felt like we were staying at a spa resort

waitresses at breakfast were most charming and the food itself was excellent

the staff were exceptionally friendly, ms at reception was kind and helpful and izzy behind the bar gave us

dinner in restaurant was excellent, as was breakfast

bonus, the kids' playroom is the best i've ever seen at any hotel (and one of the only)

room number 120 there was lots wrong with it it had electricity wires hanging out the wall the kids bedroom

in the room like toilet door or the flush, the lift is to small and if you could extend the wifi to the rooms

no wifi or signal in the rooms was not ideal but could access from the lobby

the breakfast was ok my kids liked it

bar serving alcohol from 5 o clock pm and a good full english breakfast

no spa out of order

tv very small and spa was out of order.

spa baths out of use

the spa wasn't open due to covid

with a sliding door which doesn t shut and the bed was small not for 6ft people said there is a spa but the

and such a nice health and spa centre

we went to in the spa but found it smelt very bad we got straight out

lovely pool and spa but pool a bit too deep one

i think the hotel is do different, and the facilities here, both in the rooms and pools and spa could use with

hotel as much as we did but spent some time in the indoor pool which was lovely and warm and the spa pool - very

location and the spa was lovely, as we had it to ourselves x

wish the cost of the spa ( 10 per person) was in the room rate

spa needs better up keep broken jacuzzi

single room was very spacious (could indeed have been a double), the sea view was spectacular

no spa treatments available

over from the spa at 7

delicious dinner and breakfast , fabulous pool and spa and amazing location! we loved our stay !

, the jacuzzi is too small (always find this at spa hotels) and no where comfy to sit just a couple of deck

location friendly staff spacious room great shower good spa lovely pool good food

spa facilities, friendly staff, stunning room

we used the spa facilities once for an hour or so, the only downside was that the poolside fountains weren't

spa included in the price, it was stunning

the spa area needed a clean but we enjoyed the sauna

spa facilities were a lovely touch

fountains and steam room weren't working in the spa but it didn't adversely affect our stay

the spa facilities were amazing and nothing was too much trouble for the staff

very relaxed with outside communal space for table tennis or just chilling

the spa is small but perfect, we enjoyed our jacuzzi and an evening on the bar balcony with views of

wifi available

wifi didn t seem to work.

spa facilities, very professional and friendly staff

we loved the spa area and also our room was beautiful and so were the

the spa could be kept cleaner.

the staff are extremely friendly and very helpful. the spa was also amazing and very relaxing.

, food is absolutely lovely and plenty of variety , the room was lovely and very clean , the spa was easy to

the spa treatments were exceptional

when checking in and talking to the operations manager about how we couldn t wait to get to the spa and swimming

the hotel is slightly outdated but the forst spa -did not work and if you come to the swimming poole on your

unfortunately the spa facilities were closed.

spa wasn t working

spa facilities excellent - loved the treatments i had

morrocan spa was lovely, food high quality, varied facilities for all, manage the split of the hotel guests

were lovely and spacious, had all you needed and a small fridge which was great for some snacks

under rated resort and spa hotel

gym and spa excellent

loved the spa facilities

pool and spa were really relaxing and the breakfast buffet was delicious

spa and tranquility area to top it all

spa was amazing, the view and the distance to the sea, the breakfast was quality, like everything

location friendly staff clean and comfortable room amazing spa and pool so relaxing to stay

laundry facilities handy on trip (coin op washer and dryer)

location, large room - very clean and with all the right details in place - good wifi, sockets next to bed,

lovely bar area

the property was being upgraded and all very clean and well run. i liked the laundry facility.

very pet friendly

location in town was perfect plus it included hard to find parking

bar service was great

there was a swimming pool, hot tub and spa facilities as a possibility although we didn t use them

is set in lovely grounds with access to a pool, sauna and spa bath

clean, comfortable and great for kids

very good tv never used wifi

we had full wi-fi, which is good for the kids

only issue i had was that the bubble pool in the spa wasn't warm

spa facilities are the highlight of this hotel

the room was fab, staff were friendly, breakfast was delicious and the spa ud83dude0d

spa was separate from main hotel

the pool and spa area were lovely, the food was excellent and very well presented

the spa facilities were great, as was the food

hotel/staff/food and spa was really great

nice spa and although seems away from anywhere busy, is accessible to the town easily

lucy at the spa was exceptional ud83dudc4c

we had a twin room which was spacious & had all facilities we needed including a fridge/iron/safe/complimentary

i was given a free spa treatment as compensation which didn't feel enough

- hot tub - under 16 s not allowed, appreciate safety hazard and that some people have paid for spa experience

spa staff very friendly

comfy bed. lovely spa tub. we'll equipped kitchen. everything we needed.

facilities are superb and we ll be returning soon for another break and to try the leisure & spa centre

more spa facilities

spa treatments and the swimming pool were a bonus and the location of the hotel was excellent for

the spa was superb and a nice indoor swimming pool

10/10 breakfast 10/10 - delicious, good variety location 10/10 - very close to the beach spa treatments 10/10

looks, feel, staff, spa and food.

