice pool

nice views, big gardens, nice pool, great breakfast, nice interior

breakfast is excellent

and the breakfast is simply astonishing, with a breathtaking view

very pet friendly, rooms a good size and clean, lovely staff and great location

friendly, helpful staff, great location, immaculate room, very pet friendly, great food and very eco conscious

good bar and restaurant with a terrace

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

the hotel also benefits from the bar 'pepe', 2 minutes walk

facilities - spa is great

the gym is small but well

the bar serves lighter food from the restaurant that is just as good, rather cheaper

nice, clean, comfortable room. gym was a bonus.

similarly with the laundry

but the gym and spa is what made it totaly exceptional for my family and i

there is a spa downstairs and the staff is terrific and talented

the spa downstairs, is really good, the gym as well

the pool area, gym & spa (paid separately but fantastic

a very nice hotel and well located, the rooms are spacious and kids enjoy the swimming pool

guests can use the amazing salt water thalassotherapy spa pool without charge

spa is amazing, but bring your shower cap and flip flops

food we had on our trip in spain, nice spa very clean and all personnels are friendly and accommodating

the location is amazing and the spa has special vibes.

for 90 min)

entrance in spa 18+ . would be ok to have it 12+ , to have this pleasure for children as well.

moden , new hotel , friendly staff, cosy atmosphere, excellent breakfast , superior spa area

in the hotel lobby there was always spa water and an nespresso machine for an afternoon coffee or evening tea

the food at the restaurant wasn t great, and the spa is not available yet...

the spa is awesome and sand breakfast is with good food, lot of option and cheap for the quality

stayed in a 5 stars hotel in bilbao that had amazing facilities (spa included), super confy bed, outstanding

the tiny rooftop pool (spa pool)

spa pool upstairs (only extra facility in the four star hotel), a bit of a walk from the town

roof top spa and sunbathing area really nice

unfortunately the rooftop spa pool was closed during our stay ud83dude25

the spa was amazing and great way to finish a day exploring the city

excellent spa & sauna for no extra charge

have liked spa water to be warmer but may just be an american thing, facilities were clean and well maintained

- gym and spa - rooms - cleanliness

the property of the room and the spa inside the hotel at your disposal with previous booking

we thought the lack of spa or pool would be an issue, it really isn't

even before we arrived at the hotel i was able to book spa treatments and a hairdresser and the wonderful

the breakfast was delicious and the staff always ready to help

the bar and restaurant are top quality and the hotel is central to everything in san sebastian but not

bar with excellent cocktails and snacks prepared by engaging staff

spa tub was old and broken after one time use

delighted there was a good car park. we were facilitated with an early check in.

loved the fact that if you have a pet (in my case, a dog), they will wait for you with a dog bed, feeder and

i have asked for one room for 2 adults and a teenager aged 15 and our pet

wifi was very poor

staff was amazing, i had the chance to be upgraded to a bigger room with an amazing spa bath, huge terrace and

the swimming pool would be better described as a large spa tub

great rooftop pool

the minibar was not refilled and the room service nearly not existing

balcony, separated toilet/shower, large shower, room service

it starts with the description, how to access the parking, sent by mail, in spanish and english, very detailed

personally don t think you should charge extra for spa access and indoor pool for hotel guests

with parking, good facilities if you re staying longer but we didn t have time to use spa or pool

exceptional, staff, facilities, breakfast, bedding, cleanliness, spacious rooms, parking, spa and rooftop pool

the rooms are quit, spacious and clean

no spa access

no spa or gym on location

no gym no spa they were down the road

the price, i would expect some spa facilities

they had a spa but la perla down the street is excellent and offers a 10% to hotel guests air conditioning

we had a 2 bedroom apartment with a double room and a bunk bed room for the kids

the view. location, ev charging in private garage. our second time here

the laundry and linen is clean, they needed to be more attentive to minor details like dusting , no

was tasty but too much effort to have to choose from a menu when you have young hungry kids

room service needed

no gym or spa facilities

not all of the facilities were open. the pool & spa on the website weren t part of the hotel.

great location in old town, right next to the beach. lovely rooftop bar and staff were amazing.

excellent bar and room service

a top class breakfast was also provided in a beautiful restaurant and the rooftop pool and bar is nothing short

the room could have been a little larger, and the sauna / spa area is quite small.

spa & gym facilities excellent

it d be great to have a spa and pool but everything that is there is beautifully finished so nothing to

hotel, excellent service, enjoyed use of spa and gym, perfect location

) they have a spa (steam, sauna) and gym downstairs which you have to reserve

personnal at the spa really nice

the spa was really good and invigorating

spa was a great experience, lovely waterjet massage

we would have liked to have tried the spa but just didn't have time

big room with balcony; old world spa atmosphere; the steak.