a little short staffed and no clean towels by the pool

sadly i only chose the hotel for the pool to take my kids there this winter

people had to yell into the kitchen to get their bill to close out because they waited awhile and needed to

the hotel was an oasis with covered parking, tesla supercharger across the street, a bar that was actually open

easy check in, and check out. location, weight room, morning room service was prompt.

in both beds, smelled like smoke in a non smoking room, dirty towel left on the bathroom floor from previous,

no breakfast

as for everything they are all non smoking rooms which is discrimination against smokers.

internet wifi worked. got help with small problems.

accommodations, but the manager put us in a better room and said he would give me 50% off of the pet charges

we also were expecting a spa and hot tub as advertised but the staff informed us the listing was incorrect and

good breakfast.

parking lot had litter (empty cans/bottles) and the lighting was not great

staff was very nice and the room was spacious and comfortable the continental breakfast was very

room was very clean plus they offer breakfast in the may

character, nice people, convenient, nice pool, spa and exercise area

loved the decorations in main lobby along with spa and pool

the pool was wonderful and deep

carpet felt slightly damp, like it had just been steam cleaned

the breakfast included eggs, sausage, & waffles as well as your typical continental breakfast options

the pool was out of order which was a bummer but they were actively working on it.

the hallways smelled like smoke even though the room was non smoking

comfortable beds and pillows..good air conditioning. room was quiet. pet friendly. nice staff.

clean room and good parking. no interaction with anyone

easy to get to, good parking, clean, friendly staff. comfy beds, great value

parking was located right outside of our entrance

parking was easy and available

price, space to lounge without sitting on the bed, refrigerator with a freezer, breakfast offered with cost of

they couldn t get the fireplace to work

loved the fire place, short drive to illinois state university, having a kitchen was great, pet friendly

breakfast didn't offer any meat (protein) but it was ok otherwise

the atmosphere was cozy, and breakfast was very nice.

the breakfast wasn't the best

parking

no meat for breakfast, large chair which really cramp up the room

spa tub

spa bath

disliked the fact that we couldn't use the spa function on the tub

spa tub was a perfect way to end the night, the bed was comfortable besides the small pillows

room was as advertised. nice to have sink, fridge and micro in room. spa tub was super comfy.

hot tub/ spa not working. price was a little high.

ensuite spa tub was bigger than i expected, and it was functional

com claimed the room i booked had a spa bath in the room that hotel has no rooms with a spa bath

said spa bath

spa tub was in kind of beat-up condition, and i was hoping it would be in the suite, not the

the bar didn't open til 4.30

the pool and hot tub were open and clean

bed and pillows very comfy!! shuttle service to and from dinner great asset

the bathroom was incredible, the kitchen area was great, the living area was spacious, and the bedroom had

restaurant and pool

pool and spa were not operational

i also noticed it is pet friendly which is a bonus to a lot of travelers i am sure

wished there wasn't a timer on the fireplace, it made running the fireplace cumbersome

the breakfast was great and the staff was wonderful

great kitchen

breakfast was wonderful! rooms clean, well stocked and comfortable!

parking lot was not well lit

hot breakfast with real food and tableware (not plastic)!

i like the option for the bunk bed room, kids enjoyed it

no issues with kids running up and down the halls or loud noises

no pool or spa tub for over a year. how is this on a 3.5 star hotel list?

nice location. spa tub in my room.

wifi was poor at best never could watch anything without constant freezing up

parking lot was well lit. bed was comfortable.

the bar staff was also fun and accommodating