were expecting a spa hotel and noticed that this had been removed from the hotel signage

in a stunning location, this boutique hotel and spa is a cut above the usual coastal accommodation

only had bbc channels, wifi signal intermittent, car park very narrow so would be difficult with a big car

the wifi was very intermittent and unreliable, which was extra problematic as there was also no mobile

wifi for the whole time we stayed (5 days)

spa had lots of room

spa hotel, staff all amazing, food was excellent, facilities excellent, views are amazing, 10

spa was amazing really relaxing atmosphere

fantastic view sea and corwall, beautiful hotel , there is a big garden in front of the view sea, spa and swimming

very good spa facilities and the staff were

all the rooms have a kitchenette so that self catering is an option

our kids loved the heated indoor pool, but broken swim aids/pool games (which we disposed of), corroded

very dog friendly, good safe parking (with electric charging point), and a nicely appointed bedroom with balcony

shower with obvious temp/on-off knobs , breakfast /dining room with sea and garden views

the wifi was a little bit weak across the property, only working in certain spots

hotel , bar and restaurant

good bar and restaurant - very good food if a little expensive

restaurant was exceptional both for dinner and breakfast

the bar service was also excellent; we never knew there were 3 different types of manhattan cocktail,

in either the main council parking (5 min walk), or the limited space car park 1 min away (with ev charger)

disappointed with no safe for valuables and no mini bar in room

a bit of revamp the inspector needs to put back some love and care the bar is very sparse breakfast is disappointing

the bar could be in a better place

staff lovely and room service very fast on every occasion

bar area no atmosphere, and you had to use the same steps

no feeling no kitchen

wifi was perfect

great location, very spacious clean room, nicely separated from kitchenette.

little kitchen area was well stocked, bathroom well maintained

great location, comfy bed, perfectly clean, good facilities (fridge, wifi, shower etc).

spa and pool was excellent- lovely decor and cleanliness was top rate staff were friendly and very

i should have planned earlier and booked a spa treatment before i arrived

the place was absolutely stunning, from the spa facilities in the day to the bar at night

the changing facilities in the swim/spa need some added attention

building with beautiful views, friendly stuff and great spa facilities

the free spa facilities was a lovely bonus .

we had the most amazing steak to eat and used the spa facilities, and went away relaxed

's were so very polite and helpful, nothing too much trouble, the pool was really lovely and the spa was to die

2 night stay, all the family enjoyed it including the pool and spa facilities

friendly welcoming staff and a nice little bar to enjoy a drink in on an evening

the spa facilities were a bit disappointing

the spa treatments were wonderful and relaxing

beautiful views, staff that went above and beyond! spa was beautiful and clean.

lovely welcome at reception beautiful surroundings fabulous breakfast very comfortable nice spa and

seafront hotel with spa facilities and welcoming staff, especially the porter in his full regalia

the room was lovely the staff was excellent the spa was fantastic we will be back

spa was lovely

lovely location and spa facilities

spa is overpriced at 40 per person for just 2 hours

spa was lovely

very good breakfast the spa facilities were a great bonus

although didn't use them, the games room, spa and sauna were a bonus

spa facilities were out of order & had been for ages

lovely spa and sauna too and great value for a sea front

additional bonus of spa facilities: hot tub and sauna

she also had a spa treatment and enjoyed that the lady who did her massage was lovely

you are also included to use the gym and spa which was a nice little bonus

the spa didn t have a facial treatment but other than that it was a absolutely lovely

old world style hotel with modern spa in a fabulous location parking , sea front lovely

i wish i had more time to explore the swimming pool and spa - but maybe next

could do with a spa bit or swimming pool

it was great that there was a bar open for a couple of drinks before bed after a very long day

of wifi to the newer part of the building

breakfast was

staff were very knowledgeable about the local area and provided advice regarding good locations, parking etc

an on-site spa and a shuttle service to & from falmouth would have been really nice!

the spa treatment was very good and the special beef joint for 2 was incredible

full the spa therapist were lol was too busy for us to get an appointment even 3 weeks in advance

products in the bathroom from the spa smelled nice and were a nice touch

request for spa treatment went unanswered

excellent pool, sauna and spa facilities due to be updated

also the spa facilities are so good it just needs pool

the whole experience could not have been better, the spa was so relaxing and the food was lovely

location was absolutely fantastic, the rooms were wonderfully spacious with gorgeous large windows that filled

fabulous stay very friendly staff and excellent facilities of swimming pool spa and dining

plenty of car parking spaces and the choice of outdoor pool or indoor were great

the spa and treatments were also great

spa zone, jacuzzi and pool need good cleaning ud83euddfc looks very bad

the spa and exercise areas were not all open because we were there in off season

the spa and swimming pool are a bit tired but other than that we loved it

the spa was lovely, it was quite small but that made it feel even cosier and it never felt too busy

my daughter made good use of the excellent spa facilities

spa was fab

when you want to relax after days of exploring for instance st michaels mount, you can hop in the spa and jump

the spa is spacious and it feels great to swim and relax while watching the sea