kids loved the pool

very nice and quiet location. good breakfast.

we fished off the dock, went on a boat/fishing day they arranged and ate dinner/breakfast on our balcony

clean room, good location, customer service was very friendly, tasty breakfast

the dominican breakfast is delicious , you will love it here

gym and spa facilities

i booked a room with spa tub and didn t get what i booked!

they also have a gym and the spa indoors and a fantastic pool on the outside

kids loved the pool and were virtually living in it for the two weeks of our stay

overnight food room service was unavailable

room service never clean my room or changed my towels for my 3 day stay

locations, the gym and pool.

the gym was bad and non-functional

the noise coming from downstairs because of the people getting out the disco and the casino

the casino people are very busy and don t want to be here

more fitness equipment and a heated pool and spa would be nice.

location really nice and really clean room size perfect very comfortable bed room service is really good

the pool is used by lot of kids from outside of the hotel. noisy and dirty water

hotel has a rooftop bar and pool/ jacuzzi area with dj music playing

the room service (which brings in food from the hotel's casa vera restaurant) was good and timely, but

i enjoyed the spa and the room layout. the staff were very kind. the food was good as well

the spa (facilities and offerings) needs a bit more work to match the rest of the property.

i was in contact with staff to add a decoration to the room and set up a massage at the spa and they were very

sauna and spa closed due to coronavirus :(

looking forward to trying the spa service next

spa was so so water pressure in the showers

gym location big rooms towels

rooftop bar would be nice for that price i ended up going to homewood suites by hilton for the

breakfast is excellent

friendly staff, clean rooms, great wifi, excellent breakfast.

it didn t have a spa or massage cabin

the mini bar cost and value

the pool was cold

24/7 pool, bar and room service

24/7 pool, bar and room service

it was easy getting in and out of the parking area

room 208, next to the bar and meeting room. very noisy.

excellent breakfast buffet with very attentive staff

breakfast

we asked for a late check out and it was provided free of charge

it was clean and let's say new, parking was safe and the location wasn't so bad

there's a parking for the guests just in front of the door

parking, noisy doors, small rooms

the staff was friendly - the room was clean - the facility was safe and secure -wifi was

-clean room with parking -good price

booked the establishment primarily for a relaxing spa day, which, to my disappointment, was closed during my

loved my exeprience, the hotel, the personal and its spa was the best because of jennifer, definitely will come

spa was closed on the day i wanted a massage.

no health spa available

the lovely staff for starters, the spacious room with great views, the incredible pool area and the amazing

lady in the spa did not speak any english at all

great suite, great location. staff always attentive and parking safe

parking staff in general was bad

restaurant and bar could be better

staff was friendly for breakfast was great nice swimming pool good value i'm coming back soon

no wifi in the room

we felt it was a bit wasteful that the bar of soap was taken every day which we were happy to continue using

the wifi connection was horrible and bed was hard

breakfast was included and was scheduled opening at 7 :00 am , however the person in charge was

breakfast was good

i didn’t use the spa but i am told it is first rate

my suite was incredible with full ocean views and a spa style bathroom

the staff is super friendly and the spa was 10/10

not very clean, not a great location, no spa etc

by the pool was extra lovely, and all the staff we encountered were so sweet and accommodating

also a majority of the things they advertise as available the spa etc are closed

is beautiful, boasting numerous facilities- i particularly enjoyed the pool area and the spa

where the gym spa pool are

enjoyed the spa services

the food, cleanliness, customer service, nice pool and locat

a fully equipped gym that my family enjoys using to keep their workout on and the beautiful zui spa where they

they also have a wonderful spa that includes a sauna/jacuzzi/steamroom and exercise area

it had all of my requirements. good leisure facilities and lovely outdoor pool.

pool area doesn t have, enough sitting for guest

room service took too long

false charges and misleading costs about spa and restaurant lunches

staff was very friendly and room service was great

the store next of the bar did not have any staff.

parking and location

must separate the parking from the guess from the people who go as casino customers

breakfast was good, spa was great

spa was closed

free breakfast. the staff was extremely helpful and accommodating.

my room was amazing. confortable bed. the let you stay at the pool until 9 pm.

the gym came equipped with gary, a knowledgeable, motivating

and of course the breakfast too much eggs

wifi signal is too poor please upgrade your plan or go with space x

wifi was poor and spotty

the staff in the parking area are very nice

the room and the swimming pool.

gym and spa needs attention

very good chef on the kitchen daniel at the desk is the best courteous employee here and the spa i will travel

great breakfast. great staff. rosa in the spa was amazing.

spa pool restaurant staff

hotel is kids friendly

this location is a complete dump it has no pool and no food it is small outdated and dirty

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

laundry service, bar service, massage service excellent

laundry service, bar service, massage service excellent

the design, the breakfast, the location

a butler who took my breakfast order each morning and even doubled as my photographer by the pool he captured

plunge pool and sun beds were a big bonus after a day of sightseeing in the heat

beautiful architecture and design. delicious breakfast by the pool. relaxing ambiance.

ours did not have a pool so we didn t quite get what we saw in the photos

-did i mentioned the kids love it, too

no bar no coffee shop no room service

poor wifi in.my room

there no laundry service

breakfast was good

the pool and spa were separated which was a nice difference with the spa on rooftop and pool on lower level

spa bathtub of room not working, creaking doors, astroturf in common areas which ruined the

the breakfast is very good

our room was right next to the kitchen

the staff is great and the breakfast while simple is perfect, with three options

sheila and the spa were very relaxing the hotel staff is also very accommodating.

rooftop pool and bar are great

parking sucks, parking closes at 12 am and yiu will have to park on the streets afterwards

wifi kept going in and out

the location is perfect and a very nice pool

great location. breakfast is an egg on toast and coffee. tv and netflix worked.

location, night staff and breakfast service was excellent

very good breakfast! exactly what you need, a very tasty sandwich! and a banana. plus ice tea.

4/5 breakfast service

also regular tea and milk chocolate for breakfast would be great

wifi is slow

we enjoyed our time there. it was 6 of us that had rooms. foo d n pool good

breakfast is good, staff is friendly, roof top pool, gym, and beautiful courtyard

friendly and the pool.

the wifi is weak. but they were very kind to change us to a better room with better wifi.

breakfast on the rooftop was also good

management, wifi, and water.

wifi goes on and off

noise and screaming at 4am inside the property and doors slamming loud music from the bar underneath our room

very good location in the historical centre. decent breakfast at the terrace.

do not have a pool or spa

lobby is nice and you can sit and it is very cozy to sit and read the newspaper, watch tv and use wifi

wonderful staff, great location, excellent breakfast !!

bright modern room i was assigned this time, so comfortable, clean and modern loved loved the sky bar rooftop

couldn't use the gym

spa services are not available on property

hotel facilities were great, onsite restaurant was excellent and the swimming pool and the spa were excellent

so this review is based on that; view: lateral view of heritage buildings and the street; size: spacious enough

beautiful facility and great service and swimming pool

wifi was a bit... unreliable

a small window behind the bed closed by curtains that was facing directly over the reception and bar of the

breakfast

the next morning, the front desk lady knocked on my door at 9:45am to ask me if i was having breakfast at that

breakfast was nice and

we had to check out super early, and staff arranged a to-go-breakfast box for